So here is the issue i am facing, i am a not a avid bitcoin investor or buyer, but recently got into buying a ICO from
https://crypto.tickets, registerd account and tried to invest the minimum of 0.01 BTC to get the coins (
https://crypto.tickets has minimum 0.01 BTC to invest).
I used a provider where i loaded by money and converted into Bitcoin from India with a company called zebpay, and transferred the amount of 0.01028685 BTC to
https://crypto.tickets wallet, in this process i was unaware of high bitcoin processing charges where my maths went wrong, and the total amount which transffered was 0.00987785 BTC instead of 0.01028685 BTC where it was 3$ short.
THis is the transaction :
https://ibb.co/cB3AfwTransaction ID : 15DGXzGFTUJUEiUhru19iJaVsvuStiMJhE
When i spoke to the customer support of crypto.tickets, they said they havent received any BTC while on blockexplorer or blockinfo its showing complete. Moreover the support guys said my money is lost, i am not able to understand i made a payment to an address provided by them, if they havent received where is my BTC gone
https://blockexplorer.com/address/15DGXzGFTUJUEiUhru19iJaVsvuStiMJhEWhen i check my transaction say "output unspent", is there a mechanism where i can reverse my transaction or add the difference to the same address so that it would work and i can get into the ICO or cancel the transaction so that i can make a fresh transaction.