Genting Casinos awarded for their safer betting standards

worldofcoins

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Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

Well, the gambling casinos that own a license don't necessarily mean they will not scam or be immune to douchebaggery.
One thing is that those casinos will have some form of protection for the users who play on those casinos.
If the user has been created by such a casino then they can go use the justice court of the country that casino's license is registered in.

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Quote from: YOSHIE on October 27, 2021, 08:29:54 AM

Wait, does that have anything to do with the Genting casino in Malaysia, it looks like the Genting casino is not foreign to me, the only difference is that there is a base in the UK and in Malaysia, Genting casino in Malaysia is one of the oldest casinos operating since 1969, it is the richest revenue casino ever listed, after all, Genting casino in Malaysia is also a Legal casino, this casino is currently led by Lim Kok Thay.

If you visit Malaysia it is very easy you find Genting casino in hotels and resorts.

What I want to ask about Genting casino is: is there any relationship/partnership between UK and Malaysia, I mean the owner.

Missed out this topic so replying belatedly.

Genting Casinos is, indeed, owned by Malaysian super tycoons under Genting group. Actually, you'd be surprised to learn just how many UK casinos are actually owned by Asian big cats.

Just checked Genting Casinos and it's the exact same Genting logo too. Not sure about safer gaming standards award, but probably compared to land-based casinos, sure.

herurist

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Quote from: TheEconomists on November 11, 2021, 02:35:34 AM

Winning an award sometimes to some people don't really matter but matter to them is about the service they render to their customers over time and how they are able to pay those gamblers who used to win game on their site. This is because an award can be influence in some society which is not it should be and will not tell the real integrity of the gambling company.

absolutely true, because this is based on the mindset of some people who make gambling as a form of pleasure when they are bored. and of course things like good service are one of the criteria that are quite prioritized.
regardless of winning or not actually for some people it is not a big thing because they know that it is a risk they have to accept there.
but good service and impression will always be remembered if they want to gamble again when bored

TheEconomists

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Quote from: Fatunad on October 26, 2021, 06:39:34 PM

Quote from: TheEconomists on October 26, 2021, 01:49:45 PM

Quote from: Fatunad on October 26, 2021, 01:38:21 PM

Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

When it comes to awards or something like that then it would really be varying on locale basis because not all places on the world would be having these

kind of ranking,recognition, awards on those services/platforms around.Whenever a business or establishment had able to attained such stuff then i could

say that this would be a good add up for them to at least boost up their reputation and popularity of course.When people do see these kind of awards
at least then that will leave out some positive impression.

Award for excellent may not necessarily be on world stage before the company can be recognized with good reputation brother but an award from a country can really serve the purpose because this award is not that type people used to buy or pay for but it actually based on merit, and that is a good unlike other gambling companies with bad reputation even here in the forum.

This isnt something that can be build up on a short span of time thats why gaining those awards and reputation and something like that will really be a good add up which would really be useful on building their name over time.There's no definite time on when you do achieve on things
but if they would really be that consistent on giving out the best experience on users in the market then they would really
be heading into that situation.

Winning an award sometimes to some people don't really matter but matter to them is about the service they render to their customers over time and how they are able to pay those gamblers who used to win game on their site. This is because an award can be influence in some society which is not it should be and will not tell the real integrity of the gambling company.

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Quote from: Lucasgabd on November 10, 2021, 09:58:11 AM

Quote from: judeafante on November 10, 2021, 09:00:42 AM

Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.
.

That's every casino's dream to win an award like this in an open country where there is a big competition on casino operation this s something to be proud of they can promote their casino as the most trusted with their rewards but of course, the award giver should have a good reputation if they are not honored by all the casino operators then the award is useless, we don't have this kind of our awards in our country so there are no competitions are among casino operations.

you are right, there must be some kind of compliance between many casinos for the award to be valid, no cheaters here
but I see how this could improve general sentiment and competition to be among the best casinos and even improve fairness and service for all because of this

That is what every casino needs to do to get the award and that is not easy as the other casinos will do the same to win the award. If they can get the award, that can increase their prestige among the other casinos so they can become one of the best casinos in their city. The award can be the way to make their customers believe that they have the best services that can give to their members. The competition among the casinos will be tough as all casinos will try their best to set everything and make sure that they can satisfy their members.

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Quote from: judeafante on November 10, 2021, 09:00:42 AM

Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.
.

That's every casino's dream to win an award like this in an open country where there is a big competition on casino operation this s something to be proud of they can promote their casino as the most trusted with their rewards but of course, the award giver should have a good reputation if they are not honored by all the casino operators then the award is useless, we don't have this kind of our awards in our country so there are no competitions are among casino operations.

you are right, there must be some kind of compliance between many casinos for the award to be valid, no cheaters here
but I see how this could improve general sentiment and competition to be among the best casinos and even improve fairness and service for all because of this

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Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.
.

That's every casino's dream to win an award like this in an open country where there is a big competition on casino operation this s something to be proud of they can promote their casino as the most trusted with their rewards but of course, the award giver should have a good reputation if they are not honored by all the casino operators then the award is useless, we don't have this kind of our awards in our country so there are no competitions are among casino operations.

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Quote from: iv4n on November 07, 2021, 12:05:41 PM

Quote from: Hydrogen on October 27, 2021, 11:07:54 AM

There doesn't appear to be much information available on the criteria used to measure casino safety.

I for one had no idea casino related injury was a serious public health hazard, in need of oversight and rewards.

Businesses proudly display their "207 injury free days" signs on their premises. This must be something similar, which I'm not a fan of. In this world where rising oil prices and inflation are real threats to society and standard of living. I can't imagine people focusing on small issues relating to casino safety. As if casinos pose serious health hazards to anyone.

Quote

The Standard covers 10 areas and up to 58 separate criteria which are the foundation to building a safer gambling approach. The Level of Award a gambling business can receive also depends upon the degree to which the business can evidence meeting up to 15 Advanced Level criteria.

Safer gambling stems from a gambling industry that:

is committed to taking care of its customers
empowers its customers with the knowledge to manage their gambling
ensures that the young and vulnerable are protected from the adverse consequences of gambling

Examples may include:

A gambling business sets in place specific rules or logic to identify a customer at risk of developing a gambling problem and has trained staff to effectively interact with them.
A gambling business provides customers with tools to set time or spend limits on their gambling.
A gambling business puts in place systems to detect underage gambling

Source: Social responsibility accreditation for the gambling industry - https://www.safergamblingstandard.org.uk/

Nothing special about this reward in my opinion! I wouldn't like someone to have over my head telling me I had too many drinks, I spent too much money, to stop and try another time... and this is about it:

Quote

A proactive customer interaction is a business-led interaction with a customer based on concerns the business has about the customer’s level of gameplay.

This reward was definitely created as a means to squeeze a bit of money from the industry on behalf of the regulator. It would not surprise me if the people issuing this award were in some way compensated by the various casino operations - whether receiving free hospitality (e.g. hotels, flights) or receive direct funding from the people that they are supposed to be judging - of course in an "impartial" way like membership fees. At the end of the day this award issuer likely has bills to pay and will be receiving various financial contributions, so you have to wonder how unbiased they will be. The baseline you discovered should be expected across every gambling institution in the UK by law, so you've got to wonder how unique and special such an award can be.

KTChampions

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Quote from: herurist on November 07, 2021, 11:32:38 AM

Quote from: KTChampions on November 06, 2021, 02:46:41 PM

Gambling and cryptocurrency are not yet totally banned in my country. Only most of the resources on this topic are prohibited (I understand that this sounds illogical and ridiculous, but it is). For example, I cannot go to the bwin website without a VPN, but I can use some bookmakers (mostly local marafonbet for example) that are allowed here . In general, the law here does not work according to the principle "everything that is not prohibited is allowed", but according to the principle "certain list is allowed, the rest is prohibited." As you can imagine, choosing from a narrow list is always worse than complete freedom, plus companies that are affiliated with the authorities (and therefore they are allowed to work) offer worse conditions.

are only local gambling sites not banned in your country?
On the other hand, is it unfair because it will be easily manipulated by anyone?
this will indirectly make the law can be bought by money.
On the other hand, I don't think your decision can be blamed for that because gambling is not prohibited there, but there are some that are not allowed because they don't provide income to the government, right?

There are several local bookmakers that are not prohibited, but this list is dynamic (to be honest, I do not follow this in detail as I try not to have anything to do with local services because I do not trust them). The list of foreign services is also dynamic, for example, bwin was legal last year, now it is banned. I think that this chaos can be explained simply - the corruption component, the one who was able to "negotiate" gets access to the market, the one who couldn't to "negotiate" banned.

