https://imgur.com/a/Zb60w
Moreover, They Blocked the client if he tried to contact them many time and you can find that on thiere website.
Why can’t I use the chat?
If you are not able to write anything in the chat, this could be due to one of the following reasons:
- you are not a registered user or have not logged in;
- you have not replenished your account;
- you were banned by the administration.
Scammers Profile Link::
https://bitcointalksearch.org/user/exmo-409494
Evidence:
Another one have the same problem
https://bitcointalksearch.org/topic/exmo-blocked-my-withdraw-for-no-reason-resolved-2475437