Topic: Gambling consulting for players (Read 497 times)

In my opinion, casinos only provide a lot of games, but they do not provide consultation for their players in matters that are beyond their benefit, but for consultation on the game problems that we are doing, it may exist because in any case the casino must be able to make players comfortable and with good service in dealing with problems that occur, it is one of the comfort factors for its customers. The purpose of the casino itself is to seek profit with the many people who play at the casino, with players who experience large losses of money, stress or depression in my opinion it is beyond the responsibility of the casino itself because the existence of these problems is caused by the actions of the players themselves who are too excessive in gambling, besides that basically the casino does not force players to gamble excessively.

Don't you suspect a foul play? This is the trick that most scam casinos come up with. By asking you terrible questions to make you begin to question yourself whether you should withdraw your funds or leave it there and run away because of the stress and unnecessary explanation, they are going to put you through.

Well, what will you do about this? Is it not to formulate any job you do and see their response? It will still be another additional question to be asked by then if I am to say. You better let go of the casino because they are fraudulent. They already show their mode of operation to scam their customers by asking them unexpected questions when they want to withdraw their funds

OP, is it possible to find out why casino has asked to provide source of wealth documents? And what kind of advice you want to get from assistance? I believe they have asked to provide bank statement for a specific period. I think you should try to convince them that if you provide such document, it wont help them a lot.

I will start afar. Recently I have made a term deposit to new bank, as they offered nice %. I have made a transaction from my main bank, but new bank asked me to provide bank statement from last 6 months. They also wanted to check origins of my funds. I have explained them 6 month statement wont help them to check origins of my funds, and if they really want to do check-up, they need my bank statement since account was opened. I have explained them, that I wasnt going to show them "all my expenses during all my life". Long story short, after a conversation, they have canceled their request for 6m statement. Maybe you should try to do the same with your casino?

I’m one of those who believe that believe gambling can be a hobby and not just for financial gain. I say this not because it is the popular thing to say but because I genuinely think so. We know why gambling sites ask for KYC data of their users. There are very few popular gambling sites that are KYC free. You can find those sites and other casinos that do not have very rigid regulations that users KYC.

If sure of that then it's better to do needful.
I think forum is mostly against that copying/paste from another site without including the reference like or originator source.

This is one problems with newly launched casino's they tends to make everything very possible for gamers and gamblers just to attracts their attention to keep gambling on that site, but when they began to grow gradually you would see them changing their ToS to favor them mostly than the gamers.

Do you read ToS before using a gambling (casino/betting) site? If yes, then you would know the reason why most casino include that to their ToS, i would also like to draw your attention that there are some casino/betting during sign up phase they would asked about your occupation and you select student or self employed, during your verification you would be asked about your income rate, ranging from A-D and if by gambling and they senses amount higher than what you selected during kyc then, surely they will request for additional information. I think this is where most people always put themselves at the tight corner so, it's important to always selects the required option and maximum range of income, while gambling if should the casino senses that from your end they wouldn't asked for additional details or even source of funds, just like what most people does that made some casino to request additional source of funds.

Comply with what the Casino asks, if for example the casino asks you to do a level 3 verification for example where you have to include a source of funds then do it maybe that's the only way you can withdraw your money from the casino.

But I don't know exactly what case you are in that you need a consultant to ask this question, is it this difficult or is there big money behind it?

We are only here to guess, and maybe the solution you want can be immediately fulfilled with the consultant you want.

I don’t think it is a case of plagiarism. I suspect he has some sort of partnership with the casino. I see they have a thread on the forum. I checked the posts on the thread and Dripstoil is very active on there and often uses “we” when replying comments on the thread like he is a representative of the casino. Also the casino link is on his profile which confirms his direct involvement with the casino.

The first thing you need to clarify is why you were asked to do that, are you trying to withdraw a big amount of money? Is that casino one that is widely known and it has a good reputation? Those two factors are really important, because if both of the answers to those questions are a no, then I do not see the point of complying with their request, since you could just move on and play in another casino that is not asking you to provide that information to them.

