Author

Topic: Dont have the right to know WHO OWNS YOUR MONEY (Read 742 times)

hero member
Activity: 966
Merit: 535
December 12, 2019, 10:13:42 PM
#82
This is what I really hate about KYC and what makes me feel very uncomfortable. These people know who you are but you have no idea who they are. This is not fair. They want to protect themselves we can't.
It's not like they were even asking about an individual person but rather the companies location. I mean I can understand a smaller company not wanting to give its location but I can't understand such a large company being so secretive.
sr. member
Activity: 1050
Merit: 256
Yes indeed every exchange has its own rules. I think as long as our funds are safe and they are still trusted, it doesn't matter where they are. Because this is a service business where high trust is needed. And so far there is no bad complaint about binance. I don't want to defend binance, but I just want to highlight that they are professionals. On the other hand, if the op is afraid of missing funds or something bad happens, it's better to withdraw your funds from there to your cold wallet. I think that's a very effective solution when you don't get a satisfying answer.
hero member
Activity: 1680
Merit: 506
Trphy.io
I think there is no problem if the binance team does not provide their office address. binance is a big exchange of course the binance team maintains office privacy for security. meet the binance team when they do blockchain roadshows in various countries or when done in your country, they will definitely give their office address if you are dealing directly with them rather than you talking through a binance support chat
member
Activity: 550
Merit: 10
Its safer not to disclose their location to anybody, its just a normal procedure be rest assured that binance is a very good crypto exchange, after the last hack on the exchange few thought its over but they refund all lost funds to owners, they have good reputation and they care about it

Okay. The thing is scammers dont choose you. You choose people to scam you. And Binance can be one of them. CAN BE!!!
well yeah, i just read the other people feedback about it and if it good i'll go for it.
sr. member
Activity: 1274
Merit: 293
It is their policy, and it is already stated. The man in the middle, he is just doing his job you don't have to be offend. Besides, everyone has a possible rights but we are all have to comply with their rules. It is a crucial thing to exposed binance location as for private matter. And in addition, they are all doing what they can offer to you as a customer, are you satisfied or not?
legendary
Activity: 2296
Merit: 1038
Leading Crypto Sports Betting & Casino Platform
I think it's not only binance, maybe also on other sites, why they don't answer your questions about location, because it's not their responsibility to say about it, the first is you ask the customer service where there are certain rules where all customer service has its own limits to answer all customer questions, but if you have the opportunity you can contact the CEO Binance to ask for their location or come to each of their events, the conclusion is Binance is still in the status of the site that can be trusted by me
member
Activity: 490
Merit: 10
Relax pal not only binance is trying to safe keep their locations from preying eye, its risky to put head office address on websites because they can easily become a target, binance CEO is one of the few best crypto CEO I ever know
sr. member
Activity: 1652
Merit: 262
SOL.BIOKRIPT.COM
I think why you want to know the Binance office do you want to go there to see it in person? Binance is a popular exchange and they might keep it a secret, and I've seen a number of articles that Binance's office is in Shanghai, but that was also denied by Binance so I don't know which is true.
I think he was just curious and wanted to make sure that the money he put in was safe. but it is also true of the binance party, to avoid something undesirable, the binance party keeps it a secret and makes it more privacy.
full member
Activity: 1820
Merit: 107
I think Binance location is not a secret since its one of the most popular cryptocurrency exchange in the world, They said that Binance HQ was in Malta so whats the problem with that. if i am a Binance users and i don't trust the exchange platform anymore I don't waste my time, the least i can do is first i withdraw my funds and leave without question that's simple. cryptocurrency business is a full of speculation thats why trust is more important in this industry. BTW don't worry mate Binance CEO is a very popular  and active he cant afford to ruin his name.
hero member
Activity: 1638
Merit: 518
well , i also want to know about it , but, of course , we will not get any answer from support chat.
unlike most exchanges originating from the USA and Europe , such as bittrex and poloniex wich cleary giving a exact info where they are,It seems that exchanges from Asia do not provide clear information about where they are.
besides binance , kucoin also same in this cases.
I can't argue whether hiding such an identity is necessary or not.
sr. member
Activity: 644
Merit: 257
Worldwide Payments Accepted in Seconds!
If youre scared enough to let the exchange holds youre asset then withdraw it. They will not disclose any information especially its quite sensitive one. They impose guidelines regarding this and I think you should be confident to trust it especially binance is the number 1 exchange. Dont worry CZ handles its client with high appreciation.
full member
Activity: 2128
Merit: 180
If you put money on an exchange, then your money is under their rules and regulations and it doesn't matter the location of the exchange as long as your money is safe. I don't know the reason why you need to know their location, are you going there to collect your money or what?
sr. member
Activity: 896
Merit: 267
★Bitvest.io★ Play Plinko or Invest!
I don't think there's anything terrible about it. They care about their safety and if someone is actively interested in their whereabouts, it can be alarming. You don't have to worry about your money. Binance is a reliable exchange.
Yeah absolutely, you can't even do anything about that information that you'll be getting, it will just make you looks like a person who plans some illegal things. They are handling not just your money but millions of peoples money so keeping where their head quarter is just fine and instead you can ask about their offices or branches where people can visit.
sr. member
Activity: 1330
Merit: 326
You have to understand their privacy. As they don't want to get trace for the safety and security purposes. There are many attackers who want to invade such company like Binance.

