Topic: Does ahashpool answer support emails? (Read 200 times)
Ahashpool fixed my situation, they do have support and reply. It is a reliable pool.
I sent an email on june 13th asking for payout of remaining balance of 0.00059131 btc and got no response, today I checked balance and it was gone, I sent a new email asking for assistance.
No support, no answer.
No support, no answer.
Sent them a few mails in the past, always got an answer.
Interesting. Just got a response about this issue, but not the last.
Sent them a few mails in the past, always got an answer.
Ahashpool only has one method of communication that I see, and that's just through their support at ahashpool dot com email address.
I've emailed once before on an issue but did not hear back from them. This time I sent another one, but don't expect an answer.
Has anyone found a better way to reach the pool owner?
My report for the owner is their neoscrypt stratum is ignoring my difficulty adjustment request (d=32) for neoscrypt. Even when trying to adjust to 32, it keeps staying at 1024, which is WAY too high for a 515 kH/s GPU.
This d=32 is working fine on other yiimp pools (zpool and hashrefinery).
I've emailed once before on an issue but did not hear back from them. This time I sent another one, but don't expect an answer.
Has anyone found a better way to reach the pool owner?
My report for the owner is their neoscrypt stratum is ignoring my difficulty adjustment request (d=32) for neoscrypt. Even when trying to adjust to 32, it keeps staying at 1024, which is WAY too high for a 515 kH/s GPU.
This d=32 is working fine on other yiimp pools (zpool and hashrefinery).
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