Author

Topic: EXODUS + N.Exchange = SCAM | STAY AWAY (Read 597 times)

newbie
Activity: 6
Merit: 0
April 09, 2024, 02:58:07 AM
#34
AHOYBRAUSE, All claims that become hostages of not reading the rules and conditions of this exchange office.
I think a sane person, before sending an amount, no matter 1k$ or 65k$, should check the AML request from the exchanger and verify his funds.
We had a request where a person was stuck with $1,200)
This is not an exchanger that imposes verification because of the amount, but specific rules that either did not read or did not know about the high-risk cryptocurrency
newbie
Activity: 6
Merit: 0
April 09, 2024, 02:31:52 AM
#33
Lucius, or I can sell this information if you have enough money =D
And you can already make it publicly available to users.
This is not associated with 1 exchange office, but is suitable for exchanges and all exchangers with AML|CTF tags.
newbie
Activity: 6
Merit: 0
April 09, 2024, 12:55:45 AM
#32
Lucius, So do you need proof of my competence or a free story about how to act!?
Naturally, I will not reveal all the tricks and methods to the masses, this is my bread, but about reviews and so on, I can post threads if the policy of this forum does not prohibit it or give screenshots from forums with reviews, where the subject of my work can be reasonably seen



Lucius, or I can sell this information if you have enough money =D
And you can already make it publicly available to users.
This is not associated with 1 exchange office, but is suitable for exchanges and all exchangers with AML|CTF tags.




AHOYBRAUSE, All claims that become hostages of not reading the rules and conditions of this exchange office.
I think a sane person, before sending an amount, no matter 1k$ or 65k$, should check the AML request from the exchanger and verify his funds.
We had a request where a person was stuck with $1,200)
This is not an exchanger that imposes verification because of the amount, but specific rules that either did not read or did not know about the high-risk cryptocurrency
hero member
Activity: 770
Merit: 828
Leading Crypto Sports Betting & Casino Platform
April 08, 2024, 03:51:55 AM
#31
This really doesn't look good and I will keep that as a warning.
I have used their exchange service several times for small amounts, until I found some better instant exchanges with lower fees.

While it always worked well and without any problem I would have never gotten the idea to trust site site/app with very big transactions like 4 or even 5 digit $ amounts. It is just too much risk if they can always blame someone else for occurring problems.

Since there is another thread with basically the same problem this really doesn't look good right now.
copper member
Activity: 2170
Merit: 1822
Top Crypto Casino
April 07, 2024, 04:55:07 PM
#30
We have methods and evidence of our practical work. I also previously wrote about threads on large shadow forums
I don't believe in fairy tales, show us how you recover stolen funds, or this is all just lies. Do not think we are some naive newbies here. Most of the members in this forum have experience and know a lot of scam tricks, and unfortunately for you, yours is just one of them.
newbie
Activity: 6
Merit: 0
April 07, 2024, 06:46:14 AM
#29
We have methods and evidence of our practical work. I also previously wrote about threads on large shadow forums
copper member
Activity: 2170
Merit: 1822
Top Crypto Casino
April 06, 2024, 06:48:19 PM
#28
Hello, could we contact you via Telegram or Jabber? I will help solve your problem, I have topics and reputation on forums such as darkmoney, exploit, rutor, zelenka. In 2 weeks we got 3 people their money. We will help you too.
How do you plan to do that?

Trying to pull off a Bitcoin/crypto recovery scam?



Hello, friends!
I have the same problem with Exodus & n.exchange
1 BTC was stolen (((
topic here:
https://bitcointalk.org/index.php?topic=5491893.new#new
You made a pretty good and detailed scam report. No you will have to move it to this board (The scam accusations board). To move it here, click on move topic at the bottom left of the Thread you opened.
newbie
Activity: 5
Merit: 0
April 06, 2024, 05:52:19 PM
#27
Hello, friends!
I have the same problem with Exodus & n.exchange
1 BTC was stolen (((
topic here:
https://bitcointalk.org/index.php?topic=5491893.new#new
newbie
Activity: 6
Merit: 0
April 06, 2024, 10:18:18 AM
#26
Hello, could we contact you via Telegram or Jabber? I will help solve your problem, I have topics and reputation on forums such as darkmoney, exploit, rutor, zelenka. In 2 weeks we got 3 people their money. We will help you too.
If necessary, I will give you links to all forums and my topics
telegram: @isunday_online
Post tagged Bitcoin forum, n.exchange
I'm new to this forum and therefore can't PM you.
full member
Activity: 482
Merit: 117
January 29, 2024, 12:41:06 PM
#25
Hello to all,