Indeed the use of the statement "gambling for fun" can be said to be misused if the gambler make huge deposits to his casino account and gamble until all is exhausted. Though what some person classify as huge sum could be a penny for some rich dudes. To the best of my knowledge,  gambling for fun is when the gambler makes deposits and gamble with small stakes, not with the intention of becoming rich of the gambling outcome, but to catch some fun especially when you do it with friends or family. Its not the joy of any gambler to experience  severe loss from his deposits and this is where the topic of having fun while lossing comes in. It takes decipline  for one to have patience and gamble responsibly, while gambling the urge of increasing your stake or gamble more is always  present in our thoughts, it take only decipline to gamble without getting addicted.

It seems you usually deposit and withdraw high amounts with the casino for them to request for source of wealth documents from you. Some regulated casinos usually request for this to be sure they are not aiding criminal activities in their casino. If you are not sure of the reputation of the casino you are using, it is best you ignore them before you land yourself in a big mess.

I do not like the idea of submitting my financial information online and to total strangers I do not trust. You might be a potential target if the casino turns out to be fake or the casino's security is breached. In addition, submitting a source of wealth document will put more attention on your account as the casino will want to monitor virtually all your gambling activities with them. I would rather go for any casino that would not put my privacy at risks.

You can post all the questions here so that you can get an answer from different member that has knowledge about casino requirements for KYC.

A source of wealth usually means your account is on high level of verification probably involved AML. A typical source of wealth is your job pay slip, statement of account from your bank and investment records. Anything that gives you your wealth but most of the time bank SOA is already enough unless you are accused for a serious violation.

What casino you are experiencing this?

There are well known casinos that ask you to proof of income or whatever. You shouldn't give advice unless you know for sure what you are talking about. I disagree with having to show bank documents or whatever, but apparently it's a normal thing in the casino world.

Source of wealth document are what is supposed to be requested for in banks or an investment company as a document to shows where you actually got the money you intended to either save in bank or invest in an investment company. However, you alone at O.P knows where you got your money from, because I'm pretty sure for this casino to have requested for a Proof of Source of Wealth document, it's likely the amount must be huge, because such documents aren't requested for small amounts.  So a salary pay cheque could be a Source of Wealth document, and likewise a receipt for a sold item can also be a proof of source of wealth document.

We are not experts on gambling cases but what you have now could or have been experienced by gamblers here because we are all gamblers, and we are on the same boat when it comes to KYC and proof of income, so its better that you complete all the details and be specific on what the problems and what's the name of the casino and what type of documents they are asking.
I asked the name of the casino and the specific documents because there's a possibility that if the casino you're playing is popular in the community, there's a possibility that some of us here encountered the same issues from the casino you're playing, so they can guide you on how to proceed.

Customer convenience is something that all casinos definitely do and strive for, but with casinos that make unnecessary requests such as documents of source of wealth I think that's too much, besides is there really a casino that asks its customers to provide these documents? I think that can make customers feel uncomfortable or even uncomfortable, and that can make their casinos deserted of customers. Except with KYC I think that's still a reasonable thing.
You're right, maybe something like this is more towards fraud, so now with the many casinos that we can visit we have to be smart in choosing a casino, make sure the casino has a good reputation and doesn't ask things that don't seem to make sense like other general casinos. We have to be more careful, because of course we don't want to have problems.

I don't really understand what you are referring to, but it seems like the gambling platform you are using implements KYC and indeed, in the KYC format will be asked toupload documents about the source of wealth as well. But on the other hand, you asked about companies or people who offer advice and/or assistance in gambling and I think,it exists and you can pay them for advice or maybe even betting options that you can choose for betting. But the point is, I personally don't use their services to bet but if it's about the source of wealth document,I believe it's part of the KYC that requires you  to upload somedocuments in that gambling platform.

