Topic: DONT PLAY AT FORTUNE JACK!!!! I was ripped off. (Read 1625 times)
Anyone play here still and notice that the dice jackpot was reduced this morning by almost an entire BTC. You wouldnt believe what live chat told me when I asked them about this ... I will post screenshots if anyone cares to see.
Please note I was playing the mobile version which doesn't have s Max bet button as anyone can clearly see.
Aha, that's a whole new development here. If there isn't even a max bet on the mobile version how the hell would he have ever bet such a random amount? It wouldn't have happened. This doesn't make sense FortuneJack.
FortuneJack.com are scammers, they scammed me out of > 3 bitcoins and others see these threads below.
They have closed and taken the balance of 207 FortuneJack.com accounts including mine, saying its due to some multi-accounting BS, but it is just a scam, FortuneJack.com know their users will log in via a shared IP, vpn, tor dynamic IP etc, hell several people in one household could have an account, fortunejack.com is just using this to justify stealing peoples bitcoins.
as op said AVOID Fortune Jack
https://bitcointalksearch.org/topic/fortunejack-steals-players-deposit-and-5btc-of-winnings-for-made-up-reason-1838768
https://bitcointalksearch.org/topic/fortunejackcom-stole-3-btcs-avoid-them-1841919
They have closed and taken the balance of 207 FortuneJack.com accounts including mine, saying its due to some multi-accounting BS, but it is just a scam, FortuneJack.com know their users will log in via a shared IP, vpn, tor dynamic IP etc, hell several people in one household could have an account, fortunejack.com is just using this to justify stealing peoples bitcoins.
as op said AVOID Fortune Jack
https://bitcointalksearch.org/topic/fortunejack-steals-players-deposit-and-5btc-of-winnings-for-made-up-reason-1838768
https://bitcointalksearch.org/topic/fortunejackcom-stole-3-btcs-avoid-them-1841919
I have also made a complaint to tomhorn games.
No one will explain to me what the error code I received was 2000 200
No one will explain to me what the error code I received was 2000 200
Please note I was playing the mobile version which doesn't have s Max bet button as anyone can clearly see.
Greetings, dear Paecga129.
As pointed out by our community members - named game indeed has Max Bet function which we suspect player has hit intentionally or by mistake.
Either way the bet at question has been placed from the player side and successfully registered ingame.
Please see the attached screenshot for the verified bet of the exact amount :
Should any further questions arise - FortuneJack's friendly support service is always there for you.
We hope this addresses all your concerns and are looking forward to seeing you at the tables.
Best regards,
FortuneJack team.
As pointed out by our community members - named game indeed has Max Bet function which we suspect player has hit intentionally or by mistake.
Either way the bet at question has been placed from the player side and successfully registered ingame.
Please see the attached screenshot for the verified bet of the exact amount :
Should any further questions arise - FortuneJack's friendly support service is always there for you.
We hope this addresses all your concerns and are looking forward to seeing you at the tables.
Best regards,
FortuneJack team.
I believe if the mistake was on the software then he will get his money back but of course if it was his own mistake then FJ cant do anything.
Yes i was also confused by their bet logs but it was actually my mistake that i couldn't figure out how much i was winning and what is my actual balance. I keep playing on one of their slot machines with two deposits, one got faster confirmation so it appear on my balance and i started playing with it and in the meantime couldn't notice actually what i thought was my winning was my next deposit. I got angry and talked to the support and i checked all my bet logs one by one to figure out where i miscalculated my balance.
We need to wait for Fortunejack staffs to reply on this thread with explanation, they can be trusted and are known for good support.
- If you don't use the casino for a longer time, ie. a week or so, your recent bets just disappear.
- I don't understand that "Lucky Jack" or what too. When I click on it, most of the names it picks are "unknown".
- Also, they supported many coins in the past which I liked, nowadays they support only a few.
- > Are you sure about this? history of your bets will remain forever. - I don't understand that "Lucky Jack" or what too. When I click on it, most of the names it picks are "unknown".
- Also, they supported many coins in the past which I liked, nowadays they support only a few.
- > Luckyjack is real and there are many players who have won there and few people have even won it for multiple times.
- > Supporting coins that doesn't have any userbase is not worth, so they may have decided to drop them.
- I'm not sure how does betting history look like now, but yes, I experienced that if I don't log in for a while, then "my bets" tab is empty.
- I don't say Luckyjack is not real, I'm just confused why it picks many "unknown" players.
- I understand that supporting coins that doesn't have a big userbase is not worth, I just prefer multicoin casinos. Maybe deprecated ones could be changed to new ones. This is not an issue, its just something I liked in FJ, and its gone.
Who is the software provider for the game Panda?
I suggest to contact them, as they typically have a description of how the game technically work...
I suggest to contact them, as they typically have a description of how the game technically work...