I have found myself in the same situation just now, as a lot of you. I did swap from BTC to usdt 5k$ 2 weeks ago and it is in “pending” still. After conversation with exodus a week ago they told me N.Exchange is their third party provider for that, so I contacted their support. After a week of waiting they replied that I must follow kyc procedure and prove source of funds in order to release this transaction.

I just responded that they blocked my transaction without any info 2 weeks ago and that this is unacceptable, and that I want my BTC back to my exodus wallet.

Now reading the comments I am aware that probably they will not give me my BTC back just like that.

Should I follow whole kyc and source of funds procedure? I am not comfortable giving my full identity and source of incomes to some shady company…

I am open to any suggestions and I am angry on myself for not reading terms about 3rd party provider, but I was doing swapa for last 3 years without issues and I thought the whole time Exodus is doing this part by themselves.


I'm sorry for the late reply
Given the reputation of the Exodus, I would certainly advise you to find a nominee so as not to disclose yourself to such an unscrupulous company.

And btw, after that incident, I changed my approach in general.
Now I either use DEX or centralized exchanges, but only under the nominal personality.
To "rent" a nominee I can advise AlexPCS https://bitcointalksearch.org/topic/anonymous-crypto-loadable-bitcoin-debit-card-no-kyc-private-card-services-5244746 he is trusted  Kiss
Sharing your personal data with a centralized exchange will bring you one day a big problem in the ass, it is always just a question of time.


hero member
Activity: 2786
Merit: 902
yesssir! 🫡
July 12, 2023, 09:38:53 AM
#24
I am open to any suggestions and I am angry on myself for not reading terms about 3rd party provider, but I was doing swapa for last 3 years without issues and I thought the whole time Exodus is doing this part by themselves.

Tbf, the whole process isn't as lay-out as it's supposed to be. At the very least aggregators should let people know which particular 3rd party exchange their users are interacting with.

The moment we use these 3rd party exchanges, we are also aggreeing with their terms of service and that would mean, you don't know who exactly you're aggreeing with the moment you swap on exodus because they don't tell you 🥴

***UPDATE***

I have completed kyc because they did not give me other option and they returned my funds.
Anyway, I am not happy about this since I gave my identity to the little known exchange and which I will never use and that was against my wish.

I suggest following the same path as OP. See the post above yours - #22
newbie
Activity: 1
Merit: 0
July 10, 2023, 03:05:22 AM
#23
Hello to all,

I have found myself in the same situation just now, as a lot of you. I did swap from BTC to usdt 5k$ 2 weeks ago and it is in “pending” still. After conversation with exodus a week ago they told me N.Exchange is their third party provider for that, so I contacted their support. After a week of waiting they replied that I must follow kyc procedure and prove source of funds in order to release this transaction.

I just responded that they blocked my transaction without any info 2 weeks ago and that this is unacceptable, and that I want my BTC back to my exodus wallet.

Now reading the comments I am aware that probably they will not give me my BTC back just like that.

Should I follow whole kyc and source of funds procedure? I am not comfortable giving my full identity and source of incomes to some shady company…

I am open to any suggestions and I am angry on myself for not reading terms about 3rd party provider, but I was doing swapa for last 3 years without issues and I thought the whole time Exodus is doing this part by themselves.

***UPDATE***

I have completed kyc because they did not give me other option and they returned my funds.
Anyway, I am not happy about this since I gave my identity to the little known exchange and which I will never use and that was against my wish.
full member
Activity: 482
Merit: 117
April 25, 2023, 11:41:33 AM
#22
I don't know how much you care about your personal security, but if I were you, I would create all new documents you used for KYC, and request deletion from their database.

This is a great idea, I have ordered yesterday my new id document reporting my current one as lost. THANKS Lucius

As a supporting documentation they wanted me to show bitcoin purchase contracts with personal details and IDs of counter parties, can you imagine?
Big THANKS goes to Alex from PCS who provided me the nominees who acted as my counter parties.
I am surprised this actually worked, but did you work previously with Alex PCS and who gave you idea to try this?