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Quote from: uneng on November 07, 2021, 07:05:21 PM

Quote from: ralle14 on November 07, 2021, 04:27:46 AM

Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

I agree that the award is nice but I have to say that their post didn't provide enough information, it would've been great if there are pictures or maybe link the details on how they're able to achieve the highest level.

I've never been to their casino but if I had the chance to visit the casino i'll check it out for sure.

If their evaluation method were clearer and more explicit, more casinos could adequate themselves to the requirements asked, making the gambling environment "safer" for more gamblers. It would also propitiate an increasement in the competition among casinos for the awards. And actually I don't understand why GamCare doesn't make their points obvious, because theoretically it's from their own interest to teach and encourage the maximum number of casinos what they have to do to adopt the so called safe betting standards.

It's quite an achievement considering that the criteria are modified and updated every year, it's a good reference for new players where and what casinos to look for, but you are right they should make it clearer for all the casinos because in a free market where one company do not have a monopoly on casino operations this is very important.
All casinos in a free market are competitive and they want to win as many awards that they can win, since they are modifying their standards of criteria they should let all the casinos know what standards they are looking for, I hope one of us here can check their casino and see if they really have a high safety standard.

uneng

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Quote from: ralle14 on November 07, 2021, 04:27:46 AM

Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

I agree that the award is nice but I have to say that their post didn't provide enough information, it would've been great if there are pictures or maybe link the details on how they're able to achieve the highest level.

I've never been to their casino but if I had the chance to visit the casino i'll check it out for sure.

If their evaluation method were clearer and more explicit, more casinos could adequate themselves to the requirements asked, making the gambling environment "safer" for more gamblers. It would also propitiate an increasement in the competition among casinos for the awards. And actually I don't understand why GamCare doesn't make their points obvious, because theoretically it's from their own interest to teach and encourage the maximum number of casinos what they have to do to adopt the so called safe betting standards.

iv4n

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Quote from: Hydrogen on October 27, 2021, 11:07:54 AM

There doesn't appear to be much information available on the criteria used to measure casino safety.

I for one had no idea casino related injury was a serious public health hazard, in need of oversight and rewards.

Businesses proudly display their "207 injury free days" signs on their premises. This must be something similar, which I'm not a fan of. In this world where rising oil prices and inflation are real threats to society and standard of living. I can't imagine people focusing on small issues relating to casino safety. As if casinos pose serious health hazards to anyone.

Quote

The Standard covers 10 areas and up to 58 separate criteria which are the foundation to building a safer gambling approach. The Level of Award a gambling business can receive also depends upon the degree to which the business can evidence meeting up to 15 Advanced Level criteria.

Safer gambling stems from a gambling industry that:

is committed to taking care of its customers
empowers its customers with the knowledge to manage their gambling
ensures that the young and vulnerable are protected from the adverse consequences of gambling

Examples may include:

A gambling business sets in place specific rules or logic to identify a customer at risk of developing a gambling problem and has trained staff to effectively interact with them.
A gambling business provides customers with tools to set time or spend limits on their gambling.
A gambling business puts in place systems to detect underage gambling

Source: Social responsibility accreditation for the gambling industry - https://www.safergamblingstandard.org.uk/

Nothing special about this reward in my opinion! I wouldn't like someone to have over my head telling me I had too many drinks, I spent too much money, to stop and try another time... and this is about it:

Quote

A proactive customer interaction is a business-led interaction with a customer based on concerns the business has about the customer’s level of gameplay.

herurist

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Quote from: KTChampions on November 06, 2021, 02:46:41 PM

Quote from: herurist on November 06, 2021, 02:08:30 PM

Quote from: KTChampions on November 05, 2021, 05:30:04 PM

A lot of things are prohibited in my country Grin

All crypto casinos and most of the regular ones (even legal in other countries). Even on this forum, I sit through the VPN Cry

It is clear that I can bypass locks, but this is becoming more and more difficult (this year most of the VPN services were banned), and if we are talking about ordinary average users, then they are forced to use only allowed resources (which are often scammers in relation to successful players).

this is something illegal in your country, but on the other hand it is an entertainment that can make you happy.
I think this is understandable because there are still many countries or governments that prohibit this (crypto and gambling).
on the other hand even though it is prohibited but they still provide leeway with a VPN which is quite good because it can still be accessed even though it does need help.
I hope your country immediately changes the policies they make so that they can be free from things like this.

Gambling and cryptocurrency are not yet totally banned in my country. Only most of the resources on this topic are prohibited (I understand that this sounds illogical and ridiculous, but it is). For example, I cannot go to the bwin website without a VPN, but I can use some bookmakers (mostly local marafonbet for example) that are allowed here . In general, the law here does not work according to the principle "everything that is not prohibited is allowed", but according to the principle "certain list is allowed, the rest is prohibited." As you can imagine, choosing from a narrow list is always worse than complete freedom, plus companies that are affiliated with the authorities (and therefore they are allowed to work) offer worse conditions.

are only local gambling sites not banned in your country?
On the other hand, is it unfair because it will be easily manipulated by anyone?
this will indirectly make the law can be bought by money.
On the other hand, I don't think your decision can be blamed for that because gambling is not prohibited there, but there are some that are not allowed because they don't provide income to the government, right?

coin-investor

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Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.
It represents their social responsibility and quality standard in the gambling industry which is an admirable achievement. They apparently have level 3 which is the highest level possible giving them points for commitment towards achieving secure and safer standards for their users.

Quote

GamCare’s description of advanced level 3 is “a business that has adopted a wide range of safer gambling measures that go beyond the social responsibility provisions of their gambling licence”.

It's the only uk based land casino to have achieved this award.

Getting that award for second straight in a row is a great achievement they already have an advantage over their rival casinos and become a consumer choice when it comes to casinos in that region, it's good to have that kind of award in a place where there are casinos competing they will have to upgrade the quality of their services and of course adherence to government, we don't have something like that here in our country because of the monopoly of one company that run the casinos and it is owned by the government.

KTChampions

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Quote from: Obito on November 06, 2021, 10:45:40 PM

Can anyone explain to me what the hell does safe betting even means? It sounds kind of off putting if you think about it because it's in a way contradictory to what gambling is, which is full of risk or maybe it's how they protect their clients with how they handle measures to prevent the spread of the pandemic in their casino. Casinos in UK seems to get more awards than other countries out there compared to other countries.

As you have already written, this mainly concerns the issues of casino honesty and the safety of its use. But there is another concept of a safe or sure bet. This is arbitration. If you can make (possibly at different times, or in different bookmakers) a bet with odds that will bring you profit in any case, then this is a safe bet. Example: an event has two outcomes and you managed to bet $ 100 on x1 with 2.1 odds, and on the second outcome $ 100 with 2.05 odds.

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Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

I agree that the award is nice but I have to say that their post didn't provide enough information, it would've been great if there are pictures or maybe link the details on how they're able to achieve the highest level.

I've never been to their casino but if I had the chance to visit the casino i'll check it out for sure.

Obito

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Quote from: Beparanf on November 07, 2021, 12:27:02 AM

Quote from: Obito on November 06, 2021, 10:45:40 PM

~snip

It's not meant for the risk of betting itself but rather focus on the safety the bettors on using the Casino facility. The article is just simply implying that the casino is safe to use by the consumer because it pass on the standard of the UK casino regulators.

I don't how UK maintain there gambling activities while there's a lot of limitations due to pandemic protocol. Actually I kinda feel that many Casino will close last year but the effect seems the opposite.

Seems that my guess was right all along, didn't quite understand it at first but I did read it again more thorough than the last time. I too am questioning how they're able to do it but at the same time I am impressed, probably they're lobbying to have their businesses stay open for the sake of profit or that they're just really safe to be used.

Beparanf

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Quote from: Obito on November 06, 2021, 10:45:40 PM

Can anyone explain to me what the hell does safe betting even means? It sounds kind of off putting if you think about it because it's in a way contradictory to what gambling is, which is full of risk or maybe it's how they protect their clients with how they handle measures to prevent the spread of the pandemic in their casino. Casinos in UK seems to get more awards than other countries out there compared to other countries.

It's not meant for the risk of betting itself but rather focus on the safety the bettors on using the Casino facility. The article is just simply implying that the casino is safe to use by the consumer because it pass on the standard of the UK casino regulators.

I don't how UK maintain there gambling activities while there's a lot of limitations due to pandemic protocol. Actually I kinda feel that many Casino will close last year but the effect seems the opposite.

Obito

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Can anyone explain to me what the hell does safe betting even means? It sounds kind of off putting if you think about it because it's in a way contradictory to what gambling is, which is full of risk or maybe it's how they protect their clients with how they handle measures to prevent the spread of the pandemic in their casino. Casinos in UK seems to get more awards than other countries out there compared to other countries.

