Author

Topic: Fiat out of HitBTC (Read 1547 times)

sr. member
Activity: 251
Merit: 253
July 25, 2015, 06:59:39 PM
#13
Thanks for replying. Yeah that was my plan basically, arbitrage between Coinbase Exchange and HitBTC. For now I definitely don't feel safe risking it. I just got very lucky with Coin.mx, I requested an ACH transfer to my bank account on July 18 and it posted 3 days later, literally only a few hours before the exchange was forced to close.
full member
Activity: 212
Merit: 100
July 17, 2015, 04:10:27 AM
#12
I'd like to cash out some coins and would like to sell them on HitBTC

Is it true it's nearly impossible to withdraw in fiat? I've read several posts about them and this seems to be the case for everyone:

They ran into banking problems and it became impossible to withdraw fiat (Euro in my case). They will then make you jump through some ridiculous "verification" loops and in the end tell you that it is impossible to withdraw fiat for some new (made up) AML regulations. But they will suggest you buy some crypto and withdraw that. and voila: you are on the high bid-side yourself.

They 'unverify' your account and say you should just buy crypto (at a huge loss). Right now I'm waiting for my account to be verified but is taking forever, I've tried contacting them on here, through e-mail, the ticket system, and even through Facebook but I haven't heard anything back as of yet

Basically I'm just wondering, are they legit?


I feared that hitbtc wouldnt die that easy. So here are my two suggestions:

1. short:

DONT.

2. long:

hitbtc appeared out of nowhere with a truly incredible trading volume (take that literally).
in the beginning (2014) there were many arbitrage opportunities as the prices on hitbtc would swing +/- some % on a more or less monthly rythm. Verifying was easy and straight forward and registering bank accounts took 2 days.
Yes I made much money there. back then.
Then the first hickups started with the introduction of new "AML prerequisites" and already verified accounts of the highest tier even had to be re-verified.
I did jump through that loop. On general everything was still working.
Also the official hitbtc thread here on bitcointalk* was closed and moved to their own forum.

In the beginning it was a company in Panama City (yes Panama...) residing in a shared office building.
Then it moved to northern Europe.
(Verification documents had to be sent to the adress of a translation office in Talin (Estonia)) - They got kind of upset with me when I phoned and emailed that office about their affiliation with hitbtc...
While their "office" was located in a shared office in Norway or Denmark (not sure right now and irrelevant, because it was just a letter box anyway).
Then the second wave of re-verification started. All of my connected bank accounts were de-verified and verification was practically impossible. They actually suggested getting out by buying bitcoin and withdrawing that. In the end that is exactly what I did. I lost about 600 - 700 Euro on the way, but learned my lesson (again):

If it sounds to good to be true,
it is not true.

So, is hitbtc.com a scam?
I still dont think so, but it is not working as planned/advertised either.
The explanation is probably as simple as it is hard to fix:

Bank Account.

An exchange has by nature an extremely high in- and outflow of money (fiat that is). This produces very high costs for the bank running the account, as they themselves have to adhere to AML regulations which are becoming more strict every few months. So a customer who moves huge amounts of cash in tiny pieces (hundreds of active customers) like an exchange is simply a nuisance and a financial loss for any bank.

I do not think that hitbtc.com will ever be able to fix this, because they simply can not afford it.
They just stay afloat because the servers are still running, but that is already it.

They might feel be tempted to cover their losses (which they probably have already incurred) by scamming a few newbies** on their way out to nirvana, so:

IT´S BROKEN.
STAY AWAY.
DONT GO THERE.
TELL YOUR FRIENDS.


*...It did already contain interesting questions about their trading volume and how it suddenly dropped as criticism here and probably on reddit got too loud. They also were very evasive about where their offices actually were located.
**...no offense intended. we were all newbies at some point.
sr. member
Activity: 251
Merit: 253
July 14, 2015, 05:31:13 PM
#11
Update:

My account was verified today, waited 11 days, which isn't that fast but much quicker than 5 weeks  Tongue

However I also received the classic HitBTC e-mail:

Quote
Dear Customer,

Your account status has been upgraded to Verified.

Please note that we are currently changing our payment requisites. While we are working on this, please do not deposit fiat funds to your account; fiat withdrawals are also unavailable at the moment. We will provide you with the new payment requisites as soon as they are available.

Your bank account will remain closed until then.

This change does not affect cryptocurrency payments. All services such as cryptocurrency deposits/withdrawals and trading are fully available.

Please feel free to email is back again if you have any further inquiries.

Regards,
HitBTC Support Team

I definitely won't be depositing anything whatsoever into their exchange until withdrawals are working.
sr. member
Activity: 251
Merit: 253
July 10, 2015, 01:09:04 PM
#10
Any updates upon the process ahead?
Seems they are just wasting time of both ends.

Haven't heard back yet, what I sent them was some additional info on how to send a wire transfer to my bank
Their reply was

Quote from: hitbtc
Dear Customer,

Thank you for contacting HitBTC. The information you have provided has been added manually to your HitBTC account.

Please don't hesitate to get back to us if you have any further inquiries.