Sure, I have purchased a binance account with a card under his nominee a while ago. When Binance asked for re-verification he solved that quickly and efficiently.
That made me think he might be helpful in rescuing my bitcoins and I was right.

Thanks again to every one who helped me - KEEP CALM and USE DEX
hero member
Activity: 518
Merit: 547
April 20, 2023, 08:49:30 PM
#21
Thank you everyone who supported me here and in private.
Finally after 51 (fifty one!!!) days I got my 2.7 btc back.
Oh Hell, Congratulations to you!

Wait a second. You first accused OP that its his own fault for not checking on exchanger that Exodus is using and that its not their responsibility (even though he explained that Exodus didn't allow him to see which exchanger will be actually used for the swap) and now you changed your tune and say that the way they are doing it is a complete scam.

I laughed at it. Exchanges and some casinos have some shady TOS (Now wallets too). Literally, you are not giving me any choices other than using this exchange, and you already said you are not liable for any shit they do with your users. At first, this guy decided to support the wallet company because they wrote they were not liable. Then realized how scammy this is. xD. So, he changed his mind.
legendary
Activity: 2212
Merit: 7064
April 20, 2023, 07:33:27 PM
#20
During the correspondence they said that transaction that had brought bitcoins to my wallet ( that took place 2 and 6 months ago) had 2% bad score. Nutz.
And at the end they released the funds and send it back to me thus admitting that their analytic tool was not correct.
This is crazy and obvious case of abuse from this exchange!
Many people probably didnt want to complain and spend time dealing with stuff like this, so they probably confiscated a bunch of coins.  Tongue

As a supporting documentation they wanted me to show bitcoin purchase contracts with personal details and IDs of counter parties, can you imagine?
Big THANKS goes to Alex from PCS who provided me the nominees who acted as my counter parties.
I am surprised this actually worked, but did you work previously with Alex PCS and who gave you idea to try this?

After the game is over I can confirm once again n.exchange (led by Belousov Oleg) in cooperation with  Exodus make it their business model - lock the funds in swaps and require unfulfillable AML/KYC conditions. Exodus being an old company cooperates with n.exchange do do this dirty job with their hands.
My suggestion is to stay away from Exodus and third party exchanges they are using.
Switch to decentralized exchanges like Bisq or P2P trading websites and apps like Peach Bitcoin.
legendary
Activity: 3234
Merit: 5637
Blackjack.fun-Free Raffle-Join&Win $50🎲
April 20, 2023, 10:34:19 AM
#19
I know that 51 days seemed like an eternity to you, but over the years I have read terrible stories here where people waited for months and even more than 1 year to get their funds back from various CEXs that implement some crazy measures in order to prevent money laundering and financing of some kind of terrorism.

I don't know how much you care about your personal security, but if I were you, I would create all new documents you used for KYC, and request deletion from their database.
full member
Activity: 482
Merit: 117
April 20, 2023, 10:16:35 AM
#18
Thank you everyone who supported me here and in private.
Finally after 51 (fifty one!!!) days I got my 2.7 btc back.

n.exchange/en/order/OD0IG9
n.exchange/en/order/O5KDMH

In blockchain:



During the correspondence they said that transaction that had brought bitcoins to my wallet ( that took place 2 and 6 months ago) had 2% bad score. Nutz.
And at the end they released the funds and send it back to me thus admitting that their analytic tool was not correct.

As a supporting documentation they wanted me to show bitcoin purchase contracts with personal details and IDs of counter parties, can you imagine?
Big THANKS goes to Alex from PCS who provided me the nominees who acted as my counter parties.
https://bitcointalksearch.org/topic/anonymous-crypto-loadable-bitcoin-debit-card-no-kyc-private-card-services-5244746   
For sure my real counterparts refused to cooperate and reveal themselves to the NExchange ( who the hell is N.Exchange Huh )

After the game is over I can confirm once again n.exchange (led by Belousov Oleg) in cooperation with  Exodus make it their business model - lock the funds in swaps and require unfulfillable AML/KYC conditions. Exodus being an old company cooperates with n.exchange do do this dirty job with their hands.


legendary
Activity: 1722
Merit: 5937
March 14, 2023, 04:46:07 AM
#17
I must admit that I have been using Exodus for years as a non custodial wallet and I have not met any problems. But how they offer swap functionality is a complete scam.
Wait a second. You first accused OP that its his own fault for not checking on exchanger that Exodus is using and that its not their responsibility (even though he explained that Exodus didn't allow him to see which exchanger will be actually used for the swap) and now you changed your tune and say that the way they are doing it is a complete scam.