If too much request to require submitting a source of wealth documents, leave the casino and play in another better casino and has proven his trust because every player wants to get a comfortable playing experience.
I want to say that the direction is similar to fraud, I'm afraid that I am wrong, but such case habits are more directed to fraud.

I don't think it well help you much because they're only answering based on their or other people experience, but they don't have bargaining power to force the casino to change/lower the requirement that asked by the casino.

I guess it's better for you to create accusation against the casino, it will pressure the casino if they're on this forum.

I don't think there's someone to consult but the casino itself. You've probably triggered their security system and asked for further verification. I've read that you've already completed  KYC, which is frustrating to see that they're asking for source of funds. Have you been depositing large amounts of money in short time intervals? Which casino is it? I haven't heard of any confirmed cases of a casino asking for source of funds.

I love this last reply and it insists that source of wealth shouldn't be an issue for a potential gambler wanting to patronize a gambling centre or site. Its not as if gambling sites are a means for money launderers to launder their funds, because whether we like to accept or not, the gambling site or centre has much percentage to win from any bet a player plays and with every statistics, the gambling site wins more than the user or player could ever win, so why such demand for source of wealth documentation?
Not every job or work we do, has a salary structure that also has bank statements and that is a fact that remains to be seen.

Check the first reply in this thread it was from a casino representative ( not the one the op is using though) and he confirmed that casinos asking for source of wealth is a thing and not just made up to chase players away and also I have seen someone else ask about the same thing - I can’t recall the thread or how they went about but the casino sure asked them to submit the source of wealth but the only difference with this one was that he was making use of crypto deposits so it became an issue for him to provide them with that information.

It's not a sign of a scam, and in casinos, it is usual to ask for proof of funds, which is, in other words source of wealth. This is to make sure that there is no laundering involved with the user's funds most probably asked to someone who deposit and withdraw too often with very less wagering just about meeting the wagering requirements to get off the withdrawal of deposited funds and if that's the case the funds has something to do with and definitely need to be investigated.

Are you sure that this was what the casino asked from you? Besides I don't think it's possible for casino to ask for a wealth document from their customers, or is the casino a scam? KYC casinos always asked for KYC's but they gives an options either to use your passport or ID, so you can chose the one suitable for you. Because given out your information to an online company isn't that advisable.
I think the best thing for you to do right now is to block the casino account and focus on a reliable casino that have a good reputation, so that you will not end up share your personal (identity) informations to the wrong casino.

that is were gambling foe fun statement for is not accurate with some people. You can't say gambling is for fun when you do KYC and other documentations. I have said this many times. You can't say gambling is for fun when you deposited good amount of money and play games. Many that are saying that gambling is for fun are not even gamblers but because they are seeing others saying it and they follow up to say it without knowing why gambling is for fun. If anyone want to gamble for then he has to visit a casino which offers free games without deposit. And once a gambler deposit, he would like to have profit from the game. And I think others have also said this which I have seen.

It can have multiple names but the thing is the same, you can call it a source of income, source of wealth, source of funds, etc. And, I don't see anything odd in a casino platform or any other centralized financial platform to ask for your source of income, what's odd is they didn't ask for it at the time of making a deposit or doing KYC. Generally, a platform is supposed to confirm the source when a user is trying to deposit a large amount, only to make sure that the funds are coming from a legal source.

@OP, I don't know if you need consultancy, they have made it clear about what they want from you before you can withdraw your funds, so I guess you don't really have a choice because a firm will only charge you to give you the same advice, they are not going to contact the casino to exempt you from it.

Funds and wealth are the same maybe he was mistaken the two words but its possible for a casino to use wealth even though we know that the common phrase is source of funds.

For the few times I have seen such question, it is usually asked during registration and not for old users. If he has a large amount of money in the casino, that will likely be winnings of which the casino cannot ask for the source.