In the first place, you entrusted your money with them so you have to take tbe consequences. The fact that they are securing our money is a great thing. I understand that you want to know who owe our money but things like this especially in virtual exchanges will not guarantee you the 100% security that you want and yet you still deposited and later on had a guts because you wanna know their location?

Respect the privacy.
jr. member
Activity: 352
Merit: 3
Oh God, why dont you just trade on a decentralized DEX like Blocknet if you care that much? Sure I believe we can all see the problem, but overall no one should TRUST a centralized exchange at all.

Hopefully in a few years, they'll lose the battle against decentralized solutions. Hopefully
sr. member
Activity: 1204
Merit: 253
Undeads.com - P2E Runner Game
Your question is so weird. Exchange registration and famous Binance There are already offices and branches in various countries. Wrong from you, you say where as if you want to know their location and like a terrorist. If you want to be interested in making email or contact them according to what interests you because they are busy and indeed they are real haha
legendary
Activity: 3248
Merit: 1179
You are just the co-owner of the coin if you put it on an exchange because they have the control over it and you don’t have any private keys. For the security purposes that’s why Binance didn’t disclose the exact location of their office. If you’re a trader you don’t need to know this thing, you just need to analyze the exchange and see the feedbacks of other users if the exchange is good or not, this is a simple way to confirm a good exchange.

I like how that sounds, co-owner of the coins, while the coins are stashed on some exchange. I wish to add one more thing, recent exchange hacks showed how crypto is huge now, exchanges gave money from their own pocket to refund traders, now exchanges are much safer then before, at least some of them.
I think that even birds knows that binance headquarter is on Malta, so this topic is just a FUD. Even that picture from op is terrible, I believe op created this imaginary conversation with binance support.
member
Activity: 645
Merit: 10
I don't think there's anything terrible about it. They care about their safety and if someone is actively interested in their whereabouts, it can be alarming. You don't have to worry about your money. Binance is a reliable exchange.
full member
Activity: 924
Merit: 106
homt.net
You give them, you don´t own them in fact. You forget about the golden rule in cryptocurrencies: when you do not own private keys, you do not own your cryptocurrencies.
So do not be surprised what is happening with money what you gave them.  Wink
newbie
Activity: 65
Merit: 0
You do so is right. But be stronger in protecting yourself. Holding your information is as important as keeping money in your hand. If not handled you can bring legal.
newbie
Activity: 64
Merit: 0
Personal information as well as personal ownership is especially important for everyone, especially investors. need to know the current amount and current information is absolutely confidential or not. If not, you can invest elsewhere.
sr. member
Activity: 1442
Merit: 265
They have offices in many countries now, almost all countries where they are accepting local fiat deposit and withdrawals because for offering this they must have bank accounts and banking services and for all these services they need office for handling and support.
sr. member
Activity: 1610
Merit: 301
*STOP NOWHERE*
That's the question one has to ask prior to opening account his account at exchange. Like if they are not disclosing there location, its my own decision to open my account with that exchange or not.

