What do you mean exactly with "
they don't like screenshot of initial payment"? Haven't you sent the Transaction ID to them?
Would be better if you explain it further. Since your conversation was in RU
(in the screenshot provided), other members including me won't be able to understand it.
Try posting in their
ANN Thread as well, their account here is active there.
Of course I gave them transaction id. I'll try to post there, thank you.
If they are banned in Russia, I don't think your documents submitted which highlights Russia as your country will do any better.I mean you are already breaking their/your government's terms by trading there. Even if the amount was 200 bitcoins, I don't think you could do anything about it since you're on the faulty end.
That;s just my assumption though.
Since you knew that the site is banned in russia then why use it in the very first place and you're from russia if I understand your post correctly. And they should never let him/her use the exchange as well.
Try to approach them here, their ann thread was posted above and try your luck if you can resolve that issue.
If they are banned in Russia, I don't think your documents submitted which highlights Russia as your country will do any better.I mean you are already breaking their/your government's terms by trading there. Even if the amount was 200 bitcoins, I don't think you could do anything about it since you're on the faulty end.
That;s just my assumption though.
Bans in russia have no logic at all, they banned half of internet just to catch one messenger(amazon, google, digital ocean, playstation, ea games and lot's more services). We are now using vpns just because internet without it is completely falty. I am not breaking laws by accessing that is banned here (for now).
Maybe this is politic hate, because exmo, as far as I know, is Ukrainian exchange, that is why they can make me difficulties without reason.
I use them because they have russian support.