The title of the thread is a little bit odd when you marry it with the body. First I thought he was posting as an expert that is looking for gamblers to coach. I never knew he was actually the one making the consultation in the forum.

haha. What kind of casino is that? Lol ,after all they will ask for something that really against for data privacy?  For sure i have encountered some of these situation way back 2018 if i remember it correctly.   Coz there's someone sent me a message and  he gave me a bunos after signing up on some website i found on telegram group,then after winning that site is asking me for something that for me smell really fishy . Lol so i run away and if i we're you be careful.

I have been listening from the beginning, but OP has not answered the name of the gambling site that asked for private personal documents. If it is KYC, I think it is reasonable, but if you want to know the bank account and so on, OP you should actually be suspicious of a platform like this.

Firstly I would like to know, was that a KYC requirement, did you read and agreed to their terms before signing up on the platform? If you did and you see that this document they are asking for was and is not part of their terms just in case they would want to claim they have updated their terms, you can proceed to make a complaint with the regulatory body in charge of such matters in your region, cause I'm guessing there should be one who handles such, but to save you stress, if it's part of KYC requirement, you may have to share but be mindful not to give really vital information while you do, personally everything about this is really fishy from both ends away from all that I have mentioned.

I am not aware that such thing could be asked of by a casino. Because casinos shouldn't be the one to ask about such information since it is not important.

I don't know any but if the casino is in your country, you should look for legal assistance from your country and if the casino is not in your country, it is better that you avoid them and use another casino because your source of wealth documents should be known by only the government or bank.

Bookkeepers are your friends. They're generally people who help you manage documents related to taxes, finances, etc. They should be able to help (and answer) any inquiries you have whenever a casino asks you something as long as they have your info. Though I don't think you need to go that far, it's just a source of wealth. Pretty sure a bank statement is more than enough and should satisfy the casino. Unless there are some other sources then just use that instead.

If you really don't know jack, then yeah, look up bookkeepers. With the abundance of VAs, pretty sure you can get one pretty cheaply. Would rather find a local one though just so that they know the local tax rules of your country.

What casino is it? If you share the name of the company it could become easier for another gamblers to help you if he has already faced the same situation when playing there. The professional you are looking for is an accountant or maybe an attorney who has knowledge over the legal aspects of providing personal documents to online platforms. To try looking for online forums focused on those fields of work may also be a worthy idea.

Why do you need someone to proceed? Are you afraid that your information about the "source of wealth" will be used for dirty things? I have also been asked about the source of income but it's not gambling, it's a local cryptocurrency exchange that does it annually like an update. I don't mind giving them the information because I know they are a reputable company name.

Now I think that's the question that you need some answers. Is that gambling site reputable enough that your information about your "source of wealth" will be safe? There will be people who can help you with this but I think they will just suggest the same thing which is to pass that information so you can pull out your money and just don't come back if ever you are doubting the online casino.
Be careful with who you will deal though, they might make a contract about getting 10-20 percent of your total balance which I think is robbery.

If they're asking for source of income documents then share your source of income with them as there's nothing wrong in that. Those documents are often asked for AML purpose and they won't be harmful for someone whose source of income is genuine and there's no money laundering involved in it.

Do it as is.

Don't act weirdly and don't be too vocal about it when the verification happens. Just provide what's being asked to you and everything is going to go smoothly.

I don't have an idea if there's specific service that helps on this one but if it's about disputes and claims, askgamblers is the one to help.

Actually, I have never heard of any legal agency or company which offers such services to guide gamblers when casinos ask for very specific documentation like those papers you are being asked for. I believe, you don't have anything to hide about your income, you should go for it if the casino is a reliable one and one with a very good track record within the industry. If you want to have some professional assistance on whether you should or not to submit such information to the casino perhaps it would be more appropriate if you hired some lawyer with experience dealing with gambling services.
That is the only idea which comes to my mind.

I hope you have good luck and you do not find further inconveniences.