At least I am glad that you (I guess) finally realized that the way Exodus is doing swap business is totally unacceptable. Having said that, I just don't understand how can someone use iot for anything else other than being a hot wallet (even though I wouldn't use them even for that) where you store not more than a couple of hundreds of dollars.
legendary
Activity: 1890
Merit: 1537
March 13, 2023, 02:44:11 PM
#16
heh, I would have NEVER initiated a swap if I were warned in a transparent and clear way that N.Exchange will be the "swapper"  Shocked
I am experienced enough to make a preliminary due diligence check of an exchange
Please see my screenshot above how Exodus warns about it.
I must admit that I have been using Exodus for years as a non custodial wallet and I have not met any problems. But how they offer swap functionality is a complete scam.
They did approved N.Exchange (that has a dirty reputation), they do not clearly say that N.Exchange is their swap partner (you know about it when the sawo is put in hold) and they do not provide any assistance when N.Exchange starts robbing you.
This is really what I do not see an explanation for, so how the Exodus wallet, which has this great popularity and reliability, accepts unreliable third parties to steal their customers as if they are supposed to choose the third-party provider carefully because this may make the wallet customers lose their confidence in it and lose their money and leave it and take the impression not good about it, even though they have a policy, terms, and disclaimers about third party providers that engage in their wallet but that does not preclude that they are also perpetrators of crime. They must be held accountable because they agreed to an untrustworthy swap service provider and opened the doors for it to steal their customers.
legendary
Activity: 1722
Merit: 5937
March 13, 2023, 09:43:37 AM
#15
I lost my trust in Exodus. I believe they had bad intention making a partnership with N.Exchange.
In the best case scenario they are guilty of negligence for having a scammy exchange as partner while in reality they probably very well knew what's going on. I wouldn't even be surprised if there are deeper connections between Exodus and N.Exchange as that would explain why are they using them for swap when there's so many alternative options. Another argument for that is that they don't even let you know that they are using them for swap, and that doesn't make any sense unless they somehow benefit from it.

Btw what's the situation, did you apply some pressure on Exodus via their social media accounts and channels, or is there any reply from N.Exchange?
full member
Activity: 482
Merit: 117
March 13, 2023, 09:23:57 AM
#14
Post in r/ExodusWallet (https://www.reddit.com/r/ExodusWallet/). Someone went thru the same thing and was able to get a refund, see: https://www.reddit.com/r/ExodusWallet/comments/xjzl4u/update_of_the_story_about_the_swap_in_the_exodus/
Good to see that someone who went through exactly the same thing managed to get their money out.

When you check this nexchange a little bit more, it's unbelievable that Exodus is using them. Even BestChange advised against using them, but for Exodus that's not a problem at all. It tells you all that you have to know about that shitty wallet and how much they care about their users.



Exactly.
This makes me think that this is a common business of Exodus and Nexchange of Oleg Belousov
There are so much Nexchange scam reports on public, how Exodus could add them for swaps? How they could complete their due diligence? Why Exodus has the same accusation 3 ears ago with a coinswitch? Why they refuse to help me now when the facts clearly say that I am being robbed by N.Exchange?
I lost my trust in Exodus. I believe they had bad intention making a partnership with N.Exchange.
full member
Activity: 482
Merit: 117
March 13, 2023, 09:15:16 AM
#13
I have been using Exodus wallet for years to receive and to send crypto.