Regards,
Paola Balzano
HitBTC Support team

Cheesy Lol at the rep's name https://www.google.com/search?q=Paola+Balzano

And now I'm waiting for a reply to this

Quote from: subwoofer12
I was wondering how many more days I can expect to wait for my account to become verified
Hopefully not five weeks  Tongue
https://forum.hitbtc.com/discussion/30/verification-process-is-way-too-long


legendary
Activity: 3052
Merit: 1273
July 10, 2015, 09:05:18 AM
#9
Finally got a reply from them took 6 days though, I sent the e-mail out on July 3

Still not verified Sad

Any updates upon the process ahead?
Seems they are just wasting time of both ends.
sr. member
Activity: 251
Merit: 253
July 09, 2015, 05:03:16 PM
#8
Finally got a reply from them took 6 days though, I sent the e-mail out on July 3

Still not verified Sad
sr. member
Activity: 434
Merit: 250
July 09, 2015, 11:30:48 AM
#7
I'd like to cash out some coins and would like to sell them on HitBTC

Is it true it's nearly impossible to withdraw in fiat? I've read several posts about them and this seems to be the case for everyone:

They ran into banking problems and it became impossible to withdraw fiat (Euro in my case). They will then make you jump through some ridiculous "verification" loops and in the end tell you that it is impossible to withdraw fiat for some new (made up) AML regulations. But they will suggest you buy some crypto and withdraw that. and voila: you are on the high bid-side yourself.

They 'unverify' your account and say you should just buy crypto (at a huge loss). Right now I'm waiting for my account to be verified but is taking forever, I've tried contacting them on here, through e-mail, the ticket system, and even through Facebook but I haven't heard anything back as of yet

Basically I'm just wondering, are they legit?
Why give yourself a headache over this, there are many options available online whereby you can withdraw btc to fiat.
sr. member
Activity: 251
Merit: 253
July 05, 2015, 09:10:10 PM
#6
if these arent ringing some enormous alarm bells in your head ill do it for you

The most I'd risk at first is 1 BTC, sell it and see how long it takes to get fiat

I'm not for certain it's a scam yet, you see some complaints but you also see posts like these:


It is not a scam. I have buyed over 2 bitcoins from there with no problem. I dont know about other people, but everything worked smooth for me. They are Europe located, and I do too, so I think that would be the best exchange for me.



especially since theyre offering to buy your coins 12% above exchange prices

I was referring to LBC

How about if you try local bitcoin and find someone in your city

Yeah, I've been selling some coin on there too at 12% above the Btc-E price.

But yes this generally holds true, right now prices are about 10.6% higher

BTCe 266.6
HitBTC 294.98

legendary
Activity: 1526
Merit: 1000
July 05, 2015, 12:31:06 AM
#5
If people are talking like that I would not send any coins there hoping to get out fiat. that is how Gox started, and look where that ended.

The price being that high seems like a giant red flag to me. If you could get out cash, people doing arbitrage would be all over it and the price would be going down. If you can't get out cash, the price can just go sky high like Gox did because cash there is worthless. People that bought coins for "$1000" and were able to withdraw their coins ended up in a much better situation than people that sold their coins there and got "$1000" that they couldn't get out, same thing could be happening here.
legendary
Activity: 1288
Merit: 1043
:^)
July 05, 2015, 12:28:50 AM
#4
I'd like to cash out some coins and would like to sell them on HitBTC

Is it true it's nearly impossible to withdraw in fiat? I've read several posts about them and this seems to be the case for everyone:

They ran into banking problems and it became impossible to withdraw fiat (Euro in my case). They will then make you jump through some ridiculous "verification" loops and in the end tell you that it is impossible to withdraw fiat for some new (made up) AML regulations. But they will suggest you buy some crypto and withdraw that. and voila: you are on the high bid-side yourself.

They 'unverify' your account and say you should just buy crypto (at a huge loss). Right now I'm waiting for my account to be verified but is taking forever, I've tried contacting them on here, through e-mail, the ticket system, and even through Facebook but I haven't heard anything back as of yet

Basically I'm just wondering, are they legit?

if these arent ringing some enormous alarm bells in your head ill do it for you; those two parts by themselves are incredibly shady, especially since theyre offering to buy your coins 12% above exchange prices. just use circle or something, the potential reward for the shadiness of that isnt worth it.

imo at a first glance, not legit.
sr. member
Activity: 251
Merit: 253
July 04, 2015, 05:20:52 PM
#3
Yeah, I've been selling some coin on there too at 12% above the Btc-E price. Takes awhile though, I'd rather just sell them all at once on an exchange preferably on HitBTC if they aren't a scam, then I'll get the highest price  Tongue
hero member
Activity: 686
Merit: 500
July 04, 2015, 02:31:49 AM
#2
How about if you try local bitcoin and find someone in your city that could cash you out, i wouldn't bother using a site that needs all type of verifications to get you a deposit just look for a trusted trader in local bitcoins and your good to go.
sr. member
Activity: 251
Merit: 253
July 03, 2015, 08:43:19 PM
#1
I'd like to cash out some coins and would like to sell them on HitBTC

Is it true it's nearly impossible to withdraw in fiat? I've read several posts about them and this seems to be the case for everyone:

They ran into banking problems and it became impossible to withdraw fiat (Euro in my case). They will then make you jump through some ridiculous "verification" loops and in the end tell you that it is impossible to withdraw fiat for some new (made up) AML regulations. But they will suggest you buy some crypto and withdraw that. and voila: you are on the high bid-side yourself.

They 'unverify' your account and say you should just buy crypto (at a huge loss). Right now I'm waiting for my account to be verified but is taking forever, I've tried contacting them on here, through e-mail, the ticket system, and even through Facebook but I haven't heard anything back as of yet

Basically I'm just wondering, are they legit?
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