Well, first you should know that if your deposits are significant, then it’s pretty common for crypto casinos to request source of wealth documents, especially as part of their license rules. There are many companies and professionals who offer advice and assistance to you on how to handle these kinds of cases and requests. However, if you can explain to us more about your case, the casino you are dealing with, and if you can easily provide your source of income, then we all can help you right from here without any need to pay someone for things you can find for free.

Moreover, I believe the source of wealth is also a proof of your income, such as your job salary, investments or if you own property. I might be wrong, but if the casino doesn’t accept what I mentioned as income proofs, then definitely the casino is so shady or let’s say a scam.

What sort of amounts are you talking about? A few hundred dollars or $500k? If it's a few hundred then you're better off just trying to research the information online yourself and determine the best course of action, if they don't accept your answers then you might have to write off the debt or you could raise a scam accusation here and you might be able to get your deposit amount back. If it's much larger numbers then you probably want to consult both a lawyer in your local jurisdiction and one that specializes in the jurisdiction of the casino. You should also probably ignore their license location and focus on where they are actually headquartered, as you may have better luck pursuing action that way.

Source of wealth? Even I know casinos usually ask for the source of funds not wealth.

You are stuck in that casino with a lot of money in it so the casino is asking for this document? What are the things the casino is asking for? And usually the source of funds is from the bank statement.

I don't know about gambling consultants, and this is the first time a gambler has asked this.

If you personally don't have any problem then you can do it. But I don't think it is good to share one's financial status anywhere and especially on gambling sites it should not be done in any way. Because gambling sites are very risky. When you share your financial status here, they can attack you in various ways if they sell it on the black market.  It can be cyber attack or physical attack.  So think them through and then decide

What is your source node wealth witn a casino? I don't think that casino is a legit one and I advise you to leave that casino because they will lure your to send them or deposit a specific amount to gamble and one you deposit there will be one problem to another until you money will get lost.
So the best way is to just leave. There is no way a legit casino will ask your for such document.

Unfortunately, he has funds on the casino, and won't forfeit them, but casinos mainly ask those living with addiction for such documents, to be sure of how they generate their money. Op's situation may be different, based on the casino's policy, which requires more clarifications, as it's uncommon, except the players has been acting compulsive lately. However he'd need to complain on forums like https://forum.askgamblers.com/forum/40-casino-rep-corner/ where most casino reps assist in similar cases.

I haven't seen a service which helps guide someone to pass identity and proof of funds verification on a casino. You can privately reach out to experienced gamblers, some of which you can find on this forum.

There will be legal representatives with experience in this area, but that will be an expensive and time consuming approach and if you're not looking to take legal action on the casino it will not be very helpful for the cost.
If you're willing to contact someone on the forum, I can recommend one or two members.

They may have to ask it if their legal auditor and internal AML they may have at their site insists on some individuals that play a huge amount of money which most people who gamble has no access to that amount of money. In most cases I have seen people being highest rank in their VIP levels and having not such problems so that casino may have some internal auditor pointing out flaws and verifying a few individuals may be a step for the casino to comply to that internal audition from the entity that audits them. Most casinos though have licenses in Curacao and in that entity it is easy to bypass such verification. For sure asking a company to help you is the best way to move it forward, not in a casino but in Cex.io exchange the support team was so dumb and idiots that they asked me what is your email for your Bitcoin wallet not having a clue about how desktop software wallet works as I had told them I use Electrum as wallet before, I am sure the support team of any casino is not that dumb.

Gambling sites require KYC data or wealth documents from users for anti-money laundering or AML policies to obtain various types of licenses. But if you use gambling only for fun then use sites that allow you to gamble KYC free up to a certain amount. Because submitting your personal documents and asset documents to casino sites is very risky.  So try to avoid them. But if you are addicted to gambling and gamble a lot, you have to accept and submit them, you cannot avoid them.

