Topic: Experiencing problems with Payza withdrawal by bank transfer (Read 2707 times)

I was under the impression that they don't let you withdraw BTC and that you're only allowed to spend it at merchants and/or transfer to other Payza users. This sounds pretty easy. I'll look into it, thanks for the info and good that you received your money. You should close this thread now.

The money already arrived at my bank account. It was fast after it got the completed status on payza.


Yes that's pretty much it. I also convert the btc to euros, and keep them in the euro account balance until I decide to withdraw.
They charge a flat 3 euros for bank transfer. So if you gather some money before you withdraw it's not much.

They also have a pre-paid card now, that is a visa, and you can use it anywhere visa is accepted so it's pretty good. I don't use the card for now, because it's something new, and I didn't investigate the fees associated with the card yet.

Good to know, so do you just deposit BTC in your account at payza and withdraw it in your bank account? That sounds as easy as doing it with coinbase but they're not available worldwide and I am guessing payza is.

How much fee do they charge for the whole process?

It already shows completed on my account. I will update this thread as soon as I get the money in my bank account, but it should all be good.

Everything about payza takes time to complete and you will know about that during your verifications process after registrations, it takes them 10 days to verify you alone whereas is just 3 days maximum for paypal, the two of them a evil twice and I will not go their way unless very important,
But I must confess that they cannot scam you.

Hello, due to higher than normal volume in our system, some transactions are taking longer than normal to complete. This Facebook post has more details (or see below): https://www.facebook.com/payzaglobal/posts/974510469288001

Hello, I have been experiencing problems with Payza withdrawal recently, and I would like to know if anyway has faced a similar problem, and how did you solve it.

My last successful withdrawal was taking more than the 5 business days and I started a chat conversation with the support. They said that it could go up to 6 days and it should be processing shortly. I waited and it got the "completed status" on the next day, and then after 3 more days I got it at my bank account.

Recently I started another withdrawal on the 11th January and it is still "pending" in the Payza account. I contacted chat support again, on the 21st January, and they apologized and said that they would contact the financial department to analyze the issue, and they would contact me in 3 more days. Today on the 25th January (4 days later) I still have no response and can't contact them through the chat support. After 10min the chat closes, and i already tried 3 times.

Any ideas on what to try next? Have you faced any similar issues?

(The money was deposited in my Payza account through BTC, and then converted to euros.)

Hello Payza People, we wanted to take a moment to discuss the recent delays many of our members have faced recently with their transactions.

2015 was an exciting year for Payza which saw us release many new features and products, such as Payza Connect and the Payza Prepaid Card. As our range of products and features expanded, so did our member base. By the end of December, new account sign ups were averaging roughly 10,000 per day! That was a dramatic increase, more than double the amount we were used to seeing.

With more sign ups came more transactions, and with more transactions came the need for our team to perform more transaction reviews, an important process that helps protect our members from fraud and other illegal activity.

Despite our best efforts to keep up with the sudden increase in demand, we were unable to complete many transactions in the time frame indicated, and for that we apologize.

To deal with this increase, we have expanded our team through new hires and we are in the process of developing a more robust automated review system that will help reduce wait times in the near future and farther down the road as well.

We are excited for 2016 and expect this year to be the best yet at Payza. We want to take this time to thank you for your patience if you are experiencing delays and to assure you that all pending transactions will be reviewed and completed in the order they were created. If ever you need further assistance, our Support Team can be reached by Live Chat and Support Ticket, and you can also get in touch with us by sending a private message on this Facebook Page.

We will continue to keep you updated about this situation as new developments arise.

Thank you sincerely,
The Payza Team.

@OP, try contacting them on FB: https://www.facebook.com/payzaglobal/ or Reddit: https://www.reddit.com/r/Payza/

Since it is public, maybe they will respond there faster.

Dont worry man, Man Last two Bitcoin withdrawal, take more than 2 weeks. One Withdrawal take upto 14 Days and Other Withdrawal take more than 10 days. And Once I talked with my Friend, He has Experienced a same DELAY in Withdrawing $ to Bank, Which take more than 2 Week. But at the End He did received them

So Dont need to worry, You will get your money

Better move this to scam accusation IMO,cause there were no replies from Him since months and the last one ws in the thread below.If he is ignoring it then its likely scam.

https://bitcointalksearch.org/topic/m.13025411