Electrum 2.9.3.3 not connected and restored wallet not showing balance

seekoin

sr. member

Activity: 586

Merit: 317

Quote from: HCP on October 24, 2017, 08:22:50 PM

It is also possible that the firewall and internet rules of your workplace network are setup in such a way that Electrum is not able to work correctly due to ports being closed and/or certain domains being blocked etc.

Definitely, let's check:
- Go to console and get the server name you are trying to connect. For example: elec.luggs.co:443
- Resolve the IP address: ping elec.luggs.co (Windows) or host elec.luggs.co (Linux)
- elec.luggs.co has address 95.211.185.14
- Check if your PC connected to this server:
. netstat -an | findstr 95.211.185.14 (Windows)
. netstat -an | grep 95.211.185.14 (Linux)
- If you are connected, you should see something like:
tcp 0 0 192.168.x.y:zzzz 95.211.185.14:443 ESTABLISHED

Instead of ESTABLISHED, you may have SYN_SENT which mean your PC is trying to reach the server but failed probably because something is blocking your request: your firewall or any antivirus. Therefore, you need to permit this outgoing flow from your programs.

I am pretty sure you are using Windows and the Defender prevents Electrum to reach your server.

Regards

HCP

legendary

Activity: 2086

Merit: 4318

Quote from: woovid on October 24, 2017, 01:20:26 PM

I also installed the electrum wallet (same seed as home) in workplace computer but it will not connect (red dot bottom right).;

1. Why is electrum showing "Not connected" and how can I make it to work?

It is also possible that the firewall and internet rules of your workplace network are setup in such a way that Electrum is not able to work correctly due to ports being closed and/or certain domains being blocked etc.

Abdussamad

legendary

Activity: 3640

Merit: 1571

Quote from: woovid on October 24, 2017, 01:20:26 PM

Hello,

I have an electrum wallet at home and it works and shows transactions just fine.
I also installed the electrum wallet (same seed as home) in workplace computer but it will not connect (red dot bottom right).;

I have 3 questions:

1. Why is electrum showing "Not connected" and how can I make it to work?
2. Is the history showing blank page on a new wallet because it's not synced?
3. If I somehow fry a HD at my home PC without backing up the wallet, will my coins perish forever?

Thank you guys.

1. Switch to a different server: https://bitcoinelectrum.com/how-to-switch-to-a-different-electrum-server/
2. Yes. Also it'll show blank if you haven't done any transactions with the wallet.
3. You should write down the seed words (wallet > seed) and also create a soft copy backup of the wallet file via file menu > save copy. If you don't save either of those two things then your coins will be lost in the event of a hard drive problem.

woovid

newbie

Activity: 6

Merit: 0

Hello,

I have an electrum wallet at home and it works and shows transactions just fine.
I also installed the electrum wallet (same seed as home) in workplace computer but it will not connect (red dot bottom right).;

I have 3 questions:

1. Why is electrum showing "Not connected" and how can I make it to work?
2. Is the history showing blank page on a new wallet because it's not synced?
3. If I somehow fry a HD at my home PC without backing up the wallet, will my coins perish forever?

Thank you guys.

Topic: Electrum 2.9.3.3 not connected and restored wallet not showing balance (Read 386 times)