This is the site http://www.egifter.com/bitcoin/ isn't? never heard/see this site before.
looks like they looking for "Customer Support Representative" http://corporate.egifter.com/current-openings maybe this is which they too lazy to confirm your identity.
Topic: fairly horrible experinces with egifter (Read 679 times)
Maybe you accidentally typed "Egrifter". 
While their support is generally fast to respond their site apparently hates me. I have tried making 3 purchases and of the 3 only one has been successful. A couple days ago I tried to order a $50 dominos card using bitcoin but was told it would take 48 hours(wtf?!) so I requested a refund which took nearly 48 hours and now I attempted to buy a $500 amazon card using my credit card but it was denied. They asked to verify my identity which was them simply asking my birthday. I entered my birthday but they denied the transaction stating "we could not confirm your identity". Now I have $500 held up on their authorization hold. I have had an absolutely disgusting time dealing with these guys. Probably gonna stick with gyft even though they limit my purchases all the time
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