OP, what did support say to you? Did they say that they require your account to be verified, or was it something else that triggered this suspension on your account? Please provide as much info as possible.
i have email, phone and 2fa verified on there, i am uncomfortable giving sketchy websites like this one any kind of identifying information.. i was able to withdraw just fine a month ago, so why do they want that information now?
they seem clueless and incompetent, i dont know if i am willing to give them any kind of ID stuff.. is anyone else able to withdraw from this dump without their ID in?
Exactly. And that's something that I absolutely hate about certain exchanges, they don't give out any warnings that you need to get verified when you sign up, everything is going well, you deposit a big amount and all of a sudden you can't withdraw anything.
At least give out a warning at the start, and don't let people deposit unless they are verified.
heres some of there responses:
"You recommend that you change the browser login website to try it, and suggest that you do not click to get the verification code frequently, you can check whether your mobile phone set a short message interception limit"
"Sorry, no, you need to click on your money in your account to add your address.It is suggested that you check the spam of your mailbox has been received, GA is your own binding, if you forget to provide the UID and your account binding mailbox and cell phone number, and handheld certificate photos for you to remove GA, you can be re bound to withdraw money in the back."
they dont even make sense, i know theres a language barrier, but it seems like theyre telling me to check to make sure my email is not going to spam?? i am putting all the codes in from my phone/email, i even sent htem pictures of the error as well as all the codes typed into the withdrawal thing, to me it seems like they dont know what the f they are talking about at all
i am getting mixed messages from these clowns, some seem to act like i need to be verified, and others act like i dont, its impossible to get a definitive answer from these people.. has anyone here withdrawn from huobi pro recently without being verified?