Beparanf

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Quote from: qwertyup23 on November 06, 2021, 06:57:38 PM

Quote from: Fesatmas on November 06, 2021, 01:45:39 PM

Quote from: KTChampions on November 05, 2021, 05:30:04 PM

A lot of things are prohibited in my country Grin

All crypto casinos and most of the regular ones (even legal in other countries). Even on this forum, I sit through the VPN Cry

It is clear that I can bypass locks, but this is becoming more and more difficult (this year most of the VPN services were banned), and if we are talking about ordinary average users, then they are forced to use only allowed resources (which are often scammers in relation to successful players).

I totally understand how you are in relying on a VPN to just entertain yourself at gambling. That is considered a violation of the rules but on the other hand you have the right to gamble without anyone being able to prevent it. Even your country's regulations can't prevent it at all. If I were you, of course the same thing would be done to fulfill the desire to gamble.

Ohh you have to be careful in using VPN as it is against most gambling websites as stipulated on their rules. While I do understand the need to use such VPN, you may have to bear the loss and suffer the consequences in the event that the website discovers your prohibited act.

Remember that gambling websites prohibit users who utilize a VPN due to their security and safety. Like Paypal, they also prohibit the use of VPN to avoid any conflict with the laws of the country of the user exercising or using such prohibit act.

I'm sure that they know the risk on doing it since the main reason why they are using is because online gambling is prohibited on there country or simply illegal. Either way there account will be terminated once they was caught. Its safe to assume that they are playing online casually so they are not depositing huge money while playing on it. Most of this users just deposit the money that they can afford to lose.

qwertyup23

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Quote from: Fesatmas on November 06, 2021, 01:45:39 PM

Quote from: KTChampions on November 05, 2021, 05:30:04 PM

A lot of things are prohibited in my country Grin

All crypto casinos and most of the regular ones (even legal in other countries). Even on this forum, I sit through the VPN Cry

It is clear that I can bypass locks, but this is becoming more and more difficult (this year most of the VPN services were banned), and if we are talking about ordinary average users, then they are forced to use only allowed resources (which are often scammers in relation to successful players).

I totally understand how you are in relying on a VPN to just entertain yourself at gambling. That is considered a violation of the rules but on the other hand you have the right to gamble without anyone being able to prevent it. Even your country's regulations can't prevent it at all. If I were you, of course the same thing would be done to fulfill the desire to gamble.

Ohh you have to be careful in using VPN as it is against most gambling websites as stipulated on their rules. While I do understand the need to use such VPN, you may have to bear the loss and suffer the consequences in the event that the website discovers your prohibited act.

Remember that gambling websites prohibit users who utilize a VPN due to their security and safety. Like Paypal, they also prohibit the use of VPN to avoid any conflict with the laws of the country of the user exercising or using such prohibit act.

KTChampions

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Quote from: herurist on November 06, 2021, 02:08:30 PM

Quote from: KTChampions on November 05, 2021, 05:30:04 PM

A lot of things are prohibited in my country Grin

All crypto casinos and most of the regular ones (even legal in other countries). Even on this forum, I sit through the VPN Cry

It is clear that I can bypass locks, but this is becoming more and more difficult (this year most of the VPN services were banned), and if we are talking about ordinary average users, then they are forced to use only allowed resources (which are often scammers in relation to successful players).

this is something illegal in your country, but on the other hand it is an entertainment that can make you happy.
I think this is understandable because there are still many countries or governments that prohibit this (crypto and gambling).
on the other hand even though it is prohibited but they still provide leeway with a VPN which is quite good because it can still be accessed even though it does need help.
I hope your country immediately changes the policies they make so that they can be free from things like this.

Gambling and cryptocurrency are not yet totally banned in my country. Only most of the resources on this topic are prohibited (I understand that this sounds illogical and ridiculous, but it is). For example, I cannot go to the bwin website without a VPN, but I can use some bookmakers (mostly local marafonbet for example) that are allowed here . In general, the law here does not work according to the principle "everything that is not prohibited is allowed", but according to the principle "certain list is allowed, the rest is prohibited." As you can imagine, choosing from a narrow list is always worse than complete freedom, plus companies that are affiliated with the authorities (and therefore they are allowed to work) offer worse conditions.

herurist

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Quote from: KTChampions on November 05, 2021, 05:30:04 PM

Quote from: Findingnemo on November 05, 2021, 11:44:03 AM

Quote from: KTChampions on November 05, 2021, 03:06:48 AM

If we talk about my country (Russia), then people here are very worried about the reliability of casinos and bookmakers. There are many organizations with murky jurisdictions here and they operate according to the laws of the wild market - as long as you lose everything goes well, but if you win then it can be difficult or almost impossible to get your winnings. Therefore, I do not waste time on research, but use proven crypto casinos and bookmakers.

But with the evolution of internet now users can pick the most trusted and reliable casinos on different payment options and when we are taking about Russia I don't think most crypto gambling sites are not restricting them so they can make use of the trusted gambling sites on the internet.

A lot of things are prohibited in my country Grin

All crypto casinos and most of the regular ones (even legal in other countries). Even on this forum, I sit through the VPN Cry

It is clear that I can bypass locks, but this is becoming more and more difficult (this year most of the VPN services were banned), and if we are talking about ordinary average users, then they are forced to use only allowed resources (which are often scammers in relation to successful players).

this is something illegal in your country, but on the other hand it is an entertainment that can make you happy.
I think this is understandable because there are still many countries or governments that prohibit this (crypto and gambling).
on the other hand even though it is prohibited but they still provide leeway with a VPN which is quite good because it can still be accessed even though it does need help.
I hope your country immediately changes the policies they make so that they can be free from things like this.

Fesatmas

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Quote from: KTChampions on November 05, 2021, 05:30:04 PM

A lot of things are prohibited in my country Grin

All crypto casinos and most of the regular ones (even legal in other countries). Even on this forum, I sit through the VPN Cry

It is clear that I can bypass locks, but this is becoming more and more difficult (this year most of the VPN services were banned), and if we are talking about ordinary average users, then they are forced to use only allowed resources (which are often scammers in relation to successful players).

I totally understand how you are in relying on a VPN to just entertain yourself at gambling. That is considered a violation of the rules but on the other hand you have the right to gamble without anyone being able to prevent it. Even your country's regulations can't prevent it at all. If I were you, of course the same thing would be done to fulfill the desire to gamble.

Alisha-k

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Quote

A lot of things are prohibited in my country Grin

All crypto casinos and most of the regular ones (even legal in other countries). Even on this forum, I sit through the VPN Cry

It is clear that I can bypass locks, but this is becoming more and more difficult (this year most of the VPN services were banned), and if we are talking about ordinary average users, then they are forced to use only allowed resources (which are often scammers in relation to successful players).

Very true, i observed that too and thought they haven't employed competent cyber securities,that's very abused because (escrow funds are being exposed)
The casinos that are regular down here ain't reliable, they could either dissolve funds from your wallet or they don't pay winnings if you have any.

KTChampions

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Quote from: Findingnemo on November 05, 2021, 11:44:03 AM

Quote from: KTChampions on November 05, 2021, 03:06:48 AM

If we talk about my country (Russia), then people here are very worried about the reliability of casinos and bookmakers. There are many organizations with murky jurisdictions here and they operate according to the laws of the wild market - as long as you lose everything goes well, but if you win then it can be difficult or almost impossible to get your winnings. Therefore, I do not waste time on research, but use proven crypto casinos and bookmakers.

But with the evolution of internet now users can pick the most trusted and reliable casinos on different payment options and when we are taking about Russia I don't think most crypto gambling sites are not restricting them so they can make use of the trusted gambling sites on the internet.

A lot of things are prohibited in my country Grin

All crypto casinos and most of the regular ones (even legal in other countries). Even on this forum, I sit through the VPN Cry

It is clear that I can bypass locks, but this is becoming more and more difficult (this year most of the VPN services were banned), and if we are talking about ordinary average users, then they are forced to use only allowed resources (which are often scammers in relation to successful players).

Fesatmas

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Quote from: KTChampions on November 05, 2021, 03:06:48 AM

Quote from: Findingnemo on November 04, 2021, 11:24:25 AM

I am not sure how big the achievement is actually but people do really care about safety on a casino?

If you are talking about safety of our betting money then wven operating casino should be awarded with such rewards since they are being fair and giving the rewards to the winners.

If we talk about my country (Russia), then people here are very worried about the reliability of casinos and bookmakers. There are many organizations with murky jurisdictions here and they operate according to the laws of the wild market - as long as you lose everything goes well, but if you win then it can be difficult or almost impossible to get your winnings. Therefore, I do not waste time on research, but use proven crypto casinos and bookmakers.

