Topic: Got scammed by Bitwala! DO NOT USE BITWALA (Read 235 times)

bitwala

full member

Activity: 370

Merit: 100

Own your future. Live on crypto.

Quote from: Youscammedme on July 15, 2017, 05:45:49 AM

Got scammmed by you, have not received my 500€ even if you have an automatical system.

Dear Jami,

We are very sorry for your unhappy experience. I would like to assure you that your funds are safe.

The automated card top up service had some errors over the weekend and that is the reason behind the issue you described. Our support team works on business days from 9 AM to 6 PM https://www.bitwala.com/contact/ and have already contacted you via email.

If for any reason our automated top up service should fail after you have paid the displayed invoice you still get the rate at that time so the recent Bitcoin price fluctuation does not affect your top up amount.

All the best,
Bitwala Team

Youscammedme

newbie

Activity: 6

Merit: 0

Hey,

Got scammed by Bitwala today.

Previously, I managed to top up my Bitwala card with 30 euros and they were instantly on my account as the site says. Yesterday I did top up 500€, but after confirmation it has taken ages and still processing. Customer Support does not answer on this.

They promise instant top ups and automatical system. I have big limits, etc. Everything is fine and I have used the card previously.

The Bitcoin price has dropped so much after rhe top up which means that actually they will even lose money while processing my top up. I noticed that they have not even transferred my Bitcoins away after I sent them.. so actually they will lose money on this and I think that is why they wont process it.

Do not use the service, never.
PM me if you have questions.

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