I've got payed just now after the liveness check , thats it we can close this now
Update the topic title with "Solved" 
Topic: Fully KYC Level 3 Verified, Withdrawal Pending Since December 30th (Read 453 times)
legendary
Activity: 2268
Merit: 2327
Marketing Campaign Manager |Telegram ID- @LT_Mouse
January 18, 2025, 10:21:45 AM
January 18, 2025, 09:34:22 AM
I've got payed just now after the liveness check , thats it we can close this now
January 16, 2025, 01:20:45 PM
I just know i didn't do anything illegall. and i want my fucking money back that my hard earned money not a pocket change.
January 16, 2025, 12:32:05 PM
This is the bet that I won and after that I made the withdrawal
Well, I don't see anything wrong on your bet. 2.05× odds for Como to win at the end of first half looks reasonable. According to Oddspedia, the odds were around 2.00× for Como before the second half. Had you placed your bets before the start of second half? I think they are doing an investigation on your overall betting activity. You have to wait with patience until the investigation is done. Nothing can boost the process. Shuffle has good reputation in the crypto gambling industry. They won't make unfair judgement. January 15, 2025, 07:35:17 PM
Still waiting on my withdrawal , 17th day of waiting and im fully KYCED all i get is same msg from support ... i have done nothing wrong whats the problem
January 15, 2025, 11:57:01 AM
This is the bet that I won and after that I made the withdrawal
https://ibb.co/ZX9bgPk
https://ibb.co/ZX9bgPk
January 14, 2025, 08:30:20 AM
I had 1300$ in account and gone all in on Lecce match to win it was like 2.00x i was watching first half they were just better team , and they won it 2:0 i think thats all guys
January 14, 2025, 07:56:34 AM
Because Shuffle has let you withdraw your funds on 3rd January while one of your previous withdrawal is pending for investigation.
That's strange to me as well. If the account of OP had violated or abused certain rules, his account would have been restricted from making any further withdrawal. But from the proof op had submitted here, it shows clearly that his withdrawal within the 29 and 30th was not approved but that of the 3rd was approved. I wonder why that's possible.. I will equally ask op if he did something he's not tell us about here that made that specific withdrawal to be under review.
January 14, 2025, 07:24:51 AM
Still nothing guys my funds are locked. Ill keep yall updated ,
January 14, 2025, 06:43:37 AM
Well i've seen few players receive their funds today so i guess maybe its time for me to get mine aswell .. I've done nothing wrong just bet on sports
Now I'm wondering that in which sports event you had placed bets on 29th and 30th December. According to your transaction history
You have successfully made a withdrawal on 29th December and 3rd January. Looks like those bets are in question which you had placed with USDT in 29th and 30th December. Because Shuffle has let you withdraw your funds on 3rd January while one of your previous withdrawal is pending for investigation.
January 13, 2025, 05:56:40 PM
Well i've seen few players receive their funds today so i guess maybe its time for me to get mine aswell .. I've done nothing wrong just bet on sports
January 13, 2025, 01:10:21 PM
As mentioned to you by support, your account is under review for integrity by our provider. Unfortunately they've flagged abusive sports play, and they very rarely are wrong about that. Your withdrawal will be sent as soon as the review is complete.
Lucky OP! Even though the account was flagged as abusive, Shuffle still decided to process the withdrawal.If it were another casino, your money would’ve been as good as gone since they’d have a valid reason to freeze it. But here, Shuffle set a good example by showing that casinos can be understanding at times, and that honestly made me smile while reading your post.
Uhh, I believe you understand a bit wrongly. The withdrawal will be sent as soon as the review is complete and they found the flag is not correct [which they rarely are]. If OP was found to be abusing his play and breaking ToS though, the same action will be taken toward OP as other casinos as well as Shuffle did to those who breach.
hero member
Activity: 1036
Merit: 933
Find your Digital Services at- cryptolibrary.pro
January 13, 2025, 11:59:28 AM
Hello guys , im not a lier or anything i just had some other stuff to do and forgott about this completely didn't know it would get such an attention so , here is the screenshots
<✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂>
My withdrawal is on review from 30th December for no reason at all , cause i've done KYC 3 fully approved and still my withdrawal is on review.