Before to make a swap Exodus tells you that operation is going to be performed by some 3d party but they do not let you accept some 3d party terms and they do not name directly exchange which will perform the operation:

In fact, these swaps are made by http://n.exchange/
Have you done your research on this third-party provider before? The fault lies with you and not with EXODUS, as you did not read the Exodus Terms of Use (about the third-party API providers). I have been using the Exodus wallet for years, and it is a great, safe, and reliable wallet. But the biggest mistake is that you use an unknown exchange platform such as N.EXCHANGE, to make a swap for the huge amount of 2.7 BTC, and you did not recognize it and agreed to disclaim responsibility. It is worth noting that if you moved to Trustpilot you would find that most of the exodus users who used this exchange platform to make swaps suffered from the same problem as you, and they asked them for KYC procedures and others, and they were unable to return their funds. Unfortunately, this is a scam exchange, you must assign a lawyer and proceed with legal action against them.


Source: [1] https://www.exodus.com/legal/exodus-tos-20230223-v25.pdf

heh, I would have NEVER initiated a swap if I were warned in a transparent and clear way that N.Exchange will be the "swapper"  Shocked
I am experienced enough to make a preliminary due diligence check of an exchange
Please see my screenshot above how Exodus warns about it.
I must admit that I have been using Exodus for years as a non custodial wallet and I have not met any problems. But how they offer swap functionality is a complete scam.
They did approved N.Exchange (that has a dirty reputation), they do not clearly say that N.Exchange is their swap partner (you know about it when the sawo is put in hold) and they do not provide any assistance when N.Exchange starts robbing you.
legendary
Activity: 1722
Merit: 5937
March 10, 2023, 05:53:27 PM
#12
Post in r/ExodusWallet (https://www.reddit.com/r/ExodusWallet/). Someone went thru the same thing and was able to get a refund, see: https://www.reddit.com/r/ExodusWallet/comments/xjzl4u/update_of_the_story_about_the_swap_in_the_exodus/
Good to see that someone who went through exactly the same thing managed to get their money out.

When you check this nexchange a little bit more, it's unbelievable that Exodus is using them. Even BestChange advised against using them, but for Exodus that's not a problem at all. It tells you all that you have to know about that shitty wallet and how much they care about their users.

hero member
Activity: 2786
Merit: 902
yesssir! 🫡
March 10, 2023, 05:31:47 PM
#11
Post in r/ExodusWallet (https://www.reddit.com/r/ExodusWallet/). Someone went thru the same thing and was able to get a refund, see: https://www.reddit.com/r/ExodusWallet/comments/xjzl4u/update_of_the_story_about_the_swap_in_the_exodus/

If you get ignored, consider posting in more places as well. Exodus seem to care about their rep and could help put pressure on n.exchange. For instance, there's r/bitcoin and twitter. A bit unethical but you could also pay some crypto-focused twitter users with high following to retweet your post so it gains more views? tho I'm not sure how do you gauge those with a large chunk of fake following which should be looked into.
legendary
Activity: 1722
Merit: 5937
March 10, 2023, 04:51:17 PM
#10
Have you done your research on this third-party provider before? The fault lies with you and not with EXODUS, as you did not read the Exodus Terms of Use (about the third-party API providers). I have been using the Exodus wallet for years, and it is a great, safe, and reliable wallet. But the biggest mistake is that you use an unknown exchange platform such as N.EXCHANGE, to make a swap for the huge amount of 2.7 BTC, and you did not recognize it and agreed to disclaim responsibility.
But is it true what OP said, that Exodus didn't actually revealed the name of the exchange that they used for swap? Because if its true, how could he googled them to see that they are scammy exchange? I never used Exodus (and certainly never will) so I don't know how things are done there, but for example if you want to swap using Ledger Live, they clearly mention the exchanges that are available so you can make informed decision.


It is worth noting that if you moved to Trustpilot (https://www.trustpilot.com/review/n.exchange) you would find that most of the exodus users who used this exchange platform to make swaps suffered from the same problem as you, and they asked them for KYC procedures and others, and they were unable to return their funds. Unfortunately, this is a scam exchange, you must assign a lawyer and proceed with legal action against them.
If they are scam exchange and so many people complain about them, why is Exodus even using them? Can't they block it so users don't get screwed?
full member
Activity: 2324
Merit: 175
March 10, 2023, 04:38:05 PM
#9
I've been an Exodus for the longest that I can remember its one of my first noncustodial wallets and I'm satisfied with its service because of its continuous update but I have not used its internal exchange all this time, because there is a minimum coin to trade, but after seeing this and this happens two times already I don't think I will use their exchange anymore and I recommend others to do the same, we're talking with a big amount here and Exodus should help OP because they are partly to blame here.

