Topic: Guess who got a HashFast Baby Jet today.......... (Read 7326 times)

I got my BabyJet on January 29th. I was expecting it would run on wireless Windows. Instead, I needed to go buy a WiFi adapter for the Raspberry Pi--not a big deal.  Setting the thing up was a challenge, but I had it running in a couple of hours, without needing a CAT5 cable. Then, the software was updated, and a lot of us lost the better part of a day before it was rolled-back. My BabyJet ran fine for 10 days--no problems with noise, fans, PSUs, or anything. Then, another update came down the pipe Friday night, and the BabyJet has been offline ever since. HashFast sent me a new SD card, but it didn't help. It seems that the update now restores the original configuration, every time it boots, which means I haven't been able to use WiFi, so it won't run. In two weeks time, I've lost four days of mining time due to poor setup instructions and no longer being able to use WiFi.

So, I ended-up re-installing Ubuntu on one of my old laptops, which I *just* upgraded to Windows7, in preparation for using it to run the BabyJet. I just hope they subtract 25% of the BTC they think we might have earned for the MPP, since HashFast is largely responsible for the downtime we have had.

Anyway, I've given up on the RPi.

--Patrick

Can't wait for next gen asics!

https://bitcointalksearch.org/topic/m.4688950 (my post #7743)

so, anybody else got is unit(s) delivered yet  .....

then , we are now at 4 days of their own and another (new) deadline ....
let's wait and see..

Why can't you just plug it into a usb on your computer and try using BFGMiner or CGMiner?  If it works on MinePeon it should be recognized by BFGMiner 3.10.0 since HashFast support was added in this release.

Maybe not that easy.  If it's drawing ~450W through 2 6-pin PCIe connectors, the wires and connectors are probably already near their limit and running hot.

There may be solder-on solutions to this problem, assuming the PCB traces and such can handle more current.

Oh and I was not expecting a call but I did give them my cell since I live in California and figured it would be easier to solve the issues.  No I will not share my cell number on request.  I would guess that they will probably want to work via email and that because I did share my number it worked out for this case.

I don't expect this service or do I think this is normal.  I think it has to do with luck, being an early order, maybe this forum, other people and other facts that caused the call to happen.  I think once this is resolved then getting a call or this kind of service will be rare or minimal at best going forward but that is a guess.

I am sharing this info to help out but please don't expect the same results just because I got this service.  I ordered early and did not pay more then what was listed on the site at the time so lets hope this is just the level of service they want to offer going forward.

UPDATE:

I got a call from HF in response to my first day emails and that the gear was not working right.  Very nice sales tech and I suck with names so I think he said his name was John.  Anyways he wanted to know what was wrong with the unit and I told him about the fans and the power supply issues that I think I am having.  He said that with the system shutting down for about five seconds at random times it could be that the PSU is having issues effecting operation.  He said that last week was the push to start filling orders and so they were in a hurry to get gear out to customers who needed gear in hand and not emails saying it was coming.  To do this they bypassed their planned processes like sending out tracking numbers and opted to fill orders ASAP which is probably why my unit showed up with the issues it did.  They are now doing their planned processes so these issues should not be happening.

So they are shipping another unit to me for a direct exchange so that my down time is minimal and my problems are resolved with a unit that should work as they planned.  Wow so they passed BFL on that item for service.

Also they stated that their programming group is working to continue to offer updates to increase performance and the units should get updated as updates come out.  So emails and other information will follow on that but overall the units should improve production over time.  This came up because I mentioned I did not overclock the unit so as to not void the warranty and that it has been doing a little over 400gh like a solid red line with no waves. 

They said I should have a replacement unit tomorrow and then they would like to check back in to see how that goes.  Again wow.

I will say I am very impressed so far and I will keep you all updated. 

