Topic: EgoPay.com - Official Support Thread (Read 6436 times)

I lost about 3.7K in this SCAM Egopay PP

Thanks for your share

I guess not really as they are not communicating with their customers. They are not even able to publish at least some status updates. Myself I would consider Egopay a scam and if they are trying to investigate this issue then this is a very poor, slowly and unprofessional support.

Although they had shut down their site once but now active again. Their merchants list has not been updated to reflect this suspension and it seems meaningless though. Are they still trying to do something to solve this issue?

Right. It can happen to anybody to be hacked but you come with an announcement about that. It is not a shame to say the truth. You earn your customer's respect in this way.
Egopay preferred to cover the shit until Jan 10 until many exchangers complained about their frozen funds and about "no answer attitude".

Until now, they did not reply to any ticket and most likely, they won't.

Yep it looks very bad. They blocked thousands of dollars of many clients and two exchanges - BTC-e and Bitmarket:

http://www.coindesk.com/bitcoin-exchange-egopay-freeze-client-funds/

Seems to be no progress so far... The problem is Egopay had left the issue from late December to recently. They should had suspended the service immediately with the announcement. 

Egopay was hacked and then they blocked all the accounts. The money are missing. Millions of USD.

The exchangers do not have access to the funds. They lost a lot of money(including the bitcoin exchangers).

 Egopay is DEAD

I always met problems when I deposits on LakeBTC, their explanation is something wrong in Egopay not Lakebtc. I thought it's just their prevarication until for now. wish you fix it quickly, regards

Hello everybody,

at the moment EgoPay service is facing some issues. We are investigating the problem. EgoPay Team will inform everybody as soon as  issues will be solved.

This morning we received several transaction notifications from EgoPay via merchant API. These notifications were posted from the usual IP adress of Egopay (95.211.120.119) and were verified byt the SCI callback provided by EgoPay. However, the funds from these transactions were not added to our wallet. The transactions have very similar IDs, for example ZYYYXL-CLB1B2-AB93GV and ZYYYXX-WHQJNB-E2HQ1S.

It looks that someone has hacked EgoPay servers and is sending fake transactions to merchants. We suspect this because (a) the notifications come from the IP address of EgoPay server and (b) the transactions were verified correctly by the callback to EgoPay server.

At the moment we have disabled EgoPay payments on our exchange. However, we need this matter resolved immediately because it potentially compromises all merchants who use EgoPay as a method of payment.

Hello Everybody,

SAY YES TO BITCOIN! SAY NO TO FEES!
The EgoPay team wants to remind you that the bonus at BitYes is still in effect.
We encourage you to trade at this platform, because exclusively for EgoPay users there are no fees for deposits, withdrawals or trading!
Deposit/withdraw fee via EgoPay is 0%. Trading fee is covered by BitYes.
Thus, if you are using EgoPay to fund and withdraw from your account, trading at BitYes is completely free of charge.

Also, the lottery is still running. Conditions are:
    Join in the drawing by depositing at least 500 USD to BitYes through EgoPay.
    When your cumulative trading volume exceeds 500 USD, you will get one chance to win.
    You will get another chance to win when your cumulative trading volume exceeds 5'000 USD, 50'000 USD, 500'000 USD, and 5'000'000 USD (maximum five chances total). The drawing will take place on December 31st - two winners will each receive 1 BTC and 300 USD.

All info can be found under this link: https://www.egopay.com/special/bityes

This is a very good suggestion. In general EgoPay is convenient payment system...

EgoPay and BitYes have prepared some impressive discounts for traders. There are no fees for those traders who deposit, trade and withdraw via EgoPay. Furthermore, two lucky people will win 1 BTC and 300 USD each.

1.  0% deposit and withdraw fee (for EgoPay only)
2.  0% trading fee only for EgoPay users.
3.  A chance to participate in a lottery, where two traders will win prizes initiated by EgoPay and BitYes.:

     a)  Join in the drawing by depositing at least 500 USD to BitYes through EgoPay.
     b)  When your cumulative trading volume exceeds 500 USD, you will get one chance to win.
     c)  You will get another chance to win when your cumulative trading volume exceeds 5'000 USD, 50'000 USD, 500'000 USD, and 5'000'000 USD (maximum five chances total). The drawing will take place on December 31st - two winners will each receive 1 BTC and 300 USD.

You can find more info about this bonus under this link: https://www.egopay.com/special/bityes

EgoPay wants to announce that Bitcurex has added EgoPay as its payment processor. This partnership expands EgoPay's Bitcoin Merchants list and widens customers’ trading possibilities in the growing Bitcoin market. It is important to note that EgoPay offers one of the most accessible fees in comparison with other payment processors at Bitcurex. The fee for this partnership will be 2% + 0.5 EUR/USD per transaction.
More information: https://blog.egopay.com/bitcurex-has-added-egopay-as-payment-processor/

Hi,

https://cryptonit.net is working with Egopay in both directions - depositing/withdrawing. Should you have any questions, feel free to ask.