I hope OP can get his refund and change their current exchange to one that is easy to deal with and have good support, unlike this current one.
hero member
Activity: 3024
Merit: 680
★Bitvest.io★ Play Plinko or Invest!
March 10, 2023, 03:06:02 PM
#8
I, also been using them for a long time but whenever I do swaps and exchange some assets there, I don't use any of their third party app because it doesn't really go well if they're just integrated to a wallet.

I think it's already out of Exodus' jurisdiction with your transaction as you're dealing and talking with a nexchange support staff. The problem is on them and basically the amount you've swapped with them probably triggered and caught you off guard even if you just want a refund.

On this case, it's hard to be prideful even if you don't want to comply with KYC but if it's your fund that's been held by any of these platforms, you can do nothing but to proceed and obey.

Just don't use them again.
legendary
Activity: 1890
Merit: 1537
March 10, 2023, 01:47:51 PM
#7
I have been using Exodus wallet for years to receive and to send crypto.

Before to make a swap Exodus tells you that operation is going to be performed by some 3d party but they do not let you accept some 3d party terms and they do not name directly exchange which will perform the operation:

In fact, these swaps are made by http://n.exchange/
Have you done your research on this third-party provider before? The fault lies with you and not with EXODUS, as you did not read the Exodus Terms of Use (about the third-party API providers). I have been using the Exodus wallet for years, and it is a great, safe, and reliable wallet. But the biggest mistake is that you use an unknown exchange platform such as N.EXCHANGE, to make a swap for the huge amount of 2.7 BTC, and you did not recognize it and agreed to disclaim responsibility. It is worth noting that if you moved to Trustpilot you would find that most of the exodus users who used this exchange platform to make swaps suffered from the same problem as you, and they asked them for KYC procedures and others, and they were unable to return their funds. Unfortunately, this is a scam exchange, you must assign a lawyer and proceed with legal action against them.


Source: [1] https://www.exodus.com/legal/exodus-tos-20230223-v25.pdf
legendary
Activity: 3416
Merit: 1225
March 10, 2023, 08:41:48 AM
#6
So this is the second time it happen, this is one of the wallets where I have complete trust but seeing that they offer little help to their users on its issue brought by recommending a dubious exchange through their platform is not good for Exodus's reputation, Exodus reputation extended to all they associate their platform.
Even if it's a third party they should offer help and discontinue recommending dubious exchanges, this is a strong warning to their users to now use their trading partner as long as this is not properly resolved.
jr. member
Activity: 42
Merit: 2
March 10, 2023, 08:15:39 AM
#5
I'm sorry for what happened to you but it wouldn't be better to make these changes on Binance and Okex  I make changes there all day and it's all in minutes
legendary
Activity: 1722
Merit: 5937
March 10, 2023, 07:20:14 AM
#4
I am sorry to hear that you got so much money stuck at n.exchange, but did you maybe use Exodus swap feature before and everything worked ok, or this was the first time tryint it out, and if yes, how come you didn't try with smaller amount first?

Talking about this n.exchange (that I never even heard of), too bad that you didn't check this forum prior to swapping because they advertised here, had signature and bounty campaign and even had a scam accusation topic opened against them - N.Exchange confirmed lying, ICO might be a scam. Please tag.

Unfortunately their official account has been inactive for a couple of years so you can't get their attention this way, but you may leave flag and tag if you want, even though I know it won't change anything.
hero member
Activity: 700
Merit: 541
Bitcoin Casino Est. 2013
March 10, 2023, 05:55:07 AM
#3
Wow, that's a whole lots of coins. I have heard of the wallet "Exodus" although I have never used it before, I have only used Electrum and Mycelium wallet. While for the exchange this is my first time hearing of it, and since I have no experience at all with it it would be difficult for me to give any thing related to it.