By the way the reason I am doing this info update is one: its cool to get some of the first gear | two: I want to share because other have shared with me to avoid scams and issues | three: I like to help small companies and I hope and or think HashFast is trying to build a company that will do cool things | four: If I share info then other will share and we can help each other out because none of this has been easy no matter what you think and I am talking about the whole start of Bitcoin and not just this hardware setup.

So no I don't work for HashFast or any other Bitcoin company except my own www.hypewiz.com 

Also will shoot more video and photos too.

 

ahem...

https://bitcointalk.org/index.php?topic=427085.new;topicseen#new

this one is just a scam: i asked him in private: " do you receive any tracking number before receiving your unit? " and this is the answer: " bitcoin_UK
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"Hi Mate,

hasn't been shipped yet so no tracking but I can change the delivery address if someone purchased the whole unit."

then ... only one unit shipped at the moment...

Hum... two units then? ......   

paid via btc/bitpay or wire transfer?

I guess this is the first delivery outside of the USA (if you are in the UK?)

What was the shipping date and your position in the queue?

Congrats on your delivery! This caught my attention as I also received mine today! Actually having the same problem with the PSU, have to switch it on and off a few times before it starts up. I didn't find the set up too difficult. It's hashing away pretty well so no complaints but yeah not likely to see those coins back but oh well you win some, you lose some, enjoy!

Error? Or done to buy them extra time? Do you still get the MPP?

For any B1 folks who received unsolicited refund checks (and you didn't cash them).

I was able to have my checks cancelled and my order re-instated by mailing [email protected] and copying [email protected]

This created a fogbuz support case which HF referenced when they got back to me.

I found the telephone support line is pretty much useless.

While still not great, it is definitely better than the 90%+ BTC loss of the USD + tax hit of the unsolicited refund.

Looks like I went from being right near the front of the queue for B1 to pretty much the end due to this error.

as far as i know you cant buy any batch#4. webshop closed. most likely they were forced to stop selling.

I too would like to see what they're using.  IIRC there was a video floating around not too long ago that showed just over 1W/GH

Or plan for delays like I did...Batch 4 just started looking a whole lot juicier with actual shipments and tons of people getting out of line early!

Congrats on getting your order!  Waiting 5 months must have been terribly annoying.

And to all the naysayers regarding the 230GH "Avalon" machines on eBay.  I bought 3 of them, and I'm hashing at around 690GH/s right now.  No pre-order and I'll sell them to the next guy once I find something else more interesting.  As a community we need to STOP feeding these POS companies with pre-orders that take ages to ship or never ship. 

holy crap.  in other news, guess who got a Red Fury today  

with my 2 block erupters, i hope to hit a block sometime next century

Yes, you are so right, I guess the shock of having this BJ show up did not have me firing on all my funny cylinders.  I will say nothing is better then getting a BJ that you were not expecting. 

Hey to all, what or who got the first two that were shipped on Dec 31st?  I see the photos on HF site but nothing about them and since I was number 6 where are the rest of the poor soles, I mean lucky people who got BJ's?

This thread would have been way more enticing if it was titled "Guess who got a BJ today"

good to see them shipping, best luck with your BJ

That makes a lot of sense. Waiting for overclock reports, i guess? Just publish the ssh port here and we promise that we won't burn your house down

i expect them to be easily overclockable. they try to be safe as possible in terms of legal issues. any advice to OC and occuring problems would mean additional trouble to them. so they stay safe and just clock those miners to the guranteed 400 GH/s.

its now up to the community to overclock these things as fast as possible.

Well, that's quite of a straight line... Thanks for sharing...

400 GH conflicts with the other "report", we will see what they are shipping... My guess is that you could possibly have received an older revision of the board? Just a guess, anyway.

https://bitcointalksearch.org/topic/m.4598443

Sorry that was a blip, it is a little above 400Gh.  Here is a screen shot of the last 8 hours.

Thanx for all these updates  much apreciate .

Is it 400 GH or 550 GH?

Because you say 400