Thank you all for helping me with this guys , hopefully i get my funds back !
This is the real and active community, in the first I was thought you are making fake accusation, but it's seem you are the real owner.<✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂✂>
My withdrawal is on review from 30th December for no reason at all , cause i've done KYC 3 fully approved and still my withdrawal is on review.
Thank you all for helping me with this guys , hopefully i get my funds back !
Anyway as you already see on the avobe ndumm the founder of Suffle.com make a response, this is one of the fast response I have seen after providing the proof.
Hopefully you haven't done anything that would prevent the withdrawal request from being processed after review.
Looking for yours updates
/// I withdrew my feedback from your profile, I am also looking for the others two topics(1, 2) owners proofs on their thread. ///
January 13, 2025, 09:19:30 AM
As mentioned to you by support, your account is under review for integrity by our provider. Unfortunately they've flagged abusive sports play, and they very rarely are wrong about that. Your withdrawal will be sent as soon as the review is complete.
Lucky OP! Even though the account was flagged as abusive, Shuffle still decided to process the withdrawal.If it were another casino, your money would’ve been as good as gone since they’d have a valid reason to freeze it. But here, Shuffle set a good example by showing that casinos can be understanding at times, and that honestly made me smile while reading your post.
January 13, 2025, 06:45:27 AM
As mentioned to you by support, your account is under review for integrity by our provider.
So it's the game provider that is investigating OP and not the casino itself. That's why you can't provide precise information about when the check will be over. Unfortunately they've flagged abusive sports play, and they very rarely are wrong about that. Your withdrawal will be sent as soon as the review is complete.
@Hardcor3 Did you make any bets that might be considered "abusive" (whatever their definition of abuse is)? Do you make arbitrage bets or submit live bets based on what you see live on the venue? Anything else that the game provider might consider unusual or to be an unfair practice, such as using multiple accounts? January 13, 2025, 03:30:22 AM
As mentioned to you by support, your account is under review for integrity by our provider. Unfortunately they've flagged abusive sports play, and they very rarely are wrong about that. Your withdrawal will be sent as soon as the review is complete.
legendary
Activity: 2268
Merit: 2327
Marketing Campaign Manager |Telegram ID- @LT_Mouse
January 13, 2025, 03:00:26 AM
Is it related to the KYC verification or betting activity?
I have informed the team and there's some internal check on going on this user. That's what I have been informed. January 13, 2025, 02:36:26 AM
Without some supporting documents, there's nothing to take a look and I can't ask the team to waste their time here. Better OP posts everything and then I'll ask the team to solve the issue.
OP had provided his username in the main post. You could have simply asked Shuffle team to verify whether there is indeed a pending withdrawal on this user account or not. By this, we would have been able to know the legitimacy of this accusation. Anyway, OP has already provided some evidence above. Will you take your time to reach the team to help out OP?BTW, I guess it won't help to boost the investigation process. But we will be able to know the exact reason for the delay. Is it related to the KYC verification or betting activity?
January 12, 2025, 05:47:19 PM
Hello guys , im not a lier or anything i just had some other stuff to do and forgott about this completely didn't know it would get such an attention so , here is the screenshots
2600 USDT withdrawal
https://i.ibb.co/xhF9gs1/IMG-0531.jpg
KYC level 3 completed
https://i.ibb.co/348FrkC/IMG-0530.jpg
Support conversation
https://i.ibb.co/j5MQvtH/IMG-0533.jpg
Transactions history
https://i.ibb.co/CsVVGys/IMG-0532.jpg
My withdrawal is on review from 30th December for no reason at all , cause i've done KYC 3 fully approved and still my withdrawal is on review.
Thank you all for helping me with this guys , hopefully i get my funds back !
