Hello everyone, I rarely post on internet but I have to do it today because Energi (NRG) saved my life.
A hacker got access to my private key, honestly, I still don't know how he got his hands on it because I'm a very careful person.
I have my Energi masternodes (NRG) hosted on Allnodes, a site I consult almost every day to look at the stats of my masternodes (rewards, total earnings, current price).
One day, I see that my masternodes are not there anymore, I check my wallet, nothing left on it. Panicked, I contact an admin on telegram who tells me that he can't do anything and that I have to contact the support by email (
[email protected]). I contact the support, which answered pretty quickly asking for more details and information, which I immediately sent them. The story is longer than that but as you can see, my English is bad, and it is a long procedure to explain, I let you read the whole recovery procedure written by Energi here :
https://medium.com/energi/ebi-recovery-reduces-cybercrime-by-70-5fccc31dd5b.
To end my story, I got my coins back after few long stressful weeks!