to keep this short I placed bet on one game SK Gaming - Optic Gaming (06-11-2016). There was two bets for this match. For game 1 and game 2 of match. I placed my bet on Optic Gaming where (3.5 odds) and Optic gaming won that game (earned almost 100€ on that bet).
When I logged back to check my winnings I noticed that my balance is still unchanged and I contacted support. Support told me that they will investigate problem and that they will contact me on my email. After 10 days I didn't received any email from gg.bets and my balance is still unchanged. I have a history of chat logs from several days where I contacted them about my problem and I can show there here if you want me to.
I already made peace with my self that I won't see that money ever again and I give up on contacting support because it is terrible. Just google images of their support member and you will notice pictures of some random good looking people on Russian social network website (vk.com).
Hi!
We apologize for the inconvinience that we created, if you could send me a PM here and let me know what your account username and email are, then we'll make sure that everything gets fixed.
Sorry noticing this so late, please get back to me and we'll help you ASAP.