I don't see any odd in that provided they have mentioned in there initial agreement that they will not disclose location.
jr. member
Activity: 294
Merit: 1
binance is the biggest exchange in the crypto room, I really like the Binance exchange because some reasons include easy features and guaranteed security. I often trade there. on the one hand, things that make me even more trust with them that the company is responsible if something bad happens to them, like the case at that time hacking. My funds can be returned in full from the binance.
full member
Activity: 1316
Merit: 108
Did you look around their website since sometimes the address of their headquarters are located in about, support just look at their website you'll find it there. How come that putting the company's address isn't allowed in their company policy? In my country the exchange coins.ph has their address posted and it can be accessed by anyone...
Binance has no information on their address or headquarters on their website. It may be because they are keeping the security because they can be the target of big time criminals.
We do not know the true purpose but we see that the binance is transparent in some detail, so if we do not have the confidence we can withdraw our crypto on their platform.
Binance is a very good Trading Exchange, but users can not always evaluate and find out all the features of the administration of this resource.  More recently, there was news in the media about where the binance administration itself announced that without any problems they can even access the funds and account of their users, as well as block them for any law enforcement requirements or for other reasons  .  Thus, questions arise about how it can be a question of a decentralized exchanger.
sr. member
Activity: 1190
Merit: 253
I don't think they will leak that information for you. I don't know of they will give it even to their investors unless you have connections. I think some part of it was for security reason and some part of it is to protect their privacy. I guess you just need to inquire to someone who was really connected to them.
sr. member
Activity: 1372
Merit: 261
Did you look around their website since sometimes the address of their headquarters are located in about, support just look at their website you'll find it there. How come that putting the company's address isn't allowed in their company policy? In my country the exchange coins.ph has their address posted and it can be accessed by anyone...
Binance has no information on their address or headquarters on their website. It may be because they are keeping the security because they can be the target of big time criminals.
We do not know the true purpose but we see that the binance is transparent in some detail, so if we do not have the confidence we can withdraw our crypto on their platform.
sr. member
Activity: 1041
Merit: 273
@OP
I don't really see why you should be worried about that. They have proven themselves to be a reliable exchange countless times, and if at this stage you still don't feel safe by making use of their services then it would be best for you to switch to using another exchange. There are other good exchanges like Coinbase that are fully regulated and it's located in San Francisco, CA, they hide nothing about themselves.

So, if you're worried about such things then you should go for regulated exchanges and Coinbase is also safe and 98% of customer funds are kept in cold storage.
hero member
Activity: 1302
Merit: 532
I contacted the support three times and on all occasions i got the same answer. My question is simple. I am not asking for exact location i just want to know the country and the city. According to them i dont even have the right to know who is handling with my money.
There is no doubt that you have the right to know the location of a company where you are depositing your assets and they are not even able to have a concrete answer on that but they will be more than happy to collect all the user information in the form of KYC and that is the case with majority of the exchanges in this market.
sr. member
Activity: 2604
Merit: 338
Vave.com - Crypto Casino
I think a support employee does not have the right to disclose the location of the office, he simply adheres to the rules of the internal policy of the exchange. By registering on the exchange you accept their rules.

Yes, they don't have and why would OP have to ask a question like that since Binance is reputable enough to give your trust to them to hold your cryptocurrency. But if OP wants to know the head office of Binance then i think OP deserve to know that but there are rumors already on where are their office, i think that's enough.
hero member
Activity: 2884
Merit: 794
I am terrible at Fantasy Football!!!
Today i contacted Binance via their Support and a customer service agent joined the chat. I just wanted to know where Binance headquarter is? And then you can just have a look at the chat.

I contacted the support three times and on all occasions i got the same answer. My question is simple. I am not asking for exact location i just want to know the country and the city. According to them i dont even have the right to know who is handling with my money.
Well you have accepted their terms as soon as you joined their website and if you do not like their service or the fact that they remain hidden then you can get your money out of the exchange, in fact I will do that immediately since you never know what it is in those terms and conditions that you need to accept and this event could cause them to freeze your account, maybe you could use coinbase or another exchange if you are not happy with their service.
legendary
Activity: 2982
Merit: 1069
I'm not surprised from the response. They are already suffering a lot just for being a large exchange from different authorities. Most of the authorities around the world would be wanting to ask a tax from binance for any reason for their connection to the country. A reminder, don't keep your coins on exchanges as much as possible.
sr. member
Activity: 630
Merit: 265
Today i contacted Binance via their Support and a customer service agent joined the chat. I just wanted to know where Binance headquarter is? And then you can just have a look at the chat.