Finding common ground for a study like this would be a waste of time and difficult to obtain relevant research samples and supporting data. It is better to focus on casinos that already have a guaranteed level of reputation, as you said above the proven casinos.

Findingnemo

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Quote from: KTChampions on November 05, 2021, 03:06:48 AM

Quote from: Findingnemo on November 04, 2021, 11:24:25 AM

I am not sure how big the achievement is actually but people do really care about safety on a casino?

If you are talking about safety of our betting money then wven operating casino should be awarded with such rewards since they are being fair and giving the rewards to the winners.

If we talk about my country (Russia), then people here are very worried about the reliability of casinos and bookmakers. There are many organizations with murky jurisdictions here and they operate according to the laws of the wild market - as long as you lose everything goes well, but if you win then it can be difficult or almost impossible to get your winnings. Therefore, I do not waste time on research, but use proven crypto casinos and bookmakers.

But with the evolution of internet now users can pick the most trusted and reliable casinos on different payment options and when we are taking about Russia I don't think most crypto gambling sites are not restricting them so they can make use of the trusted gambling sites on the internet.

aioc

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It's a reputation booster it's hard to achieve that kind of award, physical casinos are known to engage in activities to boost their income to the point that they value profit over social responsibility how safer and secure playing here did they limit people so they will not become addicted to gambling or they share their profit to a social cause, it gives them edge to other casinos, and it will likely boost their profit

KTChampions

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Quote from: Findingnemo on November 04, 2021, 11:24:25 AM

I am not sure how big the achievement is actually but people do really care about safety on a casino?

If you are talking about safety of our betting money then wven operating casino should be awarded with such rewards since they are being fair and giving the rewards to the winners.

If we talk about my country (Russia), then people here are very worried about the reliability of casinos and bookmakers. There are many organizations with murky jurisdictions here and they operate according to the laws of the wild market - as long as you lose everything goes well, but if you win then it can be difficult or almost impossible to get your winnings. Therefore, I do not waste time on research, but use proven crypto casinos and bookmakers.

Wexnident

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Quote from: magneto on November 04, 2021, 02:55:16 PM

Yet half of the licensed online casinos don't even have basic provably fair mechanisms.

It's quite ridiculous. You don't need to be a rocket scientist to be able to provide a good standard of security and privacy, and it should be industry standard. No one should get any awards for doing something that they should have done in the first place.

Crypto casinos are self regulated and speak for themselves in this regard with their provably fair, which is far better imho.

Isn't it because the license itself is really easy to get? Iirc there was even a thread here about that where you just need to submit the relevant documents and you're pretty much done. I guess it just goes to show how most casinos don't actually adopt the proper stuff that they should do. Though really, instead of incentives, they should've prepared punishments to those who couldn't actually reach the standard of their "Safer betting" standards.

magneto

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Yet half of the licensed online casinos don't even have basic provably fair mechanisms.

It's quite ridiculous. You don't need to be a rocket scientist to be able to provide a good standard of security and privacy, and it should be industry standard. No one should get any awards for doing something that they should have done in the first place.

Crypto casinos are self regulated and speak for themselves in this regard with their provably fair, which is far better imho.

terrorJR

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this is a very good achievement because it is rare for a casino to get an award and as a standardization in gambling.
On the other hand, actually things like this also depend on the country or region of the casino because until now only a few countries have legalized gambling and this does not apply to countries that still strongly reject gambling, including one of them is the country I live in at the time. this

Fesatmas

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Quote from: Fatunad on November 03, 2021, 05:54:07 PM

Business is business as usual and actually they arent really the responsible into those people who had mainly affected by gambling addiction or simply they dont really look upon who had been hooked up that much since that means its more revenue for them. Standards? They are regulated which means that they are following some set of
rules but only good on a certain key area and the rest is just really been ignored which it isnt really that surprising.

You're right, that's the reality that actually happens and until then casinos are only limited to doing business and don't care what effect it has on gamblers. There is no concern whatsoever for cases of overcoming addiction problems other than as a business that favors casinos. Unless gambling is entertainment advice, that's the key why we are good at dealing with gambling.

Findingnemo

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I am not sure how big the achievement is actually but people do really care about safety on a casino?

If you are talking about safety of our betting money then wven operating casino should be awarded with such rewards since they are being fair and giving the rewards to the winners.

Reatim

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Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.
It represents their social responsibility and quality standard in the gambling industry which is an admirable achievement. They apparently have level 3 which is the highest level possible giving them points for commitment towards achieving secure and safer standards for their users.

Quote

GamCare’s description of advanced level 3 is “a business that has adopted a wide range of safer gambling measures that go beyond the social responsibility provisions of their gambling licence”.

It's the only uk based land casino to have achieved this award.

Quote

Being the only UK land-based casino to be awarded this level of accreditation further emphasises that adopting safe gambling measures and customer care is at the heart of everything we do. While we’re delighted with the renewal of the award, we will continue to improve our standards to provide the best possible experience for our customers when they visit our casinos.”

Source : https://www.gamblinginsider.com/news/13648/genting-casinos-uk-awarded-gamcares-safer-gambling-standard-for-second-time

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

Cool idea awarded because of their standards in betting in which more safer? can't be all casino operated worldwide participate in this same action? because i think if this standards will be applied worldwide then there is nothing that may bring doubt to the gamblers .
like me i am very choosy in which site to play because i Know that there are only few that brings good standards of fair playing.

xSkylarx

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Quote from: Fesatmas on November 03, 2021, 02:38:10 PM

Quote from: qwertyup23 on November 01, 2021, 12:19:32 PM

Almost all businesses that I know derive their goal from profit alone. Even with their efforts of lowering their prices or offering free promos, they only have one thing in mind- which is to earn money and profit on the end. But the fact that this casino was awarded for their safer betting standards mean that they do care for the enjoyment, safety, and convenience of its players and users.

Finding this kind of casino is not easy nowadays. So like most casinos, all are concerned only with profit without any repercussions. I think it would be very disinterested for other casinos to meddle in the affairs of so many and varied individuals just to get over an addiction. In my opinion, this is the initiative of several groups of gamblers who happened to be unexpectedly supported by the casino.

There is no point in it for the casino owners because they aren't making any money from it. This type of casino is extremely hard to come by because most casinos are only interested in expanding or improving their current games, and they don't want to spend money on it because they aren't making any money from it. Because of this, I think people who play at a casino like this are extremely fortunate to be able to do so.

passwordnow

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Quote from: goinmerry on November 03, 2021, 06:32:26 PM

Not aware of Genting Casinos, as they are UK-based of course, but what are the factors they met to receive such awards?

It's indicated at the beginning of the article, there are some factors that have been said how Gamcare describes their levels and why it's on that specific level.

Quote from: acroman08 on November 02, 2021, 06:03:55 PM

gamblers are not the only ones that give a bad image to gambling. casinos are known for being used as a front for money laundering, drug trade, and other illegal stuff. aside from destructive addictive gamblers, the things I mentioned is one of the main reason why gambling is always looked down on and frowned upon. that being said, having news like this is always a good thing to hear.

It's a social norm that has been made already about gambling but all that you've said are facts. It's being used by those illegal activities since there's money at stake and it's easier for them to do such since all they have is easy money earned.

goinmerry

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Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Source : https://www.gamblinginsider.com/news/13648/genting-casinos-uk-awarded-gamcares-safer-gambling-standard-for-second-time

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

Not aware of Genting Casinos, as they are UK-based of course, but what are the factors they met to receive such awards?

When it says, safe gambling standards, does it mean they have their own help desk support that provides support to all their customers to ensure these people will not be turned into crap in an event of a loss?

Maybe they also have their own gambling rehab center or same service specifically for their users?

Fatunad

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Quote from: Fesatmas on November 03, 2021, 02:38:10 PM

Quote from: qwertyup23 on November 01, 2021, 12:19:32 PM

Almost all businesses that I know derive their goal from profit alone. Even with their efforts of lowering their prices or offering free promos, they only have one thing in mind- which is to earn money and profit on the end. But the fact that this casino was awarded for their safer betting standards mean that they do care for the enjoyment, safety, and convenience of its players and users.

Finding this kind of casino is not easy nowadays. So like most casinos, all are concerned only with profit without any repercussions. I think it would be very disinterested for other casinos to meddle in the affairs of so many and varied individuals just to get over an addiction. In my opinion, this is the initiative of several groups of gamblers who happened to be unexpectedly supported by the casino.

Business is business as usual and actually they arent really the responsible into those people who had mainly affected by gambling addiction or simply they dont really look upon who had been hooked up that much since that means its more revenue for them. Standards? They are regulated which means that they are following some set of
rules but only good on a certain key area and the rest is just really been ignored which it isnt really that surprising.

Fesatmas

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Quote from: qwertyup23 on November 01, 2021, 12:19:32 PM

Almost all businesses that I know derive their goal from profit alone. Even with their efforts of lowering their prices or offering free promos, they only have one thing in mind- which is to earn money and profit on the end. But the fact that this casino was awarded for their safer betting standards mean that they do care for the enjoyment, safety, and convenience of its players and users.

Finding this kind of casino is not easy nowadays. So like most casinos, all are concerned only with profit without any repercussions. I think it would be very disinterested for other casinos to meddle in the affairs of so many and varied individuals just to get over an addiction. In my opinion, this is the initiative of several groups of gamblers who happened to be unexpectedly supported by the casino.

michellee

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🐺Spinarium.com🐺 - iGaming casino

Quote from: acroman08 on November 02, 2021, 06:03:55 PM

Quote from: South Park on November 02, 2021, 05:55:45 PM

it is only a minority of gamblers that give a bad image to the industry and if they can do something to reduce that number even further then this is good news for everyone involved in the industry.

gamblers are not the only ones that give a bad image to gambling. casinos are known for being used as a front for money laundering, drug trade, and other illegal stuff. aside from destructive addictive gamblers, the things I mentioned is one of the main reason why gambling is always looked down on and frowned upon. that being said, having news like this is always a good thing to hear.

The negative thing from gambling is an addiction that can happen to gamblers and once they become addicted to gambling, they can use all they have just to play gambling, even they can sell what they have. Hopefully, in that place, the destructive addiction will not happen. If it still happens, that will not have a big impact on society because if they can not control the impact, I am afraid that can be a big problem for the government and the country. It is not just homework for the casino. Still, the gamblers need to have responsibility related to this so both casinos and gamblers can prevent the big impact later.

acroman08

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Quote from: South Park on November 02, 2021, 05:55:45 PM

it is only a minority of gamblers that give a bad image to the industry and if they can do something to reduce that number even further then this is good news for everyone involved in the industry.

gamblers are not the only ones that give a bad image to gambling. casinos are known for being used as a front for money laundering, drug trade, and other illegal stuff. aside from destructive addictive gamblers, the things I mentioned is one of the main reason why gambling is always looked down on and frowned upon. that being said, having news like this is always a good thing to hear.

South Park

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Quote from: 24Kt on October 27, 2021, 04:15:49 PM

Quote from: South Park on October 27, 2021, 03:58:38 PM

Quote from: Fesatmas on October 26, 2021, 03:58:46 PM

Despite its limitations in the UK, I think this is a great change to improve the reputation of the casino. Because after all operating in the UK can make anyone who lives there can immediately get good service. Broadly speaking, this type of casino gambling prioritizes the nearest place first. That way there will be exposure from other users gradually.

It should be grateful, when there are many casinos under the pretext of various frauds, it certainly makes them comfortable in the midst of the accusations.
I wish other casinos did this too, for customer satisfaction purposes.

Unfortunately casinos all over the world still have a bad reputation and many people argue against gambling as they think that every single person that gambles has a problem when this could not be further from the truth, many times the only thing we want is to have some time to relax ourselves and nothing more and the casino can be a good way to get rid of some of that stress, however we must recognize that there are some people that develop some issues and in those instances casinos should have some measures in hand to protect the addicted gambler of losing all their capital.

We can't blame others for having negative perception towards gambling because most of the time, the bad news stemming from gambling is highlighted by the media. Like debt, violence, theft and many others. But the good effect on people just trying to have a good time is very rare discussed. So yes, the reputation of casinos anywhere in the world is more on the negative side. So this kind of news is good as they recognized the casino to be of in good standards in terms of betting. Though betting is always up to the gambler himself. Even if they have restrictions, the casino itself don't have the control on gambling activities of the player.

And it is precisely why news like this one also need to be promoted, the gambling industry produces a lot of jobs and taxes all over the world and it does so by just giving some extra entertainment to their customers that for the most part are able to gamble responsibly, it is only a minority of gamblers that give a bad image to the industry and if they can do something to reduce that number even further then this is good news for everyone involved in the industry.

ene1980

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Quote from: fiulpro on October 26, 2021, 01:14:32 PM

~
Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

Never heard about this but what is the benchmark to get the award for their betting standard, do they have a limit on the amount of money you can spend per day or do they allow you to continue gambling when you are intoxicated. Majority of the casinos are making huge amount of money when their customers are drunk and they keep on rolling ending up loosing and if any casino has that standard which i am not sure any casino will implement them.

crzy

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Quote from: BitcoinAccepted on October 29, 2021, 04:29:16 AM

I haven't been on that casino before but it's great that they achieve that award that shows that they not only care about their business but also care the health of all their players. I wonder what kind of health procedures or protocol they have on their casino I'm sure that it might be a strict one.

It should be above the protocols to gain such award because in my place, casinos are still closed and the only option is to play online which is more convenient for me although it means lesser fun since I can’t hangout with my friends. Gaining such award will also gain the trust of money, kudos to that casino and to all the players who trusted that casino.

shield132

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It's good that this casino meets and even exceeds all the requirements that casino needs to less the harm of gambling and protect their players but it's sad there was no talk about the implementations in the article.
Btw I saw their website (seems they have online casino too) and on the Responsible Gambling page, they had quite a lot of information, advices and suggestions to stop the harm and really take care of the customers.
They offer the following interesting tools:
1. Cooling-Off - You can rest from 24 hours or 1 to 6 weeks.
2. Self-Exclusion - Your account will never be active again if you don't request (which you can only after 180 days from activation).
3. Deposit Limits
4. Game Status Reminder - It will remind you how much time you spend in gambling.
5. Gambling Blocks on Debit Cards

Seems there is a website called GamStop in UK where if you register, you won't be able to gamble, receive marketing messages, promotions, etc from casinos that are registered in UK.

qwertyup23

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Quote from: Fesatmas on November 01, 2021, 11:47:30 AM

Quote from: BitcoinAccepted on October 29, 2021, 04:29:16 AM

I haven't been on that casino before but it's great that they achieve that award that shows that they not only care about their business but also care the health of all their players. I wonder what kind of health procedures or protocol they have on their casino I'm sure that it might be a strict one.

Because the casino is based in the UK and if you live there then there is no harm in visiting the casino. However, most casinos generally do not deal with personal matters of individual mentality and regardless of the gambler's advantage, that is not the business of the casino. Actually there are still some casinos that have initiatives like the ones in the UK, but not all of them can be experienced where we live.

Whoah this actually exceeded my expectations especially that this came from a gambling establishment.

Almost all businesses that I know derive their goal from profit alone. Even with their efforts of lowering their prices or offering free promos, they only have one thing in mind- which is to earn money and profit on the end. But the fact that this casino was awarded for their safer betting standards mean that they do care for the enjoyment, safety, and convenience of its players and users.

Fesatmas

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Quote from: BitcoinAccepted on October 29, 2021, 04:29:16 AM

I haven't been on that casino before but it's great that they achieve that award that shows that they not only care about their business but also care the health of all their players. I wonder what kind of health procedures or protocol they have on their casino I'm sure that it might be a strict one.

Because the casino is based in the UK and if you live there then there is no harm in visiting the casino. However, most casinos generally do not deal with personal matters of individual mentality and regardless of the gambler's advantage, that is not the business of the casino. Actually there are still some casinos that have initiatives like the ones in the UK, but not all of them can be experienced where we live.

BitcoinAccepted

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I haven't been on that casino before but it's great that they achieve that award that shows that they not only care about their business but also care the health of all their players. I wonder what kind of health procedures or protocol they have on their casino I'm sure that it might be a strict one.

davis196

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The terms "casino" and "social responsibility" should not be included in one sentence.
What makes a casino socially responsible?Banning gambling addicts from gambling and wasting their money in the same "socially responsible" casino?Great,but the gambling addicts will just leave that casino and go somewhere else,in a not-so-socially responsible casino.
I have nothing against businesses,that are doing their best to be legit and honest with their customers,but this "socially responsible gambling" BS seems like hypocrisy to me.
The gambling business isn't a socially responsible business and it never will be.
That doesn't mean that I'm against gambling in general.People should gamble for fun.The addicts should be kept away from gambling.

TravelMug

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Even here in the Philippines, Genting name is big as far as building hotels and casinos.

So I'm not surprised that they've won second time in a row this kind of awards because their reputations precedent it. They are really pushing the bar as far as casino gambling experience is, and probably working with different governments around the world to make it safe and more fun.

I'm not familiar with other names though, maybe Genting can continue it's run and maybe can still continue to improved areas in the gambling industries.

traderethereum

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Quote from: uneng on October 28, 2021, 06:43:16 AM

I tried to find more informations about what casinos have to accomplish to receive such award, but wasn't able to find clear guidelines, besides this:

Quote

The Standard offers four levels of award from Base Level to Advanced Level 3.

Businesses are required to meet 10 areas which are the foundation to building a safer gambling approach. The assessment looks at 73 criteria, 52 of which are expected of businesses to meet the Base Level Standard, with the remaining Advanced Level criteria measuring the degree to which businesses exceed the Base Level. Three of the Advanced Level criteria are mandatory for any businesses wishing to achieve Advanced Levels.

Below, they point some "criteria", but without further details:

Quote

Corporate Governance and Risk Management
Collaboration and Sharing Best Practice
Safer Gambling Spend and Contribution to RET
Protection of Children, Young Adults and Vulnerable CustomersC
Customer Information, Profiling and Interaction
Production Design and Innovation in Safer Gambling Tools
Self-Exclusion
Advertising and Promotion
Staff Training and Development
Addressing Problem Gambling Amongst Staff

https://bettingandgamingcouncil.com/members/gamcare-safer-gambling-standard

I suppose these 10 items on the list are the 10 areas which casinos must improve their policies and approach with gamblers.

For crypto casinos I believe it will be hard to be awarded, because some of the points demanded by GamCare go against their decentralized nature or simplified sign up and usage requirements.

The most concerning thing is protecting children, young adults, and vulnerable customers because that is the most crucial thing that not every child and young people know.
They need to think about how they can protect them and maybe they can use some application to monitor the child and young people who browse the internet.
Maybe in the crypto gambling site, the thing against the decentralized is about each gambler's identification who visits the gambling site.
A crypto gambler wants to play gambling as anonymous, making it difficult to find which site allows them to gamble without anyone knowing.

Fesatmas

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Quote from: 24Kt on October 27, 2021, 04:15:49 PM

Quote from: South Park on October 27, 2021, 03:58:38 PM

Unfortunately casinos all over the world still have a bad reputation and many people argue against gambling as they think that every single person that gambles has a problem when this could not be further from the truth, many times the only thing we want is to have some time to relax ourselves and nothing more and the casino can be a good way to get rid of some of that stress, however we must recognize that there are some people that develop some issues and in those instances casinos should have some measures in hand to protect the addicted gambler of losing all their capital.

We can't blame others for having negative perception towards gambling because most of the time, the bad news stemming from gambling is highlighted by the media. Like debt, violence, theft and many others. But the good effect on people just trying to have a good time is very rare discussed. So yes, the reputation of casinos anywhere in the world is more on the negative side. So this kind of news is good as they recognized the casino to be of in good standards in terms of betting. Though betting is always up to the gambler himself. Even if they have restrictions, the casino itself don't have the control on gambling activities of the player.

Agree, that's the reality at this time how the paradigm of gambling will be very vulnerable to being the subject of discussion that is considered bad. We can't avoid it anymore, other than saving ourselves from it for the sake of our satisfaction which does make gambling a form of prolonged stress escape. No wonder the negative side of gambling because it is a risk from the start. Because we feel the sensation of being entertained is ourselves. Although gambling is often considered a bad thing because of its effects. Back to the gambler himself.

So far we are still in the realm of being reasonable and controlling gambling the way we want.

acroman08

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the fact that they are the only land-based casino in the UK to receive this award twice is quite impressive. other than reputation I wonder what benefits do they get for winning the award.

Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Which casino you think should be included in the list in the future??

do you have a link to the list of casino candidates for the award? the article didn't mention which casinos were on the list.

Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Did you ever try and gamble there?

it's my first time hearing about the casino and it seems like I won't be able to try their online casino since my country is restricted.

uneng

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I tried to find more informations about what casinos have to accomplish to receive such award, but wasn't able to find clear guidelines, besides this:

Quote

The Standard offers four levels of award from Base Level to Advanced Level 3.

Businesses are required to meet 10 areas which are the foundation to building a safer gambling approach. The assessment looks at 73 criteria, 52 of which are expected of businesses to meet the Base Level Standard, with the remaining Advanced Level criteria measuring the degree to which businesses exceed the Base Level. Three of the Advanced Level criteria are mandatory for any businesses wishing to achieve Advanced Levels.

Below, they point some "criteria", but without further details:

Quote

Corporate Governance and Risk Management
Collaboration and Sharing Best Practice
Safer Gambling Spend and Contribution to RET
Protection of Children, Young Adults and Vulnerable CustomersC
Customer Information, Profiling and Interaction
Production Design and Innovation in Safer Gambling Tools
Self-Exclusion
Advertising and Promotion
Staff Training and Development
Addressing Problem Gambling Amongst Staff

https://bettingandgamingcouncil.com/members/gamcare-safer-gambling-standard

I suppose these 10 items on the list are the 10 areas which casinos must improve their policies and approach with gamblers.

For crypto casinos I believe it will be hard to be awarded, because some of the points demanded by GamCare go against their decentralized nature or simplified sign up and usage requirements.

AicecreaME

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Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.
It represents their social responsibility and quality standard in the gambling industry which is an admirable achievement. They apparently have level 3 which is the highest level possible giving them points for commitment towards achieving secure and safer standards for their users.

Quote

GamCare’s description of advanced level 3 is “a business that has adopted a wide range of safer gambling measures that go beyond the social responsibility provisions of their gambling licence”.

It's the only uk based land casino to have achieved this award.

Quote

Being the only UK land-based casino to be awarded this level of accreditation further emphasises that adopting safe gambling measures and customer care is at the heart of everything we do. While we’re delighted with the renewal of the award, we will continue to improve our standards to provide the best possible experience for our customers when they visit our casinos.”

Source : https://www.gamblinginsider.com/news/13648/genting-casinos-uk-awarded-gamcares-safer-gambling-standard-for-second-time

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

This is a great achievement indeed for them. It's really nice to know that there are still gambling casinos that are not only after the profit they are going to make, but also after to the welfare and the quality of services they will offer to their customers/players. It feels reassuring that there are still casinos that are willing to go beyond what they are intended to do. They keep up and maintain their reputation not only by words but by works. To achieve such award means that they have really did something to take the game into the next level of thrill and safety for the both parties.

I hope they would be able to continuously maintain their standards for the next decades more. They are now the model of what a safe space and standard casino would be and I wish that other casinos in UK will follow their footsteps to be able to make a healthy gambling community. After all, they really should make and do their best to offer quality services because people are paying them for it.

Victorycoin

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Casinos are usually run on the basis of their credentials and standards each casino we do an investigation on a few key points that show us whether the casino is credible an important criterion is the casino or online gambling site site another critical issue is that a casino security experienced and skilled Casino.org review team has taken the time to carefully evaluate hundreds of different sites before recommending the best of online players. If you choose the recommended casino online, you are sure that it is a safe and secure casino that will give you the best gambling experience.

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Quote from: South Park on October 27, 2021, 03:58:38 PM

Quote from: Fesatmas on October 26, 2021, 03:58:46 PM

Despite its limitations in the UK, I think this is a great change to improve the reputation of the casino. Because after all operating in the UK can make anyone who lives there can immediately get good service. Broadly speaking, this type of casino gambling prioritizes the nearest place first. That way there will be exposure from other users gradually.

It should be grateful, when there are many casinos under the pretext of various frauds, it certainly makes them comfortable in the midst of the accusations.
I wish other casinos did this too, for customer satisfaction purposes.

Unfortunately casinos all over the world still have a bad reputation and many people argue against gambling as they think that every single person that gambles has a problem when this could not be further from the truth, many times the only thing we want is to have some time to relax ourselves and nothing more and the casino can be a good way to get rid of some of that stress, however we must recognize that there are some people that develop some issues and in those instances casinos should have some measures in hand to protect the addicted gambler of losing all their capital.

We can't blame others for having negative perception towards gambling because most of the time, the bad news stemming from gambling is highlighted by the media. Like debt, violence, theft and many others. But the good effect on people just trying to have a good time is very rare discussed. So yes, the reputation of casinos anywhere in the world is more on the negative side. So this kind of news is good as they recognized the casino to be of in good standards in terms of betting. Though betting is always up to the gambler himself. Even if they have restrictions, the casino itself don't have the control on gambling activities of the player.

South Park

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Quote from: Fesatmas on October 26, 2021, 03:58:46 PM

Despite its limitations in the UK, I think this is a great change to improve the reputation of the casino. Because after all operating in the UK can make anyone who lives there can immediately get good service. Broadly speaking, this type of casino gambling prioritizes the nearest place first. That way there will be exposure from other users gradually.

