Topic: Fortune Jack - Not paying me 99 LTC (Read 244 times)

Thank you for making the withdrawl request

I was new to your site but am a rather big player at others - the security check, lack of transparency from support and the delayed withdrawal are all red flags from any players mind

Bitcasino
Nitrogen
Bitcoinvideocasino

All have automated withdrawls and undrrstand how sensitive this issue is with players

You guys have a great site and multi currency so please tale the above as ways you can improve - think kf the upside if players had absolute faith in their withdrawals

established this long, yet no weekend staff, a ridiculously long "Fraud check" and only coming to help clients after they resort to posting here?

this is a terrible service and you are alienating your potential client base, could you imagine betting with a large RL casino and then being told no one is available to "check the tapes" as its 3 am?

That is segwit address.

Correct me if I am wrong, but peterpanbtc need to convert address starting with "M" to address starting with "3" with this https://litecoin-project.github.io/p2sh-convert/ and cashout.

@david please address this to tech team.

Dear TMAN


As I already stated, we have established special meeting already today to make some changes in managerial structure and communication practice to improve handling of a critical withdrawal issue.


To make it clear again. I am mentioning this to underline the fact of how long FJ has been established here on btc talk and how much we have been involved in the community always. I think during all those years we have established ourselves as fair clients and all the scam accusations at the end were resolved the way player wanted to, just due to some occasions it took a bit more time than usual. Please do not misinterpret our words.


peterpanbtcman


Yes, we are running the well-established business venture for over five years to steal 99LTC's from you. If you were aiming to hear this dear player, here you go. Now let me answer you publicly, and also do not misinterpret words of our support, they politely notified you, that as the case is public already, all correspondence between us will be transparent for our dear community from now on.

We have indeed approved your transaction firstly. Here you see a screenshot proving our action. The section covered is your IP, as a respective business, we do not make this information public, of course.



Secondly, funds didn't reach your account, because you have indicated non-existent wallet as a delivery option.




Check your wallet address on link as well http://explorer.litecoin.net/address/MA5i8r8V2ak2Bu8f9GrbP3JjHUmGELAaxs

please, update your wallet information with correct wallet address and you will receive your funds.

Also, we couldn't help to notice that this is your first ever transaction on FortuneJack and also your first posts on BTC talk. Our fraud department will be monitoring your account on FJ and investigate this case. We will make investigation transparent in case of any suspicions on multi-accounting.

Cheers.

https://ibb.co/hxxpY7
https://ibb.co/nCX1fn

Your supoort also refuses to talk to me because i made it public - this is crazy

Its as the funds just dissapeared - they didnt even get returned to my account and your support constantly has to “check with managers and will get to me in 24-49 hours”

Is this how you manage your casino?

These funds have not hit my account and it says “withdrawal failed” in my transaction history

Please tell me why you continue to act like someone scamming me - i have received no funds

how about employing managers to work on the weekend? new users are probably coming here to complain after receiving the BS responses from your online support.

You guys are not looking after clients, the number of threads popping up here are proof of that. I would advise you to employ more staff to offer a more timely withdrawal service, non weekend working is total horseshit.. and you mentioning your signature campaign has absolutely 0 to do with withdrawals

Hi Dear Player,

I am here to give you updates on your case. As already checked with our fraud control department, you have been accepted for a withdrawal and have funds reached your account. Your request has been checked and this is standard procedure in every online casino ever existed on this planet or digital reality. Because of the weekend, this took a little more time than usual, which is 2 days.

FortuneJack has been a victim of serious attacks on digital reputation recently, we have had several cases against us that by industry standards make absolutely no sense and are creating buzz during weekends when most of the managerial staff has day-offs and fast reactions are harder than usual. All of those cases were started by users just registered on BTC TALK, fortunejack has been one of the oldest members of this community and our signature campaign I think is actually longest running one here. We are seriously concerned about this issues and are working on policy or guideline to somehow deal with issues in-house firstly. I want to ask old BTC talkers and also administration to make some steps as well, maybe reviewing this kind of topics before going public is an idea as well. This damages our digital reputation, SEO and smells really fishy sometimes.

Cheers.

Thanks - will include all of that shortly

Not saying you are a liar or anything, just saying there is a way to do things properly

https://ibb.co/fLsYbS


There is my proof

This is a scam accusations section. Follow the correct format or get 0 attention to your claim. Tired of users popping in and making this look like a speculation section without posting any proof

Its been 36 hours since request btw

I have been told several times by chat “security check - this will ne paid in 6-8 hours”
J
Nothing has been sent or done

I would like to know I will be paid - can someone from FJ please pay out username jtp1100