You should name the casino and what what specific wealth of documents are asking. The casino usually asks for source of income and proof of income,, not titles of your lots or registrations of cars. I'm just assuming that they are asking for something similar to this.
That's unusual for a casino to ask for that information. Yes, they can ask for KYC because they abide on AMC guidelines but they are only limited to what they can ask because they are not the AMLAC.

This is done to ensure that the casino is not allowing money laundering. All the players when deposit a significant amount in the casino, the casino’s security system gets alerted. Hence, they manually now ask you to prove your source of income or wealth. If you don’t like to provide the KYC details, then you need to find casinos that don’t ask for KYC. I am sure if you do plenty of research, then you will definitely find good and trustworthy KYC-free casinos. Now regarding the consulting, then I am not sure if there are any professionals present, but yes, many people here in the forum can give you free advice and suggestions.

With your post I begin to understand that the real problem you have is that you did KYC and some time later the casino asked you to show the source of funds and you are not able to show proof of the funds. So you want to know if there is a website, company or person that can help you solve this dispute that exists between you and the casino. If you want a mediator for a conflict between a casino and a client, you can use this website:

https://casino.guru/complaints/all

but you can only complain on that site if the casino you deposited money into is listed on that site

You can also complain in this section of the forum

https://bitcointalk.org/index.php?board=83.0

In both links, you should tell the whole story and post proof. But they will not produce any proof of funds document for you, because that would be wrong. You need to show proof of funds to the casino, and it must be from a genuine source.

In this case, you do not need a consulting firm or any third party if you are not able to prove the source of the deposit funds, especially if you intend to withdraw a large amount. Any third party consultant will not be able to provide you with support in this case or if the casino is planning to scam your winnings in any available way.

Personally, this is the first time I have come across a case where the source of the deposit funds was asked, and I expected that this could only be done through questioning by the legal authorities, otherwise there would be no good reason for the casino to suspect the source of your funds.

My advice to you is to tell us the name of the casino and if you are one of the lucky ones, it may be one of the casinos that has a representation here on the forum so that we can communicate with the team. This will make it easier for us to verify the reputation of the casino and know the type of evidence required. In general, it would be better if you were able to provide clear evidence of the source of your funds because there is not much that can be done.

This is a normal thing with most casinos as they do this during their KYC process to ensure your money is clean and do not come from forbidden practices. What you should do is to simply declare your source of money accurately; if you are employed you state it or if you are running your private business you also state it. Some casinos go as far as asking you the range of your annual income so you should do well to give a close estimate that will give them a picture of the kind of customer they are on barding.

If you read my message carefully, it clearly says that I need help/advice on how to act better. Not that I need documents.
KYC and source of wealth (SOW) are two different things. Before speaking, inform yourself. It is not me who uses the term wealth, but it is the name of this document.

I have already completed the KYC procedure a long time ago. What I wanted to ask is if there are companies/people experienced in gambling platforms, who help and give support regarding gambling cases

It's normal for a casino to ask for a KYC from a player, especially if the amount you won with them is something you will release.

Of course they don't want to happen to use their platform in an illegal transaction, you know what that means.
Now if wealth of documentation looks like you won the  big winning amount dude, right? All I can give you is that you will be transparent.

Why not save yourself the stress of going through a third party organization of website whereby they will have to charge you on any service rendered, its still the same thing that if asked from this forum, some of our experienced members in gambling will support you with the necessary response regarding your question, i think this is more of a kyc related challenges which they may seek for your proof of fund, though not all gambling can request for that in their kyc requirements.

When you say something like this, do you mean you need someone to submit KYC for you or produce documents to prove where your money came from?    You may never see those services here.

If it's a reputable casino asking those KYC I guess it's safe to do it. Just come clean   But depends on how much you have in your account but seeing the term you use is "WEALTH" looks like your loaded. 