It should be grateful, when there are many casinos under the pretext of various frauds, it certainly makes them comfortable in the midst of the accusations.
I wish other casinos did this too, for customer satisfaction purposes.

Unfortunately casinos all over the world still have a bad reputation and many people argue against gambling as they think that every single person that gambles has a problem when this could not be further from the truth, many times the only thing we want is to have some time to relax ourselves and nothing more and the casino can be a good way to get rid of some of that stress, however we must recognize that there are some people that develop some issues and in those instances casinos should have some measures in hand to protect the addicted gambler of losing all their capital.

Fortify

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Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.
It represents their social responsibility and quality standard in the gambling industry which is an admirable achievement. They apparently have level 3 which is the highest level possible giving them points for commitment towards achieving secure and safer standards for their users.

Quote

GamCare’s description of advanced level 3 is “a business that has adopted a wide range of safer gambling measures that go beyond the social responsibility provisions of their gambling licence”.

It's the only uk based land casino to have achieved this award.

Quote

Being the only UK land-based casino to be awarded this level of accreditation further emphasises that adopting safe gambling measures and customer care is at the heart of everything we do. While we’re delighted with the renewal of the award, we will continue to improve our standards to provide the best possible experience for our customers when they visit our casinos.”

Source : https://www.gamblinginsider.com/news/13648/genting-casinos-uk-awarded-gamcares-safer-gambling-standard-for-second-time

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

It is a bit unusual for gamcare to go to the step of effectively endorsing and promoting a specific brand of casino. It would be more interesting to see what specifically sets them apart as "going the extra mile" compared to other UK casino offers, something that seems to be distinctly missing from the article. I would only imagine that all casino operators in the UK now conform to some basic minimum standards such as self-exclusion abilities and unless Genting is doing something unique like pro-actively blocking problem gamblers (terrible for a gambling business) without intervention, then I'm not sure this award has much meaning at all. Infact it seems like Gamcare is getting played or sucked into the system it is meant to be protecting against.

suzanne5223

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The Gamcare stance concern the award they issued to a gambling site is understandable due to the number of people who are gambling addicted in the UK and the company is a charity organization that provides advice and support to those who are gambling addict and also help those that are having a gambling problem.

These moves will only save a lot of people since the UK people are among the people that gamble the most in the world especially in Sports but the Gamcare official still needs to monitor the activities of gambling sites especially those that have received the level 3 award just to be extra careful.

Hydrogen

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There doesn't appear to be much information available on the criteria used to measure casino safety.

I for one had no idea casino related injury was a serious public health hazard, in need of oversight and rewards.

Businesses proudly display their "207 injury free days" signs on their premises. This must be something similar, which I'm not a fan of. In this world where rising oil prices and inflation are real threats to society and standard of living. I can't imagine people focusing on small issues relating to casino safety. As if casinos pose serious health hazards to anyone.

Cling18

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There are lots of trusted casinos that provide good services for their users that need to be acknowledged not just locally but internationally. However, we might say that the award for the said casino is just a small thing since it's just a local award yet we have to keep in mind that the UK has a huge number of gamblers and they have lots of casinos competing for the said title. That's for sure a big achievement for them.

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Quote from: fiulpro on October 26, 2021, 01:14:32 PM

.... I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

Be it a local or an international award, an award is an indication and a recognition that an individual or an organisation is doing well. Also recognition is an encouragement to do more. In that locale where this casino is sited, it will prompt other casinos around to increase their standards and do better.

Fesatmas

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Quote from: TravelMug on October 26, 2021, 07:51:32 PM

I'm not sure where you live, but traditional and land based casino reputations have been improved a lot in the last 10 years. Most of them are helping the government and been paying taxes (although with cut-tax as incentives), but still they are one of the biggest contributors.

It's true they donate a certain amount of tax for each time they operate. But it depends where the casino has a loose policy from the government. For example, right now in the country I live in, online gambling casinos are starting to be hunted by the government for reasons of bringing bad effects. Habits that damage the mental and also lead to other bad actions. This is because gamblers risk all their possessions without thinking that what is at stake is no longer yours.

The online casino where I live is starting to close a lot and the managers have started to be investigated. This is what happens in parts of the country that have diversity. Then you have to be able to accept what happened not all gambling casinos are really supported. Given the negative impact is too large, than the positive. Like it or not, it will backfire.

YOSHIE

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Wait, does that have anything to do with the Genting casino in Malaysia, it looks like the Genting casino is not foreign to me, the only difference is that there is a base in the UK and in Malaysia, Genting casino in Malaysia is one of the oldest casinos operating since 1969, it is the richest revenue casino ever listed, after all, Genting casino in Malaysia is also a Legal casino, this casino is currently led by Lim Kok Thay.

If you visit Malaysia it is very easy you find Genting casino in hotels and resorts.

What I want to ask about Genting casino is: is there any relationship/partnership between UK and Malaysia, I mean the owner.

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Well, it is useful in building up their reputation though I've never heard of it. Rather understandable since I just looked it up, and it's well, banned on my country lmao. I guess that's one of the reasons why they were awarded with the award, though following the rules should be something obvious when it comes to casinos.

Quote from: Saint-loup on October 27, 2021, 04:41:20 AM

Unfortunately the article doesn't say if this is a local or an international award and what assessment criteria have been used. From what I understood it seems to be a local one for UK online and land-based casinos but do you know what are those criteria? I hardly see what a brick and mortar casino could do to be safer for gamblers.

Doesn't it seem like it's international?

Quote

Genting currently is the only UK land-based casino to achieve this award, yet it actually represents a renewal of the accreditation, this being the second consecutive time the operator has been awarded it.

From the wording, you can denote that though you can also say that it pertains to a land-based vs online, though if I were to compare the two scenarios, I'd say the former would actually have the higher chance of being true. As for the criteria gamcare has it in their site, here you go.

https://www.safergamblingstandard.org.uk/how-to-apply/the-standard/

Jackl87

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Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.

I don't really know about that casino and i have also never heard of that award before but in general i would be very careful with such awards and stuff. You always need to check first for what the company received the award and which company or Institution is handing out this awards. It often happens that those awards have basically zero value or meaning and were just created for promotional reasons. Just look at those food labels for example.

Saint-loup

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Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.
It represents their social responsibility and quality standard in the gambling industry which is an admirable achievement. They apparently have level 3 which is the highest level possible giving them points for commitment towards achieving secure and safer standards for their users.

Quote

GamCare’s description of advanced level 3 is “a business that has adopted a wide range of safer gambling measures that go beyond the social responsibility provisions of their gambling licence”.

It's the only uk based land casino to have achieved this award.

Quote

Being the only UK land-based casino to be awarded this level of accreditation further emphasises that adopting safe gambling measures and customer care is at the heart of everything we do. While we’re delighted with the renewal of the award, we will continue to improve our standards to provide the best possible experience for our customers when they visit our casinos.”

Source : https://www.gamblinginsider.com/news/13648/genting-casinos-uk-awarded-gamcares-safer-gambling-standard-for-second-time

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

Unfortunately the article doesn't say if this is a local or an international award and what assessment criteria have been used. From what I understood it seems to be a local one for UK online and land-based casinos but do you know what are those criteria? I hardly see what a brick and mortar casino could do to be safer for gamblers.

michellee

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That award is available in the UK so I do not think that other countries will have the same things as in the UK. It is not easy to achieve that award because they need to increase their standard services. But that casino can be a sample for the other land-based casino in the UK to care and give quality services for their consumers.

They are not just concerned with making much money from their business but also think about how to give the best services to their consumer and always serve the best for them.

Fundamentals Of

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Of course, this is surely something to be appreciated. At least they are somehow concerned about their gamblers. It is good that they integrate and implement standards and mechanisms for security and safety of their patrons.

But this is of course all part of their business. In the end, they are doing this more for themselves than their patrons. They want success for their company. This is always their first consideration. So when they say that "adopting safe gambling measures and customer care is at the heart of everything we do," it simply means they come secondary to making making.

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Quote from: TimeTeller on October 26, 2021, 06:44:57 PM

Quote from: Fatunad on October 26, 2021, 06:39:34 PM

Quote from: TheEconomists on October 26, 2021, 01:49:45 PM

Quote from: Fatunad on October 26, 2021, 01:38:21 PM

Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

When it comes to awards or something like that then it would really be varying on locale basis because not all places on the world would be having these

kind of ranking,recognition, awards on those services/platforms around.Whenever a business or establishment had able to attained such stuff then i could

say that this would be a good add up for them to at least boost up their reputation and popularity of course.When people do see these kind of awards
at least then that will leave out some positive impression.