The  main question I have to ask concerning Exodus and N.Exchange is; Do they have any official account here on bitcointalk? If they do you could pm them to help you look at the issue and besides Exodus should also involved themselves in this issue because they were the main cause of this issue, if they had not used N.Exchange I'm sure everything would have gone smoothly.
This is one of the major reasons why I don't use wallet swap options I prefer to send the coin to a more reputable exchange and do whatever I want with it there.
hero member
Activity: 2996
Merit: 598
Leading Crypto Sports Betting & Casino Platform
March 10, 2023, 12:57:33 AM
#2
I've been a long-time user of Exodus this is one of the noncustodial wallets I'm using right now and I have complete trust in their platform I only used their internal exchange once and it was for a small amount, is it because of the big amount, Exodus has a liability here since it's their recommended exchange and its part of their wallet since this is the second time it happens on Exodus, better not use their internal exchange and opt for other external exchange since they cannot protect their users.
Do whatever action you can to get the refund, and Exodus should help you out they cannot wash their hands here since it's part of their platform.
full member
Activity: 482
Merit: 117
March 09, 2023, 08:18:19 PM
#1
Hello Everyone

I have been using Exodus wallet for years to receive and to send crypto.

On 10 Feb 2023 I decided to make two swaps to exchange 1.3 BTC  and 1.4 BTC to ETH.





Before to make a swap Exodus tells you that operation is going to be performed by some 3d party but they do not let you accept some 3d party terms and they do not name directly exchange which will perform the operation:

This is how it looks like:


In fact these swaps are made by http://n.exchange/

Bot of my swaps were suspended.
And only in three days they replied me that I need to pass KYC:



I asked if it is possible to cancel both swaps and just get the refund.
They said OK and asked to wait for 21 days:



However after two days they changed their mind and asked to pass KYC even if I want just my 2.7 BTC back, yes just back to the originating address.



I passed that damn KYC  Shocked  Yes I disclosed my identity and my residence address with all supporting documents.
However even after the KYC procedure they refused to make a refund and requested some “substantiating record”  Huh

Every time I asked what it can be they could not explain. Examples of the stuff they asked:
“exchange withdrawal history”
“chat logs with your partners”
“pictures or any other written proof”
“wallet screenshots of the parties who sent me bitcoins before” (even half a year ago)
for some reason exodus screenshots (even if my partner has Exodus wallet too) would not be accepted ha ha  Cheesy
Today, after one month passed and I persuaded my partners to make screenshots of their wallets and provided all the rest my 2.7 bitcoins are still on hold by the fraudulent n.exchange
Yes n.exchnage just holds my coins.

Let me sum up:
1) I passed KYC
2) I fulfilled their AML request by providing  substantial records from my counter parties
3) I checked tx they asked screenshots for by AMLBot and the risk score was just 11-13% (!)
4) There is no any request from any law enforcement or police related to my identity, activity and/or crypto transactions
5) 31 days have passed since the lock

I assume that in such case they have zero risk to return bitcons to the the originating address I sent it from. I do not ask any swap or exchange anymore – just return me by bitcoins! To ME, to MY WALLET I sent it from.

All the month I was in communication with Exodus support as well, and I was shocked that they were aware of the situation. But every time they say that they cannot be responsible for 3d party API.

Ridiculous, Exodus integrated  N.Exchange as it's back end, sends tons of traffic, received feedback from me (and not only me) that N.Exchange is a pure fraud but does not do anything.

But after I found that back in 2020 Exodus had the same experience with 3d party API of CoinSwitch (you may google “exodus coinswitch scam”) I think that this is just a business model for Exodus. Otherwise I cannot find a reason why they put an absolute scam exchange on their backend and do not do anything when they get 100% scam report from users.

As for N.Exchange  it was founded by Oleg Belousov (Oлeг Дмитpиeвич Бeлoycoв) , born on 11.12.1990 (11 December) in Uzbekistan,  a citizen of Israel, lives in Germany and operates most of his business from Lithuania.
They do not display any legal or physical entity on their site. Support phone has never been picked up. Telegram group is restriced  for posting. It took me some time to understand who stands begind the exchange.
They do not provide any personal information to stay in dark as much has possible and at the same time they keep saying that they have to follow KYC/AML policy  Undecided

His legal entities in fact are:
YOA Ltd in UK and Nexchange solutions UAB in Lithuania

Tomorrow I will have an appointment with a lawyer and my next steps will be to restore the justice in a long legal way. I dont care how expensive it is going to be but I have enough spare satoshi to make Belousov and Exodus pay off the debts.

Please write here or PM who found himself in the same situation with those criminals from Exodus and N.exchnage
Maxim
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