Topic: ETH not received from poloniex (Read 3985 times)

I'm having the same issue with Poloniex. I'm thinking to switch permanently from this exchange.

it happened to me an hour ago, nothing yet on blockchain and no response from support either.

I just made a etheruem withdrawal..it is showing as complete but the transaction id is showing invalid..anyone having same issue??

You should pay more attention to the warning before the deposit. Poloniex recommends ETH deposit at least 1 ETH. I also do not know the reason what makes them suggest like that but as their member we can only follow the existing rules.That means maybe in the withdrawal prosess we also experienced the same thing. I never withdraw or deposit ETH to and from poloniex. Iam always convert them to another coins for withdraw it.

I've read a lot of issues concerning Ethereum for the past few months in Poloniex most especially withdrawing this coin. And it does take some time for the transaction, the best thing you could do is spam tickets for their support to answer your queries.

Still no response from Poloniex support.. does anyone know what average waiting times are currently? I read on several threads that they are way behind in handling support tickets.

I now created 3 support tickets. Hopefully they will respond soon. 30ETH is a considerable amount.... anything else I can do?

I'm having the exact same issue now.

0.85 ether deposit 72 hours ago, shows ID but no history on Poloniex and no balance credited. I tried emailing them, tweeting them, and creating a service ticket, all once a day and no response.

Starting to lose faith in Polo.

What's their email again?

Yeah, yesterday and they just send me an automated message, the same that this guy has gotten.

Did you open a support ticket?

Oh My God, Just now I was thinking to get some ether through poloniex for the sun contract ICO. Luckily I came across this thread. I cannot wait for weeks to get the ether. Because the ICO will start after four days. I have to get it before that. So I have to change the decision. Can any one of you suggest which is the good exchange for ether at the moment. I mean which exchange pays ether instead without any delays to the wallet.

Same problem here, its been more than 2 days and I still haven't gotten my coins. Polo says its completed but the transaction ID cannot be found on the explorer...

I already received my Ethereums.

The past 24-36 hours have been anything but fun for Ethereum users. The network suffers from a major transaction backlog. This congestion is partially caused by yesterday’s Status ICO, although it is unclear if other factors are at play as well. Unfortunately, two exchanges have been forced to disable Ethereum wallets as a result. This is a big problem for Ethereum, as it shows the immaturity of this technology.

It is never a good sign when cryptocurrency exchanges need to disable Ethereum wallets. This means users can’t deposit or withdraw ETH right now. The issue affects both Bittrex and Liqui, albeit other exchanges may follow. Network congestion is something we often see in the world of Bitcoin. For Ethereum it has never been a big problem. Then again, the network has never been put under the same amount of stress as Bitcoin’s either.

Things have started to somewhat unravel for Ethereum as of late. The network is slowing down to the influx of ICOs. Moreover, it now appears the GDAX exchange had to halt ETH trading for quite some time. Interestingly enough, the platform also saw an ETH price flash crash last night. It is evident the market is making its voice be heard. The bigger question is how things will play out for Ethereum moving forward.

Ethereum holders are getting quite antsy right now, for obvious reasons. The network is suffering from issues for quite some time now. The recent multi-million dollar ICOs are causing major transaction issues. It will take several days, if not weeks until the network goes back to normal. Even yesterday’s Civic ICO was problematic to get into due to the Ethereum network slowing down several times. It is evident something will need to change in this regard.

To make matters even worse, the GDAX exchange had issues with Ethereum as well. Multiple exchanges froze ETH trading yesterday afternoon. GDAX joined that list last night, as the ETH-USD market show some unusual developments. More specifically, some trader successfully flash crashed the price to double digits. That is rather unusual, to say the least. It was not a graphical glitch on the charts either, as some people buy orders were effectively filled.

My eth transaction shows complete along with tx id on poloniex , but cant see anything from past 24 hours on the blockchain.

Support reply :

I am sorry to inform the ETH network is under heavy stress at the moment and some withdrawals are not being broadcast correctly.

Rest assured we will rebroadcast your withdrawal as soon as possible, thank you for your patience and I am sorry for the inconvenience.

Best regards,

Adebajo
Poloniex Support


no reply since then . i can see lots of people having this problem.
 can anyone clarify if they have got their coins?

My eth transaction shows complete along with tx id on poloniex , but cant see anything from past 24 hours on the blockchain.

Support reply :

I am sorry to inform the ETH network is under heavy stress at the moment and some withdrawals are not being broadcast correctly.

Rest assured we will rebroadcast your withdrawal as soon as possible, thank you for your patience and I am sorry for the inconvenience.

Best regards,

Adebajo
Poloniex Support


no reply since then . i can see lots of people having this problem.
 can anyone clarify if they have got their coins?

You should pay more attention to the warning before the deposit. Poloniex recommends ETH deposit at least 1 ETH. I also do not know the reason what makes them suggest like that but as their member we can only follow the existing rules.That means maybe in the withdrawal prosess we also experienced the same thing. I never withdraw or deposit ETH to and from poloniex. Iam always convert them to another coins for withdraw it.