Award for excellent may not necessarily be on world stage before the company can be recognized with good reputation brother but an award from a country can really serve the purpose because this award is not that type people used to buy or pay for but it actually based on merit, and that is a good unlike other gambling companies with bad reputation even here in the forum.

This isnt something that can be build up on a short span of time thats why gaining those awards and reputation and something like that will really be a good add up which would really be useful on building their name over time.There's no definite time on when you do achieve on things
but if they would really be that consistent on giving out the best experience on users in the market then they would really
be heading into that situation.

If they can sustain such award, it means, they are doing this as a long-term mission.
This will give them the edge over their competitors and showcase what they can offer to their gamblers.
If they are going beyond their regular responsibility, then, gamblers may even ask advice from the casino itself.
Very rare that you can see a casino extending assistance to their players.

Only a few companies do this, and they look after their customers or gamblers. Because they are exchanging both money and trust, this is also a good strategy and a healthy relationship between gamblers and casino owners. This is the most enjoyable gambling experience you've ever had. Most casinos are currently only concerned with the game and the experience of the game, and they have neglected to consider how they interact with gamblers and provide assistance, as you have stated.

TravelMug

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Quote from: Fesatmas on October 26, 2021, 03:58:46 PM

Despite its limitations in the UK, I think this is a great change to improve the reputation of the casino. Because after all operating in the UK can make anyone who lives there can immediately get good service. Broadly speaking, this type of casino gambling prioritizes the nearest place first. That way there will be exposure from other users gradually.

I'm not sure where you live, but traditional and land based casino reputations have been improved a lot in the last 10 years. Most of them are helping the government and been paying taxes (although with cut-tax as incentives), but still they are one of the biggest contributors.

Quote from: Fesatmas on October 26, 2021, 03:58:46 PM

It should be grateful, when there are many casinos under the pretext of various frauds, it certainly makes them comfortable in the midst of the accusations.
I wish other casinos did this too, for customer satisfaction purposes.

Again, that mindset is old school, maybe some underground casinos in any countries, they are illegal. But with land based casinos wherein billions have been investments, it doesn't make sense to ruin their reputations not just in UK, but in all other countries as well.

TimeTeller

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Quote from: Fatunad on October 26, 2021, 06:39:34 PM

Quote from: TheEconomists on October 26, 2021, 01:49:45 PM

Quote from: Fatunad on October 26, 2021, 01:38:21 PM

Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

When it comes to awards or something like that then it would really be varying on locale basis because not all places on the world would be having these

kind of ranking,recognition, awards on those services/platforms around.Whenever a business or establishment had able to attained such stuff then i could

say that this would be a good add up for them to at least boost up their reputation and popularity of course.When people do see these kind of awards
at least then that will leave out some positive impression.

Award for excellent may not necessarily be on world stage before the company can be recognized with good reputation brother but an award from a country can really serve the purpose because this award is not that type people used to buy or pay for but it actually based on merit, and that is a good unlike other gambling companies with bad reputation even here in the forum.

This isnt something that can be build up on a short span of time thats why gaining those awards and reputation and something like that will really be a good add up which would really be useful on building their name over time.There's no definite time on when you do achieve on things
but if they would really be that consistent on giving out the best experience on users in the market then they would really
be heading into that situation.

If they can sustain such award, it means, they are doing this as a long-term mission.
This will give them the edge over their competitors and showcase what they can offer to their gamblers.
If they are going beyond their regular responsibility, then, gamblers may even ask advice from the casino itself.
Very rare that you can see a casino extending assistance to their players.

Fatunad

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Activity: 2296

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Quote from: TheEconomists on October 26, 2021, 01:49:45 PM

Quote from: Fatunad on October 26, 2021, 01:38:21 PM

Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

When it comes to awards or something like that then it would really be varying on locale basis because not all places on the world would be having these

kind of ranking,recognition, awards on those services/platforms around.Whenever a business or establishment had able to attained such stuff then i could

say that this would be a good add up for them to at least boost up their reputation and popularity of course.When people do see these kind of awards
at least then that will leave out some positive impression.

Award for excellent may not necessarily be on world stage before the company can be recognized with good reputation brother but an award from a country can really serve the purpose because this award is not that type people used to buy or pay for but it actually based on merit, and that is a good unlike other gambling companies with bad reputation even here in the forum.

This isnt something that can be build up on a short span of time thats why gaining those awards and reputation and something like that will really be a good add up which would really be useful on building their name over time.There's no definite time on when you do achieve on things
but if they would really be that consistent on giving out the best experience on users in the market then they would really
be heading into that situation.

Fesatmas

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Activity: 2268

Merit: 275

Despite its limitations in the UK, I think this is a great change to improve the reputation of the casino. Because after all operating in the UK can make anyone who lives there can immediately get good service. Broadly speaking, this type of casino gambling prioritizes the nearest place first. That way there will be exposure from other users gradually.

It should be grateful, when there are many casinos under the pretext of various frauds, it certainly makes them comfortable in the midst of the accusations.
I wish other casinos did this too, for customer satisfaction purposes.

TheEconomists

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Activity: 267

Merit: 11

Quote from: Stedsm on October 26, 2021, 02:10:22 PM

As the awards were limited to UK based casinos, I don't think it gives them the complete advantage over all the casinos worldwide because no other comparisons were made. I truly believe that online casinos are also doing much better at serving their users while also letting addicted gamblers keep safe distance by having their own helplines to talk about it (a very few have it) or others also redirect to gambleresponsibly.

But yeah, such awards must be organised on a global basis so to let worldwide casinos take part in such programs to showcase their integrity levels and present the world with how responsibly they are taking care of all the departments that come under gambling industry.

This is first time of hearing about a gambling company taking responsibility to talk with the addicted gamblers though you didn't not mention the particular gambling company for me to verify your claim but be that as it may, if such really exist then it is a good one and that will really help those that are addicted and those who are yet to get addicted to gambling.

Stedsm

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As the awards were limited to UK based casinos, I don't think it gives them the complete advantage over all the casinos worldwide because no other comparisons were made. I truly believe that online casinos are also doing much better at serving their users while also letting addicted gamblers keep safe distance by having their own helplines to talk about it (a very few have it) or others also redirect to gambleresponsibly.

But yeah, such awards must be organised on a global basis so to let worldwide casinos take part in such programs to showcase their integrity levels and present the world with how responsibly they are taking care of all the departments that come under gambling industry.

TheEconomists

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Quote from: Fatunad on October 26, 2021, 01:38:21 PM

Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

When it comes to awards or something like that then it would really be varying on locale basis because not all places on the world would be having these

kind of ranking,recognition, awards on those services/platforms around.Whenever a business or establishment had able to attained such stuff then i could

say that this would be a good add up for them to at least boost up their reputation and popularity of course.When people do see these kind of awards
at least then that will leave out some positive impression.

Award for excellent may not necessarily be on world stage before the company can be recognized with good reputation brother but an award from a country can really serve the purpose because this award is not that type people used to buy or pay for but it actually based on merit, and that is a good unlike other gambling companies with bad reputation even here in the forum.

Fatunad

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Activity: 2296

Merit: 360

Quote from: fiulpro on October 26, 2021, 01:14:32 PM

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

When it comes to awards or something like that then it would really be varying on locale basis because not all places on the world would be having these

kind of ranking,recognition, awards on those services/platforms around.Whenever a business or establishment had able to attained such stuff then i could

say that this would be a good add up for them to at least boost up their reputation and popularity of course.When people do see these kind of awards
at least then that will leave out some positive impression.

fiulpro

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Activity: 1890

Merit: 831

Apparently, Genting Casinos are awarded gamcare safer gambling standards for the second time in row. They are a casino based in UK. I do think this is a really big achievement for them.
It represents their social responsibility and quality standard in the gambling industry which is an admirable achievement. They apparently have level 3 which is the highest level possible giving them points for commitment towards achieving secure and safer standards for their users.

Quote

GamCare’s description of advanced level 3 is “a business that has adopted a wide range of safer gambling measures that go beyond the social responsibility provisions of their gambling licence”.

It's the only uk based land casino to have achieved this award.

Quote

Being the only UK land-based casino to be awarded this level of accreditation further emphasises that adopting safe gambling measures and customer care is at the heart of everything we do. While we’re delighted with the renewal of the award, we will continue to improve our standards to provide the best possible experience for our customers when they visit our casinos.”

Source : https://www.gamblinginsider.com/news/13648/genting-casinos-uk-awarded-gamcares-safer-gambling-standard-for-second-time

Which casino you think should be included in the list in the future?? Did you ever try and gamble there? I was not aware of these awards and I do believe these are an amazing way to show the appreciation and to show the responsibility that a casino might take to go beyond for it's users.

Topic: Genting Casinos awarded for their safer betting standards (Read 583 times)