Regards
Edward

Hello,
there was the problem before, but now Deposits from EgoPay to LakeBTC are working perfectly.

Hello,
the whole list of EgoPay cryptocurrency merchants are under this link: https://www.egopay.com/where-to-spend/bitcoin-trading
At the moment we have more than 20 exchangers that accept EgoPay

because one support does not answer questions

Cryptsy supports Egopay for international users.

why is it always unavailable that deposit to Lakebtc with Egopay?

I saw you can withdraw from BTC-e, but there is no egopay deposit on BTC-e.

wow, are you really egopay's official?

how many bitcoin exchanges which support deposits and withdrawal with egopay?

many man is looking for it, this post is not include altcoin exchange, do you have a full list?

It enables personal account holders to send, receive money, shop online, buy internet services, and fund their favorite Forex and cryptocurrency exchange accounts.
Business account holders are welcome to integrate EgoPay to collect payments, pay business partners or employees.

EgoPay focuses on each and every client, superb customer service and an easy-to-use environment. With more than 120 ways to deposit/withdraw users do not face any problems if they want to manage their money fast and at one of the lowest fees on the market.
Click here to register: https://www.egopay.com/sign-up

EgoPay fees
EgoPay Personal Account fees can be found under this link: https://www.egopay.com/personal/fees
EgoPay Business Account fees can be found under this link: https://www.egopay.com/business/merchant-fees
Sending fee: No fee
Account opening Fee: No fee
Exchanger Fee: No fee

Merchant directory
EgoPay serves a wide range of online services.
•   Forex Trading Platforms – 30+ (EgoPay is one of the primary payment methods for funding global Forex accounts) https://www.egopay.com/where-to-spend/forex
•   Cryptocurrency Trading Platforms – 40+ (EgoPay contracted 8 out of 10 biggest cryptocurrency trading platforms) https://www.egopay.com/where-to-spend/bitcoin-trading
•   Internet services* - 400+
•   Paid To Click Programs - 500+
•   Online Shopping - 100+
•   Marketing & Advertising Programs - 300+
*Internet services includes: Web hosting & Domains, Software, Network Security, Technical Services, Web Design, File Hosting, Marketplaces, VPN
https://www.egopay.com/where-to-spend

Deposit and withdraw methods
By using EgoPay the client can choose from 3 different deposit/withdraw methods: Via bank wire, via direct deposit and via verified exchangers.
Via bank wire
Bank wire is provided by Mayzus FS. It is important to note that fees are applied only by the bank. The deposit or withdraw might take up to 2-5 business days.
Via direct deposit
Direct deposit: Payza, OKPay, AstroPay.
Direct withdraw: Payza, OKPay.
Via exchangers
We work closely with over 120 exchangers, and we don't charge anything if your money is received from an exchanger.

At the moment it is possible to deposit to an EgoPay account via any of these:
Perfect Money, Pecunix, C-Gold, Payza, Paxum, SolidTrustPay, WebMoney, LiqPay, PayWeb, W1, Bank Wire, Privat 24, Western Union, MoneyGram, Neteller, HD-Money, Visa, MasterCard, PexPay, QIWI, RedPass, Skrill, Ripple, SensiPay, eCoin, Bitstamp, ePayments, EPESE, FasaPay and many more...
https://www.egopay.com/exchanger-list

Developers and API
EgoPay is simple to integrate, because all of the provided information is presented in an easy and understandable manner under this link: https://www.egopay.com/business/integration/overview . Our system is also supported by shopping carts such as PrestaShop, Xcart, Magento, Zen Cart, VirtueMart, Ubercart, OpenCart and Drupal Commerce.

Affiliate program
EgoPay offers you lifetime earnings from new referrals.
There is a 2 level affiliate program at EgoPay.
    Level 1
    For any active user you refer you will receive 10% of all his transactions fees’.
    Level 2
    You will receive 5% from every active user brought by your Level 1 referrals.
https://www.egopay.com/affiliate-program

Support
Support team works 5 a.m. - 1 p.m. GMT, Monday - Friday.
You can either open a ticket or talk on live chat to ask questions or solve your problems.
https://support.egopay.com/

EgoPay Blog
Any news that might be interesting to EgoPay users and merchants will be announced in our blog. We also post useful articles regarding online payment processors.
https://blog.egopay.com/

Social media
•   Youtube: https://www.youtube.com/channel/UCQjLCXrPEoGwEMUfXOWL8JA
•   Facebook: https://www.facebook.com/EgoPayCom
•   Linkedin: https://www.linkedin.com/company/egopay-com?trk=prof-following-company-logo
•   Twitter: https://twitter.com/EgoPay
•   Google +: https://google.com/+EgopayOfficial
•   Instagram: http://instagram.com/egopay.com_official
 
New features
•   New deposit method – Bank Wire
•   Verifications (not mandatory)
•   Multi-currency (feature in progress)
•   Multi-language (feature in progress)