I contacted the support three times and on all occasions i got the same answer. My question is simple. I am not asking for exact location i just want to know the country and the city. According to them i dont even have the right to know who is handling with my money.
Binance will really keep this kind of personal information as a hidden information that only few users has an access to see this kind of information. It is the reason why binance is considered as the biggest cryptocurrency exchange because they will protect every information that is need to be hidden.
member
Activity: 1540
Merit: 68
Today i contacted Binance via their Support and a customer service agent joined the chat. I just wanted to know where Binance headquarter is? And then you can just have a look at the chat.






I contacted the support three times and on all occasions i got the same answer. My question is simple. I am not asking for exact location i just want to know the country and the city. According to them i dont even have the right to know who is handling with my money.

The main message of blockchain Crypto currency has been decentralization and privacy

Which means we all can buy and sell from one another without knowing who anyone is

Don’t you think it’s best to keep it at knowing the ceos and too guns ?
full member
Activity: 1382
Merit: 105
I think due to the latest news raid by police on Binance office; the support team is not willing to giving information about the Headoffice and other data. Still, every investor should know about their companies profile where he invested their investment, as you know after someday we hear news about exchanges funds or exchange hacked, for this reason, investor satisfaction every exchange should declare their Head office and other information in the annual report.
hero member
Activity: 966
Merit: 500
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I think a support employee does not have the right to disclose the location of the office, he simply adheres to the rules of the internal policy of the exchange. By registering on the exchange you accept their rules.
full member
Activity: 924
Merit: 100
GoMeat - Digitalizing Meat Stores - ICO
I don't think they want the location to be known because of security concerns. When it comes to the security of our funds, I think it is better for us to store our coins or tokens in the wallet that we hold our private key and the exchanger only functions as a place to trade, buy or sell.
legendary
Activity: 2996
Merit: 1188
As far as I know their "headquarters" are in Malta, it is an island like nation around Italy that does many online gambling licenses and were one of the first nations to legalize and tax bitcoin related business' so they found a good haven there.

However, don't think of a Malta headquarters like a real headquarters as in wall street finance companies have in wall street, a Malta headquarters usually means there is people working there but the main team of CEO, CFO, COO and the likes are somewhere else.

Considering this is a Chinese company but has troubles in china, I suppose Hong Kong could be the closes we can find or Japan (which they used to have headquarters in as well). I feel like CZ rarely goes to Malta and probably has his own little shop that is connected to Headquarters where most of the big deals go on.
hero member
Activity: 2184
Merit: 585
You own the pen
As for me, it doesn't really matter who controls my money on the exchanges. as long as I know they have the criteria of trusted exchange it wouldn't matter to me if I know them or not. The most important thing here is, they know how to handle your money. from the start, you already know what kind of exchange they are. At the end of the day, we are all supporting this thing called DSecentralized that's why we don't have a right to nag them who they are and where they are.
hero member
Activity: 1344
Merit: 502
Regardless of the fact they don't wish to share the specific location of their company headquarters, possibly due to security reasons the exchange does have a decent reputation of being a safe and secure platform to trade on but you still do so at your own risk, and alternatively they do have a DEX which you can use should you wish to manage your own funds when you are trading or investing
sr. member
Activity: 868
Merit: 333
Asking the location of the binance headquarters is indeed a very sensitive question and will not be answered because it is according to their procedure.
But if you read on Wikipedia, the binance headquarters are in Malta. for more details, you can read clear information on Wikipedia
https://en.wikipedia.org/wiki/Binance
It is really sensitive, It is also their policy since binance is a popular exchange and they will put every information of their site to safety and will never be shared to anyone just to keep their security as high as needed.

