Topic: Discrepancies in Casino Experiences (Read 367 times)

But often these screenshot evidences are nullified when the reputable casino counters  the said screenshot so it is not wise to easily jump into conclusion without hearing the other party's story.

First I do not think that there is discrepancies in the casino except that high rollers can benefit more from the bonuses and promotions.


Most of these stories are found to be the complainant's fault.  Being unable to login is possibly their internet's problem, or they forget their password and took long for them to get a new one.  On not being able to withdraw also has something to do no how they are found out breaching terms and conditions but making some false accusation of the casino being a scam just to get sentiments from the reader pressuring the casino to give in to what they wanted.


I feel normal, and thinks that those who experienced difficulty possibly did some cheating or exploitation that triggers the casino to implement restrictions on their account.  Being able to log in, play and withdraw is a normal thing when engaging with gambling site, so I do not think that there is a need to feel to be lucky if one is experiencing such normal stuff.

There is complexity of interactions within a casino environment. Users engage in various activities within a casino and that adherence to the ToS can impact their experiences is an important acknowledgment. The behavior of the users can have influences on their experience. That's why gamblers need to acknowledge the importance of user responsibility and adherence to rules. The casino's enforcement mechanisms are fair and transparent to ensure that users are treated justly, because they always put their reputation as prime priority.

If you want to raise the question of whether the casino itself plays a role in shaping the user experience, You need to evaluate their policies, security measures, and enforcement mechanisms. These are what fostering the environment for users. When there is scam accusation, Casinos will put it as their main concern as for their reputability and trustworthy which can significantly impact user experiences. Reputable casinos may not respond to every accusation, because not all accusations are real due to psychology of the gamblers which is most of the times out of control.

So far all the casinos I'm playing have resolved or trying to resolve the issues they are confronting because they are all reputable, but if faced with that kind of situation I will follow the case, because a reputable casino will not let a complain that is unresolved but if the complaint is legit and the player is on the right side I will have second thought until the issues are resolve because what happen to one player can happen to another player.

A reputable casino never do a selective scam, where they will refuse to pay because there is a huge amount involved, they treat all issues fair and the same be it a small or a big amount.

So if one casino has a legit scam report its a sign that you have to be careful on the casino you're playing the platform could be changing direction, I have seen casinos changing from reputable to scam casinos.

Since we have not done anything wrong, there is no bad experience, even if other people have different challenges, the risk of problems will be different, maybe it still arises from the IP or VPN used? Couldn't this have slowed them down in withdrawals or the account was frozen by the casino?

What is clear is that we know the casino rules and after years of being on this forum with a lot of experience in gambling have not had any difficult problems in fact I see almost few complaints on this forum by famous users.

For me there are two possibilities they have a problem with the casino.
1. The casino is shady then this can make it difficult for you including in withdrawals.
2. You are abusing the casino then it could result in complicated challenges.

Understand that is all.

Sometime I can't understand why there are many people complaining about the casino they gamble, even the accuser can post all the evidences. Because in my experience, even though I'm not a regular gambler and high roller, but at least I'm quite active, I have never face any problem with few casinos I've gambled so far.

All of us cant be on the same page, that is why we have individual differences, you have to consider yourself first to how others appears on their own  too, there are things we may like about a particular casino and others are not interested in such neither do they see in such direction because we have our various choice of tastes, there's a need for us to go after what we want and if we are not getting the same result as expected from using a particular gambling casino, we then move further to another for better satisfaction and there's no offence in that.

People face issues based mostly on their own actions IMO. A person may encounter login issues if they forgot their pw, account was inactive for a long period and was disabled, they were caught cheating and casino banned them, or whatnot.  Same goes for wd issues, they cheated and the account is under review, the provider is investigating a match, or the casino is broke and cannot pay.

A legit casino is not going to hassle players unless the players are not being legit.

Many new gamblers will be less likely to fall into trouble if those with more casino experience share the problem. Falling under the grip of a scam creates a bad experience even if it is a good casino. If the gamblers want to enjoy the casino, then they have to participate knowing the withdrawal rules of the casinos and if they are careful with their behavior the problem will be reduced.

It sucks hearing about folks having trouble with the casino I've been enjoying. Luck might be part of it but if others are struggling to log in, withdraw or facing other issues, it raises doubts about the casino's reliability. It's not just about luck, some people are genuinely facing scams.  It's a reminder to be cautious and maybe share experiences to help others dodge potential issues

Yes it is always about two parties, as you said between the player and the casino itself, with what you said we can conclude that it is impossible for a gambler to make gambling a place to earn or a place to change their financial fortunes for the better, one of the reasons that I think it is easy to understand is because as you said that it is the casino that makes the games and also regulates all the games provided, so that means they are the ones who hold all the control over the fate of the gamblers involved there.

Only those gamblers who are able to treat gambling properly will be able to survive in the long run on their gambling activities, such as knowing and understanding the possible risks, setting many limits and self-control and emotions, and it is this proper understanding that will be able to make you stop at the right time, while some other gamblers who are too focused on winning always slip in all situations, even if they win but still they will find it difficult to ignore the greed aspect in themselves so they always try to chase something bigger which in the end the casino changes the rules and takes back the money they have won before. I think for the problem of what impact will be experienced by gamblers it all depends on how you treat your gambling activities, and for the problem of failing to make withdrawals or having your account frozen I think that is another thing and maybe the casino you are involved in is a casino that is not reputable.

As long as we know that the casino we are playing with is worth trusting and already built a steady and strong reputation, is it really necessary that should we bother with other's experiences? I don't mind if others are having a bad day at the same casino we are playing as long as their complaint does make sense.

In the first place, I should only mind my own gambling experience. Gambling is not a joke.

If these people are complaining in a popular and reputable casino about their losing streak, then gambling is not for them.

From what I know, complaints or problems at casinos can occur between players and dealers. You need to know that the dealer will not lose because they are the game makers, only players who are able to stop at the right time will gain profits before the dealer regulates the game. So that players lose money, they don't just rely on luck, but if there are problems when withdrawing funds, it is clear that this is a strategy from fraudsters who want your money, by taking advantage of amateur players who are tempted by the dream of becoming rich overnight.

Maybe a little livid and scared because I don't like the idea that others are suffering while I'm having fun, you know the expense of having your fun is that others are miserable, that's not really good to my conscience, when this happens to others, it's a good idea to start evacuating now because you don't know when's your turn and that's the part that makes me say that I'm scared, that my account will have the problems next and that's not really a good time to be had if you ask me, your account getting locked out and the customer support ticket falling in deaf ears.

I didn't know that an online casino competitor could raise up complaints.

Why would they do this? Is it to make the casino look bad and suggest theirs as a better alternative or it is for something else.

I am not saying that I have seen a complaints of such. What I am mean is that, it is impossible that all the complaints about some online casinos are the fault of theirs and not the casinos themselves.
 

Of course I would feel lucky when chasing a goal with some persons and while they complains about encountering difficulties along the lines I am somewhere there excelling with everything going so smooth on my side.

Honestly there are casinos you would be complaining about some of inconveniences without hearing everyone complaining the same and you would feel like you are not sure if you are truly on the same platform with them.
Reverse could also be the case of hearing others complaining about a casino sites inconvenience services which you have not never come across all through your gambling with them.
It is just of the lucky days. Lol.

Reading such stories about the fact that the casino does not give funds to the player, although none of the conditions were violated, makes me think about what is happening. Of course, I think that this could happen to me one day or in general to any player who did not break the rules. It’s even difficult for me to answer the question of who is lying more: the player himself, who is left with debts and is ready to commit any deception, as long as the funds are returned to him, or the gambling platform itself. Usually, if we don’t know who is to blame, then we need to look for someone who benefits from it. I think that it is absolutely not beneficial for a gambling site to worsen its reputation because no one will play because of this. But this does not mean that the gambling platform will not be able to do this; usually these are small and little-known ones that are going to close in the near future.

The only reason why users have different experience in a casino is because we have different casino activities. Some users unknowingly/knowingly violating the ToS while other is playing regularly without any violation that’s why some people think that casino is rude to them while the main problem obviously comes from them.

I believe people here should know that all casino has a pending scam accusation to all user but that doesn’t mean it’s verified and will affect the reputation of the casino. Reputable casino usually doesn’t reply casually on all scam accusations or else they will be target by an attack of competitors or cheaters that have a bad experience to them.


The case of BC before is really serious since they become totally silent while there’s a lot of scam accusation piling up. They just redeem their reputation through solving all the issue but it’s really understandable if you feel doubtful about them during that time since they really show a little bit of shady behavior back then.

I guess it's really hard to compare your experience with others, so as long as I'm getting a good experience, never had problems with a supposedly scam casinos, then I will continue to play with it.

Of course at the back of your mind you could be the next victim, but what can you do? shift to others casinos? As the saying goes, don't break it if ain't broken. So to each his own. It's too bad that others doesn't have the same experience but it's beyond your control in my opinion.

It's not about luck but rather a lack of caution in choosing a casino to play at because you might just be tempted by the bonuses offered to new players without first finding out about the credibility of the casino, whether it's trusted or otherwise, but it doesn't rule out what happened to players are the result of the cheating they commit and always the person who commits cheating will try to cover it up and will not admit evidence of the cheating, so that casinos that have good credibility will be seen not because of these accusations, but trusted casinos will only take steps to close the account or not allowing players to withdraw is the result of an investigation, not an act without evidence or done randomly.
You only need to play at a casino that has a good reputation on this forum, it will prevent you from unpleasant things unless you are the one cheating.

That's right, sometimes those who have problems exaggerate it by badmouthing the casino.
as a player, be a wise player. The casino will definitely hear your complaints and will also solve the problems you are facing.
What's more, apart from the good name of their casino, they also really take player comfort into account.

If there's one thing I've learned, it's that every website has problems.
If we were to only mention casinos that have a great relevance and reputation to uphold, then I can say that most of the things I read are reports without many foundations... a lot of weak evidence or contradictory testimonies that are difficult to believe.

I'm not trying to defend any casino, but I believe that people "increase" problems when in fact, perhaps it was their own fault or they faced some technical difficulty and decided to "go too hard" against the sites when in fact they could have This would have been resolved in a better way if they had a little more patience.

I've had problems too, but nothing serious or unresolvable. Believe me, if people choose their casinos well and know that everyone faces problems, then it is possible to have fun without having to blame everyone.

I don't know how I feel about such a situation, but I do know that a casino might give different users different experiences based on how the user plays in their casino. 
 
I can remember when most people were complaining about the bad experience they were having with B.C. games and their team not being active enough to respond to them.
 
I was feeling pity for some of them, and to some point I felt most of them were not telling the whole story the way it's supposed to be because, even during that moment, I was still part of the forum users who use the casino to play, deposit, and withdraw, and most times I hit up the support for some little to minor issue to see if I get feedback, and the result always comes back positive for me. 

Definitely, each gambler is a unique player. They have their own disposition when it comes to their gaming style. And I am sure a lot of them are not reading the ToS of the site, as they believe, they won't face any issue. But once they start having trouble with the site, that's when they will read the terms particularly the subject they are being guilty of.


Actually, that is the very advantage in this forum. If you will read the scam accusations board,  gambling sites in particular. You will understand what the situation really was and why such issue emerged in the first place.

I too never had issues with gambling website. They do make you do the KYC if you haven't prior if they found something suspicious. Most of the requested KYC are for people that are withdrawing huge amount of money and those withdrawing without much gambling. And if they do the KYC, there's not much issue.
We all know people are using casinos to mix their coins and this might get casino problems from the authorities. There are some casinos that might be creating issues just to confiscate the funds but large establish casino are in no way benefiting from scamming user's 4 digit sum as they might be making multiple times that everyday.
So, most of the times it's the users at fault. Not abiding by the terms they agreed on or trying shady casinos while there are  a lot of good ones.

What I have observed in some systems and among people is that everyone using a particular system or thing doesn't get the same satisfaction as every other person might have. 

For example, if there are 200,000,000 gamblers that are using BC.Game, all of those numbers of people might not have the same satisfaction. Some will be ignorant of the terms of the casinos, and if they just experienced any inconvenience, they will begin to raise alarm and create different accusations. Some people too are unlucky and could just become victims of circumstances.

In some scenarios, most people are usually unlucky that they experienced some inconveniences in a casino that so many other customers have been using for years and yet have not had any difficulty. 

I don't know why that happened. But what makes me surprised is that almost all scam accusations come from gamblers who often play with sportsbooks, I have not seen or maybe it rarely happens that scam accusations come from gamblers on slot machines, original house edge games, or table games.

Is it possible that someone who is very skilled at match analysis is on a winning streak and the casino doesn't like the model of a player who always wins and thus blocks the player or refuses to pay? Or do sportsbooks have loopholes for gamblers to manipulate so that casinos often accuse players of violating the ToS? I'm not an active gambler at sportsbooks so I don't understand how to play at sportsbooks, I only bet on my favorite teams and that's also rare.

For me all this reasons listed here is not a good or tangible reason to call such betting app or site a scam. Most times it might be that the casino app just need an upgrade to the latest version, to make it fast and easy to login. Then in the aspect of constantly playing and not wining might not be about being luck or not, but might just be as a result of using same pattern for a very long time without exploring new tactics or strategy might be the reason behind stagnant gambling without wining.

It doesn't makes me feel happy when I see other people suffering or battling with there gambling experience. only a greedy or a wicked fellow that will feel happy seeing others feel pain while they succeed.

I have never had any bad experiences with any casino, one could say I am lucky. But when I see others have issues with casinos I usually follow the thread to study what the problems are and identify who is at fault. If it was the casino, my feeling would be I might be the next to suffer such a problem if I use the casino. My next move will be to avoid the casino to avoid being the next victim. However, sometimes the fault is not usually from the casinos because players might also violate the terms of service. But if the casino is not guilty I will consider to bet with them. 

The answer is very simple. You're playing okay with no problem against the casino because you're not doing anything wrong compared to the one who has a problem. And if this not the answer, we will assume the casino is rigged, you're only wagering lower compared to the player who has an issue with their account. They only targeting players with with big amount or money. These are the reasons I believe could be behind it, as you don't have any problems with the casino while others do.

I've never had any problems or discrepancies in most of the casinos I'm using. I make sure that when I create an account, it's secured; normally, it's protected with 2FA so it cannot be hacked. This depends on the security of a casino, but most casinos have good security to ensure their clients are safe, and that would always reflect on their reputation.

Just imagine if there are a lot of users complaining about the casino, that will ruin their reputation. So if ever we get logged out and cannot log in anymore, normally it's the user's fault. Regarding being unable to withdraw, that's a case-to-case basis, either you broke the TOS, or the casino itself is trying to scam you, but in most cases, this happens when a user is trying to break their TOS, hence the account is being frozen.

Well, true, there's no such thing as casino websites or just any websites. Maybe those users who write comments express themselves too quickly without considering other things to be the cause of their inconvenience. Those problems may be caused by their device or internet connection. We don't know, but the thing about a casino website being a scam is that it should already be taken down if it's reported once. So just maybe the problem is those users who are not too knowledgeable about technology or internet things and will escalate the website as a scam immediately. That will explain why some users experience smooth flow on a website while others do not.

I've tried many different kinds of website casinos, and I still didn't encounter any problems, such as scam websites, because I'm knowledgeable enough to distinguish which is legitimate and which is not. This should be a basic countermeasure for any gamblers that want to play online casino.

Well I will say that I am very appreciative to Because I am not a fan of false minded stories writer....

And the toughest thing here is to tell if the both is saying the truth or lying. I try not to put my.nose stick in a place...

Explainable fact on a actual cause of each case could be opposite and there is competency on any platform out there with 100% butterfly swift smooth performance rate with all their users...
.issues are bound to occur in any business and to most of this betting platform...

And this usually happens when the management is handling more customers that they never expected that can cause the malfunction of the system which all of us what exactly 💯 thing that happens to us when we have alot of load/task to complete...

So I believe if this issue is true there are many issues that might be cause of the problem I think the guy should be able to access the customer services.....

Thanks 🙏👍

I guess, I'm thankful for it but I try to not develop a false sense of security in custodial platforms so if there are multiple valid accusations with malpractice, it's likely I'd be treading cautiously/avoid it.

Emphasis on valid cause each case could be different and there is no platform out there with 100% buttery smooth perfomance rate with every users. Problems are bound to happen as they gain more players and that is why we must look into each case -- what was the problem, how it was solved, etc.

Never had any issues, or at least big ones that went unresolved before since customer support has always given me answers on what I should do or when to expect stuff to happen. I guess I feel pretty lucky? I mean it's not like I don't feel their frustration. I guess the only difference is mine went fine and was resolved in the end, while theirs is either unresolved or they're just completely fed up with it and hence went to the internet to rant.

Well in most cases that I see like this I either don't really give a damn unless asked or it's become my issue. A person on the internet is not something you'd want to ask "what" to do when you're having problems with a service, you ask the support. And in most cases, I don't see why support would willingly block you for a few hundred or thousands of dollars now when they can get more in the long run, unless you did break some terms with them or they detected something.

Well the hard part here is trying to tell whether both sides are telling the truth or not, so yea, I try not to stick my nose around it. Maybe read the issue and whatnot and give some regular steps to do, and that's about it.

Nothing really. I don't think this is something you flex and brag or feel good about. I mean it's the casino's responsibility to give you that kind of experience right? You just have to do the minimum requirement of following the set rules.

It's always different per experience of each gambler. I am not shocked to see that I am having a smooth experience and the others don't.

Too many factors to consider and we don't have different situation coming from the source of funds that we use for gambling and also the area that they're in.

To say the least, I have never experienced anything terrible with my gambling experience or I just don't care about some small slips that I've noticed as I'm satisfied at most times. If there are some complains on my end, it's always been addressed and solved eventually.

I have to say that it is at least a question that I have never been asked, and perhaps it is a variant of precautions in the sense of problems when withdrawing, deposits, etc. Now being able to respond for how you feel, on special when you haven't had those problems is wonderful. lol

Man, I think the question here is that at some point you are going to have it, yes or yes, no one is immune from certain issues, you forgot and left the VPN on, for example, that can cause problems but it is solvable. The issue is that if appear when you don't read the TOC, or simply go into "dangerous" casinos.

I think that those simple steps, which are nothing out of this world, common sense, are not going to cause you problems in 99% of the cases, but regardless of that, I do not evaluate that experience against anyone else's, let's say that when one sees problems in third parties only thinks about helping and collaborating with our experience to help another user.

As we all know, some people would really want to spread issue to a platform. Well, in some instances those allegations are true however, if it happens to them and never happened on your end then it is either they re doing something wrong or you just don't notice those things which are being complaint. On my end, I don't react often especially if it is not something I experience. One reason is that we are gambling on our own ways and that difference might be the reason which create variation with experiences among players. Not to totally blame them but if it is not the majority of players, who are experiencing the same thing, then would it be valid to also look that platform the same way as those who complain? Also, it is a matter to be resolved by the platform and not me who is just their player. It is not being insensitive but rather just choosing not to add up with the 'fire'.

As far as I know there will always be two or more sides of a story. Another thing to consider is proof and how will the platform response to that concern being raised.

In all the casinos or sports bookies that I have used, I have never used their customer support system before (except when I want to make inquiries for different people) so you can already tell that I haven't had any issue before.