2600 USDT withdrawal
https://i.ibb.co/xhF9gs1/IMG-0531.jpg
KYC level 3 completed
https://i.ibb.co/348FrkC/IMG-0530.jpg
Support conversation
https://i.ibb.co/j5MQvtH/IMG-0533.jpg
Transactions history
https://i.ibb.co/CsVVGys/IMG-0532.jpg
My withdrawal is on review from 30th December for no reason at all , cause i've done KYC 3 fully approved and still my withdrawal is on review.
Thank you all for helping me with this guys , hopefully i get my funds back !
January 12, 2025, 12:08:49 PM
Ahh... I saw this thread on its early phase, and wanted to ask for proof prior to contacting someone on Shuffle, and this thread somehow drowned and pushed from my attention. I can see that LM is already here. OP, you're in a good hand.
Nonetheless, I'll still need those supporting evidence before I can add this to my list with "in progress" as its status.
Nonetheless, I'll still need those supporting evidence before I can add this to my list with "in progress" as its status.
January 12, 2025, 08:19:41 AM
Hello everyone,
I'm posting here because I'm at a loss with this situation. My username is Hardcor3, and I’ve been trying to withdraw my winnings from SHUFFLE.COM since December 30th. The amount is significant, and despite being KYC Level 3 verified, my withdrawal has been pending for over a week now with no clear updates.
I'm posting here because I'm at a loss with this situation. My username is Hardcor3, and I’ve been trying to withdraw my winnings from SHUFFLE.COM since December 30th. The amount is significant, and despite being KYC Level 3 verified, my withdrawal has been pending for over a week now with no clear updates.
Assuming this line of the accusation were true, a user would not just make 1 post and disappear. They would be posting proof of deposits, screenshot of account balance, and other things adding some substance to their claim. In this case they made an accusation incorrectly and just disappeared.
I usually try to avoid these types of accusations as they are just a waste of our time and will not lead to anything being solved.
January 12, 2025, 05:25:13 AM
OP hasn't said anything. Whether or not they will provide any evidence or contact the casino's forum representative remains to be seen.
Which is weird, because if you’re someone who needs help and see members of the forum replying to your concern, you should be eager to provide the evidence being asked for as that would help your case to resolved. But that didn’t happen.This makes me think it’s either already solved (which seems unlikely) or just an attempt to damage the casino’s reputation. We’ve seen plenty of newbies popping up with scam accusations against different casinos, which raises some red flags about their intentions.
January 12, 2025, 03:35:55 AM
The OP of this thread was last online yesterday after 1PM forum time. I posted at around 9AM at the same day. Considering that the person only wrote this one post and probably has no other interests for being on Bitcointalk, it's fair to assume that they read my comment and a few other ones that were made quickly afterwards. OP hasn't said anything. Whether or not they will provide any evidence or contact the casino's forum representative remains to be seen.
January 12, 2025, 02:46:16 AM
Another such. Are you alts?
No, we are not in agreement. I side with LM that accusations need supporting documents or evidence, while @John_Belton agrees with the OP's accusation. So clearly, we don’t see eye to eye on this matter.
January 11, 2025, 04:07:38 PM
Apart from what Pmalek has suggested above, you may also reach to Little Mouse. He is the campaign manager of Shuffle here, and also have a good contact with the owner of the casino.
Without some supporting documents, there's nothing to take a look and I can't ask the team to waste their time here. Better OP posts everything and then I'll ask the team to solve the issue.There are proper ways of lodging complainant about casino scamming users or when they are having issues with the casinos. Most times they wouldn't come with evidence and would like the casino to solve their problems. Or has op created subsequent topic against this casino if i may ask?
hero member
Activity: 1036
Merit: 933
Find your Digital Services at- cryptolibrary.pro
January 11, 2025, 03:17:03 PM
@Crypto Library, looks like you were in a hurry to leave negative feedback on OP and the other two users who have created scam accusation against Shuffle.com recently. It is indeed suspicious that all these accusations have been made within a few minutes gap, but you can address them as "defaming Casino by fake accusations" until you get the official statement from casino team. I can see that OP is Gold 1 VIP rank user at Shuffle (Hardcor3). Therefore, his accusations could be true.
