No reply to my ticket.
They're too busy over there deleting posts and PM battling me to respond to you.
Give it a few days and see if they make any attempt to reconcile with you. They keep going on and on about their customer service right? So far I haven't been impressed. They just re-sell other people's hardware. When they screwed up with their recent orders they blamed gridseed. They call it being transparent. I call it playing the blame game because they made a bad business decision.
I hope you don't mind me plugging my own thread here since we seem to have a similar opinion on the subject: https://bitcointalksearch.org/topic/gaw-miners-scryptsha256-miners-and-hashlet-cloud-independent-feedback-thread-537912
I haven't been following GAW much lately but read some of their crap about Gridseed price drops etc. What a clusterfcuk . They introduced their "own" hardware (rebranded Zeus apparently) for a significantly lower price than Gridseed products. Reneged on the "price protection" offer for founders saying this is a different manufacturer now, so no protection. Gridseed reacted - not just to GAW but others too probably - by matching their pricing, and GAW are trying to turn this into a propaganda campaign. Sad thing is a lot of people actually believe this good buy / bad guy nonsense. There are no good guys in this game. Hardware makers and resellers will always charge you the highest price they can get away with. One reseller claiming to be different only means that they are lying more than most.
Yeah, I'm grumpy, can't get my hosted blades out of GAW soon enough, eejits can't keep them running at full speed even after they "built new data center" or whatever the latest excuse was.
Didn't realize your thread existed, I would have posted this there if I did.
But yes that's more or less what I thought was going on. When they told me they had new units in house and hashing (still no pics/proof btw), I knew they had just changed suppliers. They are in no way a development company. Its just sad that they tell everybody how truthful and transparent they are.