I made a swap a week ago and still have no funds. I wrote on Telegram. I was immediately banned. I ticked on discord. To this day there is no answer. Warning: they are fucking scammers
I joined their group on Telegram and Discord, and there is no one to answer from the support; as mentioned by @Pandu Geddon, their social media sites are not active, and they have not published any new updates so far. This indicates a red flag about this platform; you can send them a message via their official mail:
[email protected]; I hope you will find a response from them and help you, although I see that the platform team raised the money and ran away.
What also caught my attention is that they have an excellent rating on
Tustpilot at a rate of five stars, but the strange thing is that the last review was from 2021; this primarily indicates that the project team has bought these ratings and reviews to deceive the largest number of people, your loss saddens me, and I hope that you will be patient once again in choosing the exchange on which you will deposit your money or make any swap because the market is crowded with scammers.