It is a game by TOMHORN, not so popular provider compared to netent, endorphina, softwiss etc imho. Probably there was a glitch on the software that made his balance dissapear. Waiting for an official confirmation from Fortunejack regarding this issue.
I believe if the mistake was on the software then he will get his money back but of course if it was his own mistake then FJ cant do anything.
- If you don't use the casino for a longer time, ie. a week or so, your recent bets just disappear.
- I don't understand that "Lucky Jack" or what too. When I click on it, most of the names it picks are "unknown".
- Also, they supported many coins in the past which I liked, nowadays they support only a few.
- > Are you sure about this? history of your bets will remain forever. - I don't understand that "Lucky Jack" or what too. When I click on it, most of the names it picks are "unknown".
- Also, they supported many coins in the past which I liked, nowadays they support only a few.
- > Luckyjack is real and there are many players who have won there and few people have even won it for multiple times.
- > Supporting coins that doesn't have any userbase is not worth, so they may have decided to drop them.
Fortunejack was my favourite casino for really long time, but nowadays I avoid it too.
I had never got any payout issue, but there was other strange things, like:
- Chat just didn't load. I used the chat a lot, but they made an updare, and some "redesign", after that I couldn't use that. I tried it in multiple browsers..
- You have to refresh the page after you claim a faucet, othervise it's simply not shown on your balance. And its amount is 523 sat as I remember... Why exactly 523?
- If you don't use the casino for a longer time, ie. a week or so, your recent bets just disappear.
- I don't understand that "Lucky Jack" or what too. When I click on it, most of the names it picks are "unknown".
- Also, they supported many coins in the past which I liked, nowadays they support only a few.
Site seems to be less maintained nowadays, and rather seems fogey to me than old. There are many other casinos you can choose
I had never got any payout issue, but there was other strange things, like:
- Chat just didn't load. I used the chat a lot, but they made an updare, and some "redesign", after that I couldn't use that. I tried it in multiple browsers..
- You have to refresh the page after you claim a faucet, othervise it's simply not shown on your balance. And its amount is 523 sat as I remember... Why exactly 523?
- If you don't use the casino for a longer time, ie. a week or so, your recent bets just disappear.
- I don't understand that "Lucky Jack" or what too. When I click on it, most of the names it picks are "unknown".
- Also, they supported many coins in the past which I liked, nowadays they support only a few.
Site seems to be less maintained nowadays, and rather seems fogey to me than old. There are many other casinos you can choose
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Activity: 2912
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Leading Crypto Sports Betting & Casino Platform
i think this is another risk that we could face when we are playing gambling because not all people will have this experience and i think the OP will thinking twice before he wants to playing gambling in that site or in another sites. beside that, i hope that the OP can learn from the mistake, maybe when this is happen, the site is having maintain so whatever members doing, it will not record in their database. i hope the OP have sending email for clarifying this to the site and i hope this problem can solve as soon as possible.
What honestly the error you receive you should do screenshot or video as a proof that you receive the error..
If you dont have a strong proof because sometimes in their system they can not read some issue. so better to make a screenshot when the error happens.. so that they can help you if you are just giving the history of your bet i think its useless
If you dont have a strong proof because sometimes in their system they can not read some issue. so better to make a screenshot when the error happens.. so that they can help you if you are just giving the history of your bet i think its useless
It is true. We can't argue that there was an error but without any proof. This site is quite old, and many people trusted them, but the only thing is they are quite slow in replying queries, but I don't think they will spoil their reputation for such a small amount. Since there is a max button and by mistake, you might have pressed.
There isn't a max bet button on the mobile version I was playing!!!
What honestly the error you receive you should do screenshot or video as a proof that you receive the error..
If you dont have a strong proof because sometimes in their system they can not read some issue. so better to make a screenshot when the error happens.. so that they can help you if you are just giving the history of your bet i think its useless
If you dont have a strong proof because sometimes in their system they can not read some issue. so better to make a screenshot when the error happens.. so that they can help you if you are just giving the history of your bet i think its useless
It is true. We can't argue that there was an error but without any proof. This site is quite old, and many people trusted them, but the only thing is they are quite slow in replying queries, but I don't think they will spoil their reputation for such a small amount. Since there is a max button and by mistake, you might have pressed.
What's even crazier is there is not a max bet button I just noticed when going into the game again .
Yes, there is:
What's even crazier is there is not a max bet button I just noticed when going into the game again .
Well I surely would have taken a photo had I known what was happening. Once the error 2000 200 popped up, I pressed ok and it didn't allow me click anything else so I closed out the game. I came back into I and I had 340 less credits.
This was sent to me from fortune jack
2. Another option is that you have wagered the max bet (by mistake or not), since your previous bets were for 4 credits each (please check the attached screenshot).
