Consider yourself one of the lucky ones. I think they released Elon Musk's funds pretty darn quick when he tweeted about them, you're in pretty darn good company.
I'd like to think that posting on bitcointalk.org got you the result you were looking for, but that would be presumptive of me. I'm glad it worked out.
I really wonder what's going on with this outfit. If they were a legitimate exchange they would be making a mint the honest way. Is it a ponzi? Have they squandered so much of their clients' funds that they have to scramble to compensate those who squawk the loudest?
Given the plethora of KYC dox they request it can't possibly take weeks (or months in some cases,) to confirm someone's identity. Not to mention the deception of pretending they don't require KYC until they decide your account balance is "suspicious."