I don't know when a casino company has now become a banking platform to ask about the source of wealth for someone who registered on their platforms, it's very awkward to me except if someone has laundered a huge amount of money in their account and not using it to stake bets but yet it is never the duty of a casino company to ask about one's source of wealth, perhaps the information they got from the KYC documents should be enough. A casino company asking about the source of wealth from their customers is not a fight against money laundering to me. There are people who made huge amount of money from gambling and they have devoted their time to gambling such that they sees it as their own source of income even though winnings are not guaranteed always so if such a gambler decides to move their funds to other casino company and continue gambling does it require them to declare their source of wealth? I can't even be comfortable with a casino company asking too much about my personal details, i'll rather disregard such casino company than risking further information apart from the ones i gave in my KYC verification.


This is exactly the problems with most casino sites now, they won't ask you for this information on registering and making deposits on their platforms but when it comes to withdrawal that's when they will begin to check all their ToS and some golden rules that does not exist. Even if they are to ask for source of wealth shouldn't it be when large deposits are being made instead of withdrawals? SMH!

You don't have to pay a fee here. Just post the updates here and you'd see replies from most people here that will give you some good advice for
free.

Is there any problem proceeding with the KYC? Don't you have to documents to support your financial capacity or you can't show any proof of your source of funds and income?

What is the name of the casino? I asked the question for us to know if the casino is legit or not. If the casino is asking you for money again without able to withdraw, it can likely be a scam casinos.

If you have answered that question and the casino is legit, all you need is proof of income or something related to it like bank statement of account.

He is the representative of Betflexi.com casino, I assume they do not have a license because I do not understand how even with a license they are not asking for KYC. In any case, they are a new casino so people should be very careful when dealing with this casino. Do not put too much money


The solution is simple: do KYC.

How did you get money to deposit and play at the casino? You just need to explain to the casino how you got the money to deposit at the casino and then show proof. If it is money coming from your bank account, then take a picture of the transaction and show it to the casino. If you are mining, also say that you are mining and ask how you can show proof and the casino will give you instructions.

I can already perceiving the stinking smell of fish. Why would a casino ask a player that is about to make some withdrawal about source of wealth or income. Of course your source of income should be the money you are about to withdraw from them   I mean I don't know what right they have to ask that where you already have some cash with them to withdraw. They would have asked that during KYC if they suspect money laundering but it is not just about when you want to withdraw.

You could drop the casino identify so users can know how trusted they are and if they are just honest with their request.

The problem is that I have money to withdraw

There are experienced users on this forum that can offer advice and direction on how you should go about the situation. I assume you want to know how to protect your privacy and how to approach the casino so you will be sure they will be giving you your funds after sending the documents.

If you get any message from someone offering professional advice, you should take it with a pinch of salt, or for safer conversations you can post what you are comfortable sharing here and other experienced gamblers will drop suggestions for you.

If you do not have funds in the casino, I will suggest choosing a different casino which does not ask for personal documents unless there is a very valid reason for it.

- Jay -

Run away. There are too many casinos that won't ask you to do that, which looks like a scam. In a bank it's reasonable, but not in a casino.


It looks like a copy-paste from the ToS, which would be plagiarism, as the source is not cited.

Are you among the devs team when using the word "we" signifies that you are also among the casino operator, however, I wouldn't want to capitalize your statement but it's deem necessary for a casino and gambling site to asked about additional verification or source of wealth if they the money isn't coming from the right source, this is to fight against anti money laundering.

To meet anti-money laundering (AML) compliance, promote responsible gambling, and protect both the player and the casino, it is typically ethical for casinos to inquire about the source of a player's wealth. However, it is imperative that transparency and privacy are upheld to ensure that such inquiries remain non-intrusive and are not misused.

At Betflexi.com, we don't ask for that as we believe that player's privacy supersedes every other consideration. Asking for source of wealth is never a sure way to curb money laundering. There are far better and more sophisticated ways.

Hello. Recently an online casino asked me source of wealth documents, I wanted to ask if there are companies/people that offer advice & assistance to gambling players, even paying a fee. Because I have questions about it and how to proceed correctly.
Thanks