I have also tried to look for google, and found out that their office is located in different countries, but I don't know if this is a reliable information.
hero member
Activity: 1498
Merit: 785
Asking the location of the binance headquarters is indeed a very sensitive question and will not be answered because it is according to their procedure.
But if you read on Wikipedia, the binance headquarters are in Malta. for more details, you can read clear information on Wikipedia
https://en.wikipedia.org/wiki/Binance
sr. member
Activity: 756
Merit: 257
Freshdice.com
Binance started in China and due to the oppression by the government against anything that is not regulated by them, Binance transferred to somewhere else. Knowing who own your money and where is your money at, are two different things. The physical location of the servers of the company must be kept private for the sake of your safety. If you will doubt Binance just because you don't know where their site location is, why did you even trust the exchange in the first place?
full member
Activity: 523
Merit: 100
If you get the real information of headquarter then what is your next plan. Without real location you can trade in Binance exchange. Already I saw several members and bounty admin post selfie with Changpeng Zhao and so much exited. Binance headquarter switch the location for several reasons.
sr. member
Activity: 1176
Merit: 265
It is normal behavior, when you use their services you agree with their terms and conditions and I believe that they say about this in their T&C.
Maybe they want to protect their cold wallets against thieves? When you have gold in a safe, probably you will not tell where you have the trezor right?
hero member
Activity: 2128
Merit: 530
PredX - AI-Powered Prediction Market
Everyone knows that Binance operates in a decentralized manner and there are reasons for this, if the Government decided to shut them down then they have access to all your money and some would not have it back. The most important thin is to always trade and move your money from the exchange back to your wallet
newbie
Activity: 44
Merit: 0
Today i contacted Binance via their Support and a customer service agent joined the chat. I just wanted to know where Binance headquarter is? And then you can just have a look at the chat.

https://i.ibb.co/zH6zmDn/1.png
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https://i.ibb.co/gzD74xj/4.png

I contacted the support three times and on all occasions i got the same answer. My question is simple. I am not asking for exact location i just want to know the country and the city. According to them i dont even have the right to know who is handling with my money.

Well, in other hand Binance proved them selves as a company that give stolen coins back to the customers after the big hack
how will it help you to know where are they?
you know where you bank is, do you know what happens to your money and who holds it?
hero member
Activity: 3038
Merit: 617


Why couldn't their agent just tell him they are located in Malta, what's wrong with that? But I guess this is something they would have to avoid disclosing for some other reason.

In the forum all you can see is that they are Malta base exchange not Chinese exchange anymore. Wierd as it may sound for new comers in crypto but the names of their team members are still Chinese.
K4C
full member
Activity: 448
Merit: 103
$CYBERCASH METAVERSE
The governments of several countries are chasing these exchanges hard, they are lucrative targets considering the amount of revenue they generate and these exchanges in turnuses many methods to avoid these sanctions and extortion attempts, if you don't feel safe keeping your funds in centralised exchanges that you do not know the location, then j advice you to use decentralised exchanges where you control your funds 100%, although we have seen examples where even when centralised exchanges has been compromised, they refunded the funds back to their users and Binance happens to be one of them.
full member
Activity: 686
Merit: 101
I had a similar situation in 2017. I checked Bittrex's address. I used google earth. There was empty land at the address. I thought maybe it was old information. I'm not surprised that exchanges hide this. But you need to pay attention to fraudsters.
member
Activity: 378
Merit: 10
They got attacked by Chinas police and I do not think everything got cleared yet. Maybe they are still hiding their office because of security reasons. Anyway, nobody knows why, but Binance always did a great job.
hero member
Activity: 1273
Merit: 507
If you were to pay attention to finding answers to google you could easily find out from various articles on Binance's head quarters.
But as far as I can see, binance has not put their official address on their website and all I have seen is the address of Binance Headquarters in the articles, Wikipedia. Does anyone know where binance has an official statement in their head quarters ??
full member
Activity: 336
Merit: 101
KoinPro
This is surprising,  I was always of the opinion that the Binance headquarters was somewhere in Malta.  For the agent to refuse answering the question and hiding under 'company policy',  I really think something is amiss.  Why would such information be private?  I don't think it is any potential security risk to inform the public of its location,  then again,  most of these exchanges are seemingly located on one island or some offshore location that many haven't heard of.
full member
Activity: 756
Merit: 104
I didn't think of a question like that. I think it's a very good question. It's sad not to get an answer. However, they can hide Binance or other Exchangeler centers. It may even hide the official identities of its employees. I don't find it wrong. At least the support channels are open.
member
Activity: 560
Merit: 28
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I used exchanges based on liquidity, hitbtc and binance is the highest so i don't see any reason not to trust them, either with location or not this is an online business so they have a point if they decline you from knowing their location, if you don't like this start using decentralized exchanges
hero member
Activity: 938
Merit: 500
Cryptocurrency at this time remains a semi-legal product, so there is a lot of fraud and manipulation around it and it is unlikely that anyone will want to give out their coordinates because this way companies become vulnerable. I think that all exchanges are not clean on hand and in order to avoid problems it is better to be silent.
hero member
Activity: 1932
Merit: 506
Betking.io - Best Bitcoin Casino
Today i contacted Binance via their Support and a customer service agent joined the chat. I just wanted to know where Binance headquarter is? And then you can just have a look at the chat.






