Author

Topic: glbse password reset problem (Read 796 times)

donator
Activity: 224
Merit: 100
June 05, 2012, 03:57:21 PM
#6
I'm having trouble logging into glbse.
I have reset my password and created a new one but the site says that my username/password is still incorrect.
Can someone put me in touch with someone who can help.
thanks

I had a similar problem, but the solution is in the fine print.

After you reset your password, then go to the GLBSE and log in. After you log in, it will take you to the error page - BUT, if you read the fine print, you will see that it says "you may have been taken here because you just reset your password". So you need to login a second time from that page with the captcha thingy.

From there on out, the new password should work. Good luck!
sr. member
Activity: 283
Merit: 250
Making a better tomorrow, tomorrow.
June 05, 2012, 03:37:06 PM
#5
I'm having a similar problem but I'm using using dual-authentication. After I recovered my account it won't accept any auth-code.
legendary
Activity: 2506
Merit: 1010
June 05, 2012, 04:46:22 AM
#4
I'm having trouble logging into glbse.
I have reset my password and created a new one but the site says that my username/password is still incorrect.

Ya, it is awkward.  After you get the reset, your first attempt to login will be rejected even with the new password.  Then you get a second try where you need to enter the Captcha.  Should let you in then.

If not, try the reset again and repeat the above.
legendary
Activity: 1372
Merit: 1003
June 05, 2012, 02:57:16 AM
#3

Tho you might not get a reply until tomorrow with the UK having a public holiday today.
legendary
Activity: 1372
Merit: 1003
newbie
Activity: 10
Merit: 0
June 05, 2012, 02:52:57 AM
#1
I'm having trouble logging into glbse.
I have reset my password and created a new one but the site says that my username/password is still incorrect.
Can someone put me in touch with someone who can help.
thanks
Jump to: