What happened: I opened yesterday EXMO account, and I deposited 500€ from ADV Cash. I didn't like it the System and the Fees and when I try to Withdraw back to ADV Cash, I complete all the form and authorize via e-mail, I see the Withdraw refunded. I try again with Perfect Money (Thinking was not working ADV Cash) and the same.
Tonight my aunt had a heart attack and she was living in Arkansas (USA), me i'm from Spain. Tomorrow Night Friday 12 and Saturday 13 will be the funeral. I only have this money for travel at this time and I can't dispose it for take the flight tickets. I'm very disappointed how EXMO can take the liberty of block the money of the people by they own.
I talked today via Chat with Support, this is my second time, after waited maybe 3h more less I finally get anyone for help me. This is the conversation:
https://image.ibb.co/nesagm/Captura.png I can only see here any support can't do nothing. Only take note and the admin authorize. What kind of service is that? EXMO need effectivity, and be resolutive FAST. No have everyday more than +100 people on Queue for talk with Support for problems. This is a bad signal.
After that I can see I can't go to say good bye to my Aunt this week.
Scammers Profile Link: https://bitcointalksearch.org/user/exmo-409494Reference Link: https://exmo.com/enAmount Scammed: $571,22
Payment Method: ADV Cash
Proof of Payment: https://image.ibb.co/g4ObnR/Withdraw.pngI need help please, thanks.