The main reason why I feel that my account hasn't been limited or I haven't been asked to undergo the KYC verification process is that I'm a small bettor, and also the ratio between my wins and losses is in favour of my losses so I really don't see why they'd limit me. I guess I should be happy that I've never encountered an issue and also hope not to come across any if I have a high bankroll.

experiencing problems when accessing online casinos is a normal thing because there is no online platform that can truly serve users without any problems. personally, i have only ever experienced problems once, where the game i was playing suddenly crashed, but i was able to get around this by reloading the page and it was able to run again.

but in my opinion, as long as the casino has representatives who are able to handle user problems, it's not a problem. because what users need is a representative from the casino who can provide the best solution to their problem, so that they can play more smoothly without any problems.

I'd say i'm thankful for the smooth experience and don't have to encounter them most of the time because dealing with casino problems is a hassle. And you'll realize how annoying it can get once you experience account-related issues. I remember encountering an issue back then where I had to wait more than a day before a casino processed my withdrawal transaction.

I somewhat agree about being lucky because there's always bad timing and casinos would suddenly have an unexpected maintenance.

On point. Every system won't be perfect for everyone, when I am satisfied with one casino the other gambler might not be able to like it because of his/her personal reasons. Mostly you don't have to put blamed on anyone that doesn't find what they want from the same platform you use. I see online gambler that changed his online gambling account because he doesn't find luck their games. You have the rights to choose the types of casino that you want.

Everything will depend on what casino you use and how many other gamblers have had bad experiences with that casino because one casino certainly has hundreds of thousands or hundreds of millions of customers who always gamble there all the time.
For example, I use the biggest and most trusted casino here and there are millions of gamblers playing or betting every day, when one gambler shares bad experience that might make him feel at loss then I look at it from the perspective that he has made mistake.
And the problem occurred because of his own actions which did not comply with the casino rules and regulations, if it was the casino that made mistake, of course more than half of the customers would experience the same thing.
But this only happens to one or two customers and it doesn't necessarily happen once week or even once month so I will also have different perspective.
Moreover, many people try to bring down the casino reputation by sharing various vague accusations or accusations that don't make sense, because when problem occurs, especially at large and reputable casinos, support solves it as quickly as possible.
Casino will really maintain its reputation and really prioritize customer service.

I have been into cryptos since 2015 or 2014, I can't recall it well but I have created many accounts before KYC was a thing. I have also been a participant of many signature campaigns, including many top crypto casinos. Maybe this is the reason why I have never been asked to submit KYC documents on many major casinos, I am one of the oldest member and they all probably know me from bitcointalk and there are no suspects. To be fair, I feel privileged because of my experience but it feels bad when I see many people getting asked for KYC because they won a lot and casino doesn't let them to withdraw but most of the time cases get solved when they post on about their issue on this forum and this is what I love about this place.

I think it would be much better if you shared some examples with us, which casinos are you really referring to here? I stopped playing in several casinos because some people made valid complaints with proof. It would be foolish to trust someone without evidence, and I saw many complaints where people just had their word and a few unclear screenshots.

It's certainly not pleasant to play on a site that cheats people, sooner or later the same can happen to us, that's why we should be united in such things and publicly condemn casinos that provide bad services and cheat. But we can't do that without enough evidence, so before we point the finger at a casino we have to be sure what we are doing.

There are some problems that occur because the casino will definitely receive reports or detect by the system about cheating, so this causes problems including delayed withdrawals, which can also be the fault of users who are not aware of it or do not read the terms and conditions.

So far I have never felt any problems and often play at Shuffle.com casino it goes smoothly especially with instant withdrawals even if other people feel different I am sure it can be from their own mistakes without realizing it.

While the casino must have evidence where they know there are some users violating which results in a process where it is getting slower in the sense of having to contact support to solve this problem.

It's always never a good feeling and that's for sure, because the thoughts of why mine doesn't work, whereas others' do, might make me into thinking there are some spiritual forces working against me or perhaps I did something wrong.
The reality sometimes may just be because of the kind of device compatibility with the casino software or the extension they use on the kind of browsers.
If there's one thing I know so far, it is that an online casino or online apps in general do require some kind of compatibility on ones device before it can run smoothly.

