Deposit Not Reflecting in Coinsecure

Subal_Damudar

member

Activity: 90

Merit: 13

Quote from: giridhar13 on January 17, 2018, 11:00:47 AM

Hi,

I made a deposit to my trading BTC address and have never encountered issues in the past. Its already 7 conformations on the blockchain network but nothing shows up in their site.

It does not show my transaction on the unconfirmed transactions as well. I did get an email from coinsecure stating that there is a deposit and it is not confirmed yet and will show up in my account after 3 conformations.

Not able to contact support Sad

Has anybody else encountered this issue and if yes how did you get it resolved?

Give them some days. They are very slow people.

giridhar13

newbie

Activity: 3

Merit: 0

Hi Benson,

Thank you so very much for the amazing support

The transaction is now verified and I am able to see the balance in my account.

Really appreciate the quick turn around on this query.

Benson Samuel

legendary

Activity: 1890

Merit: 1000

Landscaping Bitcoin for India!

Quote from: giridhar13 on January 17, 2018, 12:20:53 PM

Hi Benson,

The Transaction id is the following:

9f6bead8d4e9b05fa4805fa0f4a28ec410b540c20a0eb524f3b160457daa19a2

https://coinsecure.info/tx/9f6bead8d4e9b05fa4805fa0f4a28ec410b540c20a0eb524f3b160457daa19a2

9f6bead8d4e9b05fa4805fa0f4a28ec410b540c20a0eb524f3b160457daa19a2 verified

giridhar13

newbie

Activity: 3

Merit: 0

Hi Benson,

The Transaction id is the following:

9f6bead8d4e9b05fa4805fa0f4a28ec410b540c20a0eb524f3b160457daa19a2

https://coinsecure.info/tx/9f6bead8d4e9b05fa4805fa0f4a28ec410b540c20a0eb524f3b160457daa19a2

Benson Samuel

legendary

Activity: 1890

Merit: 1000

Landscaping Bitcoin for India!

Quote from: giridhar13 on January 17, 2018, 11:00:47 AM

Hi,

I made a deposit to my trading BTC address and have never encountered issues in the past. Its already 7 conformations on the blockchain network but nothing shows up in their site.

It does not show my transaction on the unconfirmed transactions as well. I did get an email from coinsecure stating that there is a deposit and it is not confirmed yet and will show up in my account after 3 conformations.

Not able to contact support Sad

Has anybody else encountered this issue and if yes how did you get it resolved?

Need the txid, listener misses deposits sometimes.

giridhar13

newbie

Activity: 3

Merit: 0

Hi,

I made a deposit to my trading BTC address and have never encountered issues in the past. Its already 7 conformations on the blockchain network but nothing shows up in their site.

It does not show my transaction on the unconfirmed transactions as well. I did get an email from coinsecure stating that there is a deposit and it is not confirmed yet and will show up in my account after 3 conformations.

Not able to contact support Sad

Has anybody else encountered this issue and if yes how did you get it resolved?

Topic: Deposit Not Reflecting in Coinsecure (Read 152 times)