Hello yoozbit,
Please refer to the official notification published by our company previously: freewallet.org/blog/update-address
We've also sent newsletters about the coming change of wallet addresses.
Sorry to hear that you encountered this issue. We'll definitely get back to your transaction as soon as it is technically possible.
The part of transactions with similar issues has already been processed.
We'll keep you posted.
UPD: Here is an important update: we've refunded your transaction.
Dear moderator, please note that the case has been solved and thus requires a relevant tag in the title.
UPD 2 Thanks for the edit!
Topic: Freewallet is a SCAM and Thief Company (solved!) (Read 168 times)
REEWallet.org is a Big Thief !!
Scammers site Link:https://freewallet.org/
Amount Scammed:1142 USDT
They use all the unusual activities as an excuse to steal the user’s money.
I have a transaction in 17Jun،
after confirmation i do not receive usdt in mywallet.
i send a email to freewallet support and receive this:
Hello,
Thousands of our users have sent their coins to old addresses, so the load on our team has increased. Nevertheless, we are doing our best to resolve everything in the shortest possible time.
We will reach out to you as fast as we can.
We appreciate your patience and understanding!
after 7 day is see funds in my old address transfer to another address:
old address:
https://omniexplorer.info/address/18wzp6EEiosaFDgSEXHEQhYKsCBSgCUgw4
receiver address:
https://omniexplorer.info/address/18fXFW8w5y2gknGsautNWscR77qRTQnync
after send my funds to receiver address, this wallet has transaction around $ 10 million.
in 24Jun i reported this to freewallet support and receive this:
Apologies for the delay!
There is no need to worry.
Your case is being processed now.
Please note that this is not an automated operation, it won't be completed instantly, and you may have to wait for your refund for some time.
Please give us the time to process your case, we will notify you as soon as there's progress on it.
Thank you for your patience!
after 21 days when i send a email to free wallet,
I get a similar answer:
Hello,
Your case is processing.
This will take more time. Sorry for the inconvenience caused, it's a complicated process.
Yes, you see a new way to steal in crypto market.
Do not use freewallet.org at all.
Scammers site Link:https://freewallet.org/
Amount Scammed:1142 USDT
They use all the unusual activities as an excuse to steal the user’s money.
I have a transaction in 17Jun،
after confirmation i do not receive usdt in mywallet.
i send a email to freewallet support and receive this:
Hello,
Thousands of our users have sent their coins to old addresses, so the load on our team has increased. Nevertheless, we are doing our best to resolve everything in the shortest possible time.
We will reach out to you as fast as we can.
We appreciate your patience and understanding!
after 7 day is see funds in my old address transfer to another address:
old address:
https://omniexplorer.info/address/18wzp6EEiosaFDgSEXHEQhYKsCBSgCUgw4
receiver address:
https://omniexplorer.info/address/18fXFW8w5y2gknGsautNWscR77qRTQnync
after send my funds to receiver address, this wallet has transaction around $ 10 million.
in 24Jun i reported this to freewallet support and receive this:
Apologies for the delay!
There is no need to worry.
Your case is being processed now.
Please note that this is not an automated operation, it won't be completed instantly, and you may have to wait for your refund for some time.
Please give us the time to process your case, we will notify you as soon as there's progress on it.
Thank you for your patience!
after 21 days when i send a email to free wallet,
I get a similar answer:
Hello,
Your case is processing.
This will take more time. Sorry for the inconvenience caused, it's a complicated process.
Yes, you see a new way to steal in crypto market.
Do not use freewallet.org at all.
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