I contacted the support three times and on all occasions i got the same answer. My question is simple. I am not asking for exact location i just want to know the country and the city. According to them i dont even have the right to know who is handling with my money.

If it was stated in their terms or rules and regulations that they have the right to disclose their location then you cannot force them to answer your question especially if you have accepted it upon joining their exchange.

But if you are going to use the search engine then you can find that their headquarters is in Malta after shifting out of China and Japan subsequently. But it's up to you if you are going to believe this details or not and I hope that you will get satisfied by all the answers that were being replied to your post. 
sr. member
Activity: 728
Merit: 254
It's normal because they are just following the rules and what higher people instructed them to do. Since they are not allowed to disclose such information. They cannot risk the whole company just for one customer asking them. Like others, they are just working at binance. It's normal to be concerned about it as a customer but we have to understand them as well. Is their reputation isn't enough to prove their company? Because if you are not contented, then don't stick with binance.
hero member
Activity: 1330
Merit: 569
For me, I don't think there is any justification for them not disclosing where their Head-Office is. If I am Op, I am surely not leaving a large portion of my funds on that platform because it shows that at any time they so wish, they can shut down their servers and they would disappear into thin air and there won't be anywhere to start any form of investigation from.

I imagine talking to a customer care agent of a bank wanting to know their Head Office and this is the response, this further shows that these crypto companies have little or no regards to due process or even according their clients due respect. If they are carrying on business in a country that did not give them the rights and approval then they are doing so in an illegal way.
sr. member
Activity: 1876
Merit: 259
Almost everyone believes in this exchange, why do you want to know where they are ??
Have you experienced problems with your crypto withdrawal before?
sr. member
Activity: 602
Merit: 253
I contacted the support three times and on all occasions i got the same answer. My question is simple. I am not asking for exact location i just want to know the country and the city. According to them i dont even have the right to know who is handling with my money.
They're just employees who folows the rules. And it seems that one of the rule is not telling the location of their headquarter. I know that you're not asking the exact location, but still they have the right for not telling you. I know that you're also wondering who's resposible about your money, but they must have their own reason for this.

Take note on the posts above, some are telling you the location. No idea if that is true or not since I havent done any research regarding this. Still, in case you're still questioning their credibility about handling your money, you shouldn't store a lot of your funds in there if it makes you less worry.
hero member
Activity: 1358
Merit: 509
Actually, the headquarter was in China, but it moved to Japan after some regulations.
Quote
Binance Headquarters
Binance has its headquarters in Malta after shifting out of China and Japan subsequently. The company started in China but had to shift its servers and headquarters out of the country due to a government ban on cryptocurrency trading.
Check out the link for more: https://executium.com/trading-system/342297-where-is-the-binance-headquarters-/
hero member
Activity: 1274
Merit: 500
Proof-of-Stake Blockchain Network
as far as I know, the exchange and its headquarters are registered in Malta. I have not been interested in this issue for a long time. I remember that in 2018 there was news that Binance was moving to Malta and changing its registration. I may not have the correct data, but this is what I know. I still don’t hold my money at any exchange. only money for trading.
sr. member
Activity: 784
Merit: 251
maybe it's the rules of their superiors, they are just employees and follow the rules.
try reading information about binance or events that will be held by binance.
maybe there will be a clue from that.
Yaps, I think so too. in a company there must be certain rules for employees and must have a commitment to the rules. I think Binance is keeping his office a secret because this is a free market and is not controlled by anyone, even the government. so the exchange has the right to it all, for exchanges such as binance no doubt, because the reputation that made the crypto exchange grow. maybe the one who can answer this is all binance superiors, and behind it all there must be a compelling reason for crypto-world.
sr. member
Activity: 518
Merit: 271
Did you look around their website since sometimes the address of their headquarters are located in about, support just look at their website you'll find it there. How come that putting the company's address isn't allowed in their company policy? In my country the exchange coins.ph has their address posted and it can be accessed by anyone...
sr. member
Activity: 1190
Merit: 267
Undeads.com - P2E Runner Game
maybe it's the rules of their superiors, they are just employees and follow the rules.
try reading information about binance or events that will be held by binance.
maybe there will be a clue from that.
full member
Activity: 434
Merit: 100
Today i contacted Binance via their Support and a customer service agent joined the chat. I just wanted to know where Binance headquarter is? And then you can just have a look at the chat.