"Wagered the max bet" means the following:
When players are playing casino or slotgames, they are "wagering" a certain amount of credits (money) on each spin.
Given the fact there are maximum (and minimum) limits, when a player bets, risks, or places the highest possible amount of credits; combined with the maximum amount of win lines can be known as "wagering the max bet".
In most slot games, there is a button where players can easily do this action instead of clicking through all the credit denominations as well as the number of pay lines (in case of non-fixed line games).
If I bet max bet I would be betting 400
This was sent to me from fortune jack
2. Another option is that you have wagered the max bet (by mistake or not), since your previous bets were for 4 credits each (please check the attached screenshot).
"Wagered the max bet" means the following:
When players are playing casino or slotgames, they are "wagering" a certain amount of credits (money) on each spin.
Given the fact there are maximum (and minimum) limits, when a player bets, risks, or places the highest possible amount of credits; combined with the maximum amount of win lines can be known as "wagering the max bet".
In most slot games, there is a button where players can easily do this action instead of clicking through all the credit denominations as well as the number of pay lines (in case of non-fixed line games).
If I bet max bet I would be betting 400
What honestly the error you receive you should do screenshot or video as a proof that you receive the error..
If you dont have a strong proof because sometimes in their system they can not read some issue. so better to make a screenshot when the error happens.. so that they can help you if you are just giving the history of your bet i think its useless
If you dont have a strong proof because sometimes in their system they can not read some issue. so better to make a screenshot when the error happens.. so that they can help you if you are just giving the history of your bet i think its useless
Who is the software provider for the game Panda?
I suggest to contact them, as they typically have a description of how the game technically work.
I suggest to contact them, as they typically have a description of how the game technically work.
Once I made the complaint that the bet wasn't included they sent me another photo with it included . Again this was after the original that they sent me and I said it wasn't even on the list ...
Yesterday I made a deposit at fortune jack and got a deposit bonus which I had to play at one of two games. I chose panda run and was winning when I received an error message 2000 200 and the game closed out. So I went back into the game and I only has 2 mbtc. Prior to this I had 342. I immediately contacted support and made them aware. I then got an email today telling me I made a max bet and it wasn't an error on their side. I asked repeatedly what the error code I got was and no one would answer me. They told me I made a max bet on "accident". Funny how max bet happens to be 340 and right when I went over that amount I get an error message and then those credits disappear.
In the email I received from fortune jack telling me it was my fault not theirs they sent me a run down of my bets .... Notice there isn't any bet for the 340 credits ... What the hell is going on here.
http://m.imgur.com/tV7DeHh?r
Do you see in your bet history that 340 worth max bet? If you don't have it, and as i see they didn't provide you bet ID, maybe it is bug? In the email I received from fortune jack telling me it was my fault not theirs they sent me a run down of my bets .... Notice there isn't any bet for the 340 credits ... What the hell is going on here.
http://m.imgur.com/tV7DeHh?r
Send them email again. They should investigate it.
EDIT* i contacted support about this, they will respond here.
Hello,
That is the default option of the game, however, when you start the game you are entering the amount.
Your balance was 0.34276019 BTC. 34 was selected as the amount you wanted to bet per line. Consequently, when you pressed Max Bet it deducted from the account 10x34 which is 340.
If any questions arise, please do not hesitate to reach us back.
Good Luck Playing Further at FortuneJack
Regards,
FortuneJack Team
I was betting 40 lines look back at the history I posted above. I repeatedly bet the same thing the entire time I was playing the game. I bet .004 every bet ... If I were to accidently press max bet as stated above it would have been 40 lines x 10mbtc which wouldnt have gone through cuz I did not have 400 mbtc.
That is the default option of the game, however, when you start the game you are entering the amount.
Your balance was 0.34276019 BTC. 34 was selected as the amount you wanted to bet per line. Consequently, when you pressed Max Bet it deducted from the account 10x34 which is 340.
If any questions arise, please do not hesitate to reach us back.
Good Luck Playing Further at FortuneJack
Regards,
FortuneJack Team
I was betting 40 lines look back at the history I posted above. I repeatedly bet the same thing the entire time I was playing the game. I bet .004 every bet ... If I were to accidently press max bet as stated above it would have been 40 lines x 10mbtc which wouldnt have gone through cuz I did not have 400 mbtc.
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Yesterday I made a deposit at fortune jack and got a deposit bonus which I had to play at one of two games. I chose panda run and was winning when I received an error message 2000 200 and the game closed out. So I went back into the game and I only has 2 mbtc. Prior to this I had 342. I immediately contacted support and made them aware. I then got an email today telling me I made a max bet and it wasn't an error on their side. I asked repeatedly what the error code I got was and no one would answer me. They told me I made a max bet on "accident". Funny how max bet happens to be 340 and right when I went over that amount I get an error message and then those credits disappear.