Thank for mentioning me but even I gave them negative trust I am regularly checking these three thread for if they included any valid proof for their complaint and even they make post on others place they didn't even include any proof. And Do you believe that in these four days they didn't saw any of our post? And if they have seen, why hasn't any proof been added to any of their three topics yet?And besides, you know very well from me that just because open an account on Bitcointalk with the username Hardcor3 doesn't mean that he is the real owner of the Hardcor3 account on shuffle?
Anyway, if they can actually provide any proof, then I will remove my negative feedback without any hesitation.
legendary
Activity: 1358
Merit: 1565
The first decentralized crypto betting platform
January 11, 2025, 09:34:56 AM
I'm not surprised, they are known scammers
It sounds more like you lost money on Shuffle because of your bad head or you broke the rules and got caught.
Yes I agree, don't play there. They will hold your funds and won't pay you if you win.
Another such. Are you alts?
Without some supporting documents, there's nothing to take a look and I can't ask the team to waste their time here. Better OP posts everything and then I'll ask the team to solve the issue.
I agree with you. <...>That said for your situation, it’s important to put more evidence, screenshots and transactions of your pending withdrawal request or conversations with their support team in you OP.
You need to make your case stronger and allow others to offer more informed advices.
You need to make your case stronger and allow others to offer more informed advices.
I agree with that too. The OP's case may be a legitimate case that for whatever reason his withdrawal has been delayed but we have so many accusations here that come to nothing, or even worse that it ends up being discovered that the user did something wrong, that if the OP wants to get something he will have to provide evidence.
January 11, 2025, 08:23:54 AM
I have seen many campaigns from this casino in the forum including several organized contests which I personally have participated in. Currently, they even have an open signature campaign managed by @Little Mouse which reflects their active presence in the community. That said for your situation, it’s important to put more evidence, screenshots and transactions of your pending withdrawal request or conversations with their support team in you OP.
You need to make your case stronger and allow others to offer more informed advices. I believe their team or one of their representatives will address your concerns or provide clarification soon. Hopefully, it’s just a delay that will be resolved shortly.
Moreover, it’s a bit odd that some new accounts are suddenly supporting this case without enough proof.
You need to make your case stronger and allow others to offer more informed advices. I believe their team or one of their representatives will address your concerns or provide clarification soon. Hopefully, it’s just a delay that will be resolved shortly.
Moreover, it’s a bit odd that some new accounts are suddenly supporting this case without enough proof.
January 11, 2025, 07:41:58 AM
Apart from what Pmalek has suggested above, you may also reach to Little Mouse. He is the campaign manager of Shuffle here, and also have a good contact with the owner of the casino.
Without some supporting documents, there's nothing to take a look and I can't ask the team to waste their time here. Better OP posts everything and then I'll ask the team to solve the issue.If OP have not read it yet, I’ll attach the link here for reference.( hope he can read and follow the format)
Scam Report Format (Use it to make scam reports properly)
legendary
Activity: 2268
Merit: 2327
Marketing Campaign Manager |Telegram ID- @LT_Mouse
January 11, 2025, 07:36:05 AM
Apart from what Pmalek has suggested above, you may also reach to Little Mouse. He is the campaign manager of Shuffle here, and also have a good contact with the owner of the casino.
Without some supporting documents, there's nothing to take a look and I can't ask the team to waste their time here. Better OP posts everything and then I'll ask the team to solve the issue. January 11, 2025, 07:23:06 AM
@Crypto Library, looks like you were in a hurry to leave negative feedback on OP and the other two users who have created scam accusation against Shuffle.com recently. It is indeed suspicious that all these accusations have been made within a few minutes gap, but you can address them as "defaming Casino by fake accusations" until you get the official statement from casino team. I can see that OP is Gold 1 VIP rank user at Shuffle (Hardcor3). Therefore, his accusations could be true.
Apart from what Pmalek has suggested above, you may also reach to Little Mouse. He is the campaign manager of Shuffle here, and also have a good contact with the owner of the casino. Was your level 3 KYC verification successful? Were you playing casino games or doing sports bets?
