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Topic: GoldMoney disables customer-customer payments 2012 (Read 648 times)

full member
Activity: 453
Merit: 100
Casey Research quote:
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I don’t understand why anyone would use Bitcoin when they can use GoldMoney, which does all the same things but has real backing.

http://www.caseyresearch.com/cwc/doug-casey-bitcoin-and-currencies
hero member
Activity: 900
Merit: 1000
Crypto Geek
This effects those who, in particular, like to store wealth in precious metals and like the option to trade these for things like Bitcoin without risking it through bust banking.

Quote
Dear Customer,

We are writing to advise you of a change of services we
currently offer to our customers with a Full Holding. Since
the launch of GoldMoney in 2001, we have continued to change
and adapt to the global increase of compliance requirements
for payment service providers. Due to this growing trend of
regulation we have decided to suspend the following services
until further notice with an effective date of the 21st
January 2012:

* The facility to make and receive payments in precious
metals to or from other GoldMoney Full Holding customers.

* The facility to convert directly between the various
currencies.

Basic Holding owners do not have access to these features
and are therefore not affected by this change.

Our research has proven that our customers' use of the metal
payments and currency exchange services is not significant
and we trust that the suspension of these services will not
be inconvenient for the majority of our customers.

In accordance with our Customer Agreement, we are providing
advance notice of this change to our services that will take
effect on the 21st January 2012 at 12am local London time
(GMT). You will be able to make metal payments and currency
exchanges up to this date.

We continue to provide a secure and reliable platform for
the purchase, sale and storage of your precious metals. This
includes enhancing our systems, introducing and adjusting
our products and services, and making our website the most
effective tool for managing your precious metals portfolio.

With this in mind, we have prepared a brief survey to gauge
your interest in current products and also possible future
products we may introduce, depending on the feedback we
receive from you. The survey can be completed at the link
below. All feedback received is anonymous unless you choose
to provide us with your contact details.

https://www.surveymonkey.com/s/goldmoney

We thank you for your continued business, and we will
sincerely appreciate any feedback to help us determine the
products and services that are of most interest to you.

Kind regards
Your Relationship Management Team

 -j
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