In the email I received from fortune jack telling me it was my fault not theirs they sent me a run down of my bets .... Notice there isn't any bet for the 340 credits ... What the hell is going on here.
In the email I received from fortune jack telling me it was my fault not theirs they sent me a run down of my bets .... Notice there isn't any bet for the 340 credits ... What the hell is going on here.
I'm not seeing it anywhere. Sounds like bullshit to me. Why is it that every single bitcoin gambling website always eventually has a scam accusation against them? This time it's for a mere pittance too. Wtf.
Fortune Jack is a major casino and there's obviously no reason or chance that they would scam someone for such a tiny amount when they could run off with hundreds of Bitcoin if they wanted to. There could be any number of explanations for this - maybe there was a bug with Fortune Jack or on your side which caused the problem, in which case they should be able to see the exact bet and resolve the problem. You could well have just made a mistake though.
FORTUNE JACK is not good in last month time
Yesterday I made a deposit at fortune jack and got a deposit bonus which I had to play at one of two games. I chose panda run and was winning when I received an error message 2000 200 and the game closed out. So I went back into the game and I only has 2 mbtc. Prior to this I had 342. I immediately contacted support and made them aware. I then got an email today telling me I made a max bet and it wasn't an error on their side. I asked repeatedly what the error code I got was and no one would answer me. They told me I made a max bet on "accident". Funny how max bet happens to be 340 and right when I went over that amount I get an error message and then those credits disappear.
In the email I received from fortune jack telling me it was my fault not theirs they sent me a run down of my bets .... Notice there isn't any bet for the 340 credits ... What the hell is going on here.
In the email I received from fortune jack telling me it was my fault not theirs they sent me a run down of my bets .... Notice there isn't any bet for the 340 credits ... What the hell is going on here.
I'm not seeing it anywhere. Sounds like bullshit to me. Why is it that every single bitcoin gambling website always eventually has a scam accusation against them? This time it's for a mere pittance too. Wtf.
This is from the direct email they sent me about be issue ... If I pressed max bet ... It would be 400 credits ... Not 340?
I think not. Your max bet would be 342.76 (the 'Real money closing balance' of the last listed game). Bets are usually topped by your balance (only in case your balance is higher it would be those 400)
This is from the direct email they sent me about be issue ... If I pressed max bet ... It would be 400 credits ... Not 340?
Fortune jack is trusted and long time running casino. I doubt they would risk their reputation just to steal 340 mBTC.
Here's how to show a picture with img tag (use the second icon above the smilies)
but one thing you are correct. According to this list you should have balance 342.76 mBTC. There is missing the last (accidental) 340 bet.
Ask them for details of this last bet.
Here's how to show a picture with img tag (use the second icon above the smilies)
but one thing you are correct. According to this list you should have balance 342.76 mBTC. There is missing the last (accidental) 340 bet.
Ask them for details of this last bet.
What I don't understand is how they say I placed max bet when max bet is 400 credits not 340?
I did speak via email and live chat. They keep contradicting their statements. I hate to do this post even but I have no other choice.
I don't know how to post the picture :-(
If someone can help me here I do not know what to do I can't believe this is happening.
If someone can help me here I do not know what to do I can't believe this is happening.
This sounds strange what happened there. Are you playing for cell phone maybe it got touched by accidentally I played so many times there but never had this kind of issue with me. Don't be in hurry let give some time to the manager to come and brief you about this.
https://bitcointalksearch.org/topic/fortunejackcom-deposit-777-play-with-1777-mbtc-live-casino-slots-betting-774929
That is official thread of fortunejack so you can post this issue into this thread.
I don't know how to post the picture :-(
If someone can help me here I do not know what to do I can't believe this is happening.
If someone can help me here I do not know what to do I can't believe this is happening.
Yesterday I made a deposit at fortune jack and got a deposit bonus which I had to play at one of two games. I chose panda run and was winning when I received an error message 2000 200 and the game closed out. So I went back into the game and I only has 2 mbtc. Prior to this I had 342. I immediately contacted support and made them aware. I then got an email today telling me I made a max bet and it wasn't an error on their side. I asked repeatedly what the error code I got was and no one would answer me. They told me I made a max bet on "accident". Funny how max bet happens to be 340 and right when I went over that amount I get an error message and then those credits disappear.
In the email I received from fortune jack telling me it was my fault not theirs they sent me a run down of my bets .... Notice there isn't any bet for the 340 credits ... What the hell is going on here.
http://m.imgur.com/tV7DeHh?r
In the email I received from fortune jack telling me it was my fault not theirs they sent me a run down of my bets .... Notice there isn't any bet for the 340 credits ... What the hell is going on here.
http://m.imgur.com/tV7DeHh?r
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