I contacted the support three times and on all occasions i got the same answer. My question is simple. I am not asking for exact location i just want to know the country and the city. According to them i dont even have the right to know who is handling with my money.

I understand why you are skeptical about Binance's refusal to reveal their headquarters location but I feel there is a very good reason for it. The crypto space is not regulated by government at the moment and so they have no obligation to reveal their location to any one
member
Activity: 518
Merit: 28
I trust binance exchange not with my funds though but they are the most straight thinking team i have ever seen, they have all chances to carter away with users funds that worth millions but they care more about their existence, the safer way with exchange is never leave huge amount on them
member
Activity: 728
Merit: 19
KUWA.ai
I think they did it because of their security. It's a popular exchange and if people know where their actual location is maybe some people can cause a problem with them who don't like binance. If this is their policy and they already inform you about that in their terms and conditions then they also have the right to maintain their policy. But I think we have the right to know where our money is and it's safe or not.
sr. member
Activity: 826
Merit: 252
Most exchanges will hide their real locations, this is needed to avoid complaint from customer directly. This is on line business so everything should be done by on line. As long Binance can give services in good way that's enough because that we need from binance, nothing else.
hero member
Activity: 2898
Merit: 529
Leading Crypto Sports Betting & Casino Platform
If you've been listening or reading about crypto news you must have heard about this countless time about their head office, even fake news says police bust binance head office too but turn the table on yourself, if you are the owner will you tell stranger? Anyways, binance has its headquarters in Malta after shifting out of China and Japan subsequently. The company started in china but had to shift its servers and headquarters out of the country due to a government ban on cryptocurrency trading. I expect this should be enough for you

So a customer to them is  a stranger? Lets talk about BANCOR. As per information given by their chat, its headquarters is in Switzerland and technical HQ is in Tel Aviv. So why BANCOR told me as i was also a stranger?
Different company have different policies and Binance is known to be popular exchange and could potentially attract unwanted problems it's their right to not disclose their headquarter and if you are checking the term and agreement in their exchange as well as signing up yourself in their exchange service you are indirectly agree with their policies. Also I think that this kind of topic belong in the service discussion section.
legendary
Activity: 2982
Merit: 1149
Leading Crypto Sports Betting & Casino Platform
According to them i dont even have the right to know who is handling with my money.

If you are trusting your money in their hands, you are trusting on their judgement on security. I would prefer that they wouldn't tell their everyone their weak attack points.
And since you have a possibility to withdraw at any point and deposited your money by yourself, i don't know where you are getting the idea of having some sort of right of knowledge in this.