Apart from what Pmalek has suggested above, you may also reach to Little Mouse. He is the campaign manager of Shuffle here, and also have a good contact with the owner of the casino. Was your level 3 KYC verification successful? Were you playing casino games or doing sports bets?
January 11, 2025, 03:49:24 AM
@Hardcor3
Have their been any updates on the withdrawal issue that you experienced?
You can try and get in touch with ndumm who is apparently the founder of Shuffle casino. He hasn't posted since November 2024 but he was last seen online yesterday, which means that he visits Bitcointalk. Try to send him a PM, refer him to this thread, and ask him if he can take a look at your case. Let us know if you can't contact him due to PM restrictions and someone will do it for you.
Have their been any updates on the withdrawal issue that you experienced?
You can try and get in touch with ndumm who is apparently the founder of Shuffle casino. He hasn't posted since November 2024 but he was last seen online yesterday, which means that he visits Bitcointalk. Try to send him a PM, refer him to this thread, and ask him if he can take a look at your case. Let us know if you can't contact him due to PM restrictions and someone will do it for you.
January 08, 2025, 01:25:13 PM
Yes I agree, don't play there. They will hold your funds and won't pay you if you win.
January 08, 2025, 01:03:38 PM
Hello everyone,
I'm posting here because I'm at a loss with this situation. My username is Hardcor3, and I’ve been trying to withdraw my winnings from SHUFFLE.COM since December 30th. The amount is significant, and despite being KYC Level 3 verified, my withdrawal has been pending for over a week now with no clear updates.
I’ve followed every verification step and provided all requested documents. The support team keeps giving generic responses, claiming they are "reviewing the request," but this delay feels excessive.
Has anyone else faced such an issue with SHUFFLE.COM What can be done to expedite the process? I want to believe this is just an internal delay, but the lack of transparency is deeply frustrating.
Any advice or similar experiences would be appreciated. Thanks in advance!
I'm posting here because I'm at a loss with this situation. My username is Hardcor3, and I’ve been trying to withdraw my winnings from SHUFFLE.COM since December 30th. The amount is significant, and despite being KYC Level 3 verified, my withdrawal has been pending for over a week now with no clear updates.
I’ve followed every verification step and provided all requested documents. The support team keeps giving generic responses, claiming they are "reviewing the request," but this delay feels excessive.
Has anyone else faced such an issue with SHUFFLE.COM What can be done to expedite the process? I want to believe this is just an internal delay, but the lack of transparency is deeply frustrating.
Any advice or similar experiences would be appreciated. Thanks in advance!
I'm not surprised, they are known scammers
January 08, 2025, 12:55:35 PM
Hello everyone,
I'm posting here because I'm at a loss with this situation. My username is Hardcor3, and I’ve been trying to withdraw my winnings from SHUFFLE.COM since December 30th. The amount is significant, and despite being KYC Level 3 verified, my withdrawal has been pending for over a week now with no clear updates.
I’ve followed every verification step and provided all requested documents. The support team keeps giving generic responses, claiming they are "reviewing the request," but this delay feels excessive.
Has anyone else faced such an issue with SHUFFLE.COM What can be done to expedite the process? I want to believe this is just an internal delay, but the lack of transparency is deeply frustrating.
Any advice or similar experiences would be appreciated. Thanks in advance!
I'm posting here because I'm at a loss with this situation. My username is Hardcor3, and I’ve been trying to withdraw my winnings from SHUFFLE.COM since December 30th. The amount is significant, and despite being KYC Level 3 verified, my withdrawal has been pending for over a week now with no clear updates.
I’ve followed every verification step and provided all requested documents. The support team keeps giving generic responses, claiming they are "reviewing the request," but this delay feels excessive.
Has anyone else faced such an issue with SHUFFLE.COM What can be done to expedite the process? I want to believe this is just an internal delay, but the lack of transparency is deeply frustrating.
Any advice or similar experiences would be appreciated. Thanks in advance!
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