Perhaps it might just be a real issue that comes from the casino itself, maybe the geographic location matters or language and region or perhaps it could be something I don't know about.
The best bet will be to register on another casino platform and pray not to encounter such discrepancies anymore.

I do not feel surprised because I do not go against any rules of the casino. But sometimes, you can see some casino saying they have wallet maintenance but which can just last for some minutes or hours. But the way that I will not be able to withdraw because I go against one of the rules, I have no such problem and not surprising. Most people that have the problem actually go against one of the rules of the casino or gambling site. But I like to have a good user experience about a site which encourages me to keep using the site.

unless the casino is a scam, it will just shutdown completely but if it's reputable, the casino will also claim the user violated their terms. it's been done and most of the time, the casino is right about what they are saying. it may scratch a bit of their reputation but they still can prove the user and to make it fair, they'd return the coins deposited by the user but not the winnings. we have seen this several times even int he fiat casino.

We can all be using the same crypto gambling casino and have different experience with using them, you can agree with me that while some people are finding it difficult to comprehend with, some are enjoying the use of that same casino and remain there, some are getting banned while some are finding it more interesting to use, we all have different experience in gambling and in playing a particular game, while some gamblers are nothing than abusers of the rules and regulations, cheaters and they are not ready to comply to the terms and conditions in using a casino platform.

There are two sides to the story when it comes to accusation, if the casino is reputable it can defend its accusation and they are willing to undergo an investigation and arbitration, but if the allegation is true and the casino still denies the payout and is unwilling to undergo arbitration then its something to think about if this is the kind of casino that you want to continue playing.
A player needs to have peace of mind while playing knowing that whenever he wins a big amount he'll never encounter issues when he wants to cash out,

Most of them somehow break the casino rules, and that's why they get their account blocked or their withdrawals locked. Casinos don't do this without a reason. But sometimes users make mistakes that cost their funds, for example, let's say a user sees a promotion where new accounts get 10 freespins, and he starts creating multiple accounts, since he was a new user (and he doesn't read the ToS), then all of his accounts will get locked, including the main account which could have a balance on it.

There’s always isolated cases in every casino especially if the casino use their ToS for their own advantage. But also not cases presented in the forum against despite evidence suggest is not always true because some user manipulate the evidence to make it looks like very convincing to general user here. They this kind of manipulate through snipping conversations and arrange it to give different meaning and also some use do photo edit to alter the data available.

For me as long as the majority of the players doesn’t have complaints, I think I will still comfortable playing despite some user complaining because I will that to the casino representatives to deal with and focus on own game.

That's right, we see many cases in the Scam Accusations section that end up proving to be people who had broken the rules, either to cheat, or out of ignorance. I haven't particularly had any problems and over the years I've tried a lot of cryptocurrency casinos, as well as fiat casinos, but I've always gone to casinos with a certain reputation, like the ones advertised on the forum.


Well, if that's the case I'm off the hook for that too.

I'll doubt if the casino cannot give a valid reason or they cannot defend the accusation because for all I know I could be the next one in line, if a casino is that reputable he will not have a problem addressing the issue, he will be more than willing to undergo arbitration if that is needed for the issue to be resolved.

A reputable casino will not even consider scamming 5 or 6 digits payout because they can get that amount if they have the trust of the gambling community, gambler should follow always follow the status of the casino they are playing, especially those who stop addressing complaints of their players, that can be considered a big red flag.

In anything in life people will always have a different experience form the use or contact with such a thing and your experience will to an extend determination your views about it. And here with casinos, based on each user's experience we have always received different reports both positive and negative form users about same casino or bet site.

In all my time here I have made use of a few casinos and have been lucky not to have disturbing issues with any of them all even though I see some complaints about same casino from another user regarding maybe a withdrawal delay issue or kyc requirements not matching with previous, etc. I think anyone not facing one or two issues ever, should just consider self to be lucky as not all facing issues has really defaulted but just circumstances.

It feels like the only ones who are safe are the ones who don't wager big amounts. However, I don't really believe they didn't do something against the TOS either before or after the TOS had been changed. Casinos are likely scanning which users have done exploits before but they didn't mind until you win big which to them is dubious. There could be mistakes for both parties the gambler and the house and I don't think it is the house that will yield.

You need to know if every complaints aren't always legit.

Some of them are innocents, some of them are competitors, and some of them are ignorants.

There's a chance if the casino wrongly accuses someone because any system isn't perfect, there always be a manual checking and they could be treat differently. But this case is only happen for few people, just like some people gets rejected product when they bought a cloth in online shop.

I don't exactly feel lucky all the time but I know that from my people's skills,  some actually defaulted in some way or another and they may not entirely be truthful while they are making their complaints.

Also it may sound superstitious, but some people are naturally carriers of bad luck, what works smoothly for everyone will always pose a challenge to them, so it may not be the casino, but the gambler who naturally just has bad luck.

That's the importance of this forum asking about the experiences of gamblers who have been playing on gambling sites safely and comfortably for a long time, sometimes there are some gamblers' experiences that are not profitable, usually they don't come from this forum, they come from outside the forum and gamble on fraudulent sites until they finally find out. this forum and complain about the problem of fraudulent sites which are also promoted in this forum but unfortunately their sites are not actively promoting well in this forum, so they only come to make complaints and accusations and also include screenshots of their cases.

Some people may not know this forum but for crypto gamblers they should know this forum to find out more about crypto gambling sites that are really comfortable and safe for gambling. I am one of those people who likes to ask anyone so that I don't experience cases that often happen later. Recently in this forum, many people feel cheated by gambling sites and there are those who violate gambling rules and even other cases, I am also concerned to see that, that's why discussions in this forum are very important to increase our insight in choosing gambling sites and their services, including regulations are available on their site. usually they will interact with their users on this forum through their ANN threads.

My casino always got a report problem.

However, from my experience withdraw a few thousand not really have a problem at all. Mostly, I always take a look for the case because most people who are getting a problem is always higher chance on (sportsbook) user.

Meanwhile, in CASINO user game is rarely got any issue. Just always found a problem from sportsbook user, on my favourite casino.

I have tried to gamble at several online crypto casinos, especially the ones that operate here, but currently I actively gamble at four different casinos, to these four casinos when I first registered and until now there have been no problems, whether it's deposits, withdrawals, playing and other things that could make me disappointed, currently it's safe and under control.

It's true that humans certainly feel pity and concern for our friends who have problems in casinos, but for that reason, for me personally, I don't directly blame the parties involved, Maybe it's the user's or the casino's fault, the point is that I hope all problems can be resolved well, that's why it's a priority to gamble at a casino that has representatives here and has a good reputation in resolving every problem.

I never had any issues with any gambling sites yet and I've used like 5 of them for a long time until I stick with just 2 now.
Others having issues. This depends. Are they telling the truth or are they just trying to take advantage of the gambling sites' errors? I mean, there will always be mistakes, no system is perfect. Most of the time it happens after maintenance or before it. That is why it's better to not do anything if they already warned their players that a system maintenance is coming.

IMO, there's always a reason behind those accusations.
The inability to withdraw could be because of the wagering requirement. It's written in the TOS.
The inability to log in may be because of a rule that was disregarded by the gambler or it's restricted in their country.
Those who call the casinos a scam may be because they have lost a lot of money and they are taking away their anger by means of telling that they are a scam.
But if they are telling the truth, then I will feel bad. As much as possible it should be fair for everyone.

This is a casino related issue. I feel like some people are lucky. Or maybe this isn't about luck. If you read on this forum and on the internet you will see that there are people who complain about the same casino that you have been playing for years about, being unable to login, unable to withdraw, and other casino issues, and calling these casinos scams. For some of these people, they didn't default on the terms and conditions looking at their screenshot evidence(I know that it is just a few cases). How does it make you feel knowing you've had a smooth experience while others have encountered such challenges?