Call your bank and ask them about transportation routes and timetables of their next money transfers because as a customer you have a right to know and see how they will take that.
hero member
Activity: 3038
Merit: 628
Vave.com - Crypto Casino
Didn't they opened up an office in Malta? there's also a fake news last time about their Shanghai offices. I understand your point of knowing their location so that if a trouble comes out and your funds is at stake, you can simply go to their office to expedite your concern. But before signing in, is it on their ToS?
member
Activity: 700
Merit: 27
Sovryn - Brings DeFi to Bitcoin
Its safer not to disclose their location to anybody, its just a normal procedure be rest assured that binance is a very good crypto exchange, after the last hack on the exchange few thought its over but they refund all lost funds to owners, they have good reputation and they care about it

Okay. The thing is scammers dont choose you. You choose people to scam you. And Binance can be one of them. CAN BE!!!
Agreed, if this is what you have in your head then stay away from centralized exchanges or don't leave coins and tokens on any exchange, its that easy or go for DEX exchange because its P2P trading, no need for profile accounts or any third party
sr. member
Activity: 868
Merit: 252
Their protocol for providing sensitive information is more stringent, we have also read how the news about the office raid that was allegedly a binance in Hong Kong last month, although it was immediately rejected by CZ.

They seem to prevent further questions from the topic that you are talking about for security procedures. It is better if you communicate with residents in Malta to ensure the correct answer about the physical binance office.
sr. member
Activity: 1064
Merit: 265
Vave.com - Crypto Casino
I think they are right.Because they can't share there office location for safety purpose.Who know if they share there location then cops or robbers attack them?And I don’t think that your question was relevant. If you afraid why you are holding or storing your coins in binance?  You can keep your coin in your personal wallet.           
member
Activity: 136
Merit: 12
Its safer not to disclose their location to anybody, its just a normal procedure be rest assured that binance is a very good crypto exchange, after the last hack on the exchange few thought its over but they refund all lost funds to owners, they have good reputation and they care about it

Okay. The thing is scammers dont choose you. You choose people to scam you. And Binance can be one of them. CAN BE!!!
member
Activity: 504
Merit: 16
Its safer not to disclose their location to anybody, its just a normal procedure be rest assured that binance is a very good crypto exchange, after the last hack on the exchange few thought its over but they refund all lost funds to owners, they have good reputation and they care about it
member
Activity: 136
Merit: 12
I think why you want to know the Binance office do you want to go there to see it in person? Binance is a popular exchange and they might keep it a secret, and I've seen a number of articles that Binance's office is in Shanghai, but that was also denied by Binance so I don't know which is true.
So basically you are flowing with the wind. But just watch out from the time when this wave will put you in a dead end.
member
Activity: 136
Merit: 12
If you've been listening or reading about crypto news you must have heard about this countless time about their head office, even fake news says police bust binance head office too but turn the table on yourself, if you are the owner will you tell stranger? Anyways, binance has its headquarters in Malta after shifting out of China and Japan subsequently. The company started in china but had to shift its servers and headquarters out of the country due to a government ban on cryptocurrency trading. I expect this should be enough for you

So a customer to them is  a stranger? Lets talk about BANCOR. As per information given by their chat, its headquarters is in Switzerland and technical HQ is in Tel Aviv. So why BANCOR told me as i was also a stranger?
sr. member
Activity: 756
Merit: 251
Their office is anonymous also. They do not have a known headquarters. I have also read a lot of news in the past that says Binance's operations are happening at locations that could move from one to another in just a quick time. They do not disclose any information that would lead them open to the public. Even the lowest employee of this large exchange cannot disclose very important data about Binance.

Are you really talking to a legit Binance support? He does not even use the right capitalization of letter.
sr. member
Activity: 1092
Merit: 284
I think why you want to know the Binance office do you want to go there to see it in person? Binance is a popular exchange and they might keep it a secret, and I've seen a number of articles that Binance's office is in Shanghai, but that was also denied by Binance so I don't know which is true.
member
Activity: 490
Merit: 19
If you've been listening or reading about crypto news you must have heard about this countless time about their head office, even fake news says police bust binance head office too but turn the table on yourself, if you are the owner will you tell stranger? Anyways, binance has its headquarters in Malta after shifting out of China and Japan subsequently. The company started in china but had to shift its servers and headquarters out of the country due to a government ban on cryptocurrency trading. I expect this should be enough for you
member
Activity: 136
Merit: 12
Today i contacted Binance via their Support and a customer service agent joined the chat. I just wanted to know where Binance headquarter is? And then you can just have a look at the chat.






I contacted the support three times and on all occasions i got the same answer. My question is simple. I am not asking for exact location i just want to know the country and the city. According to them i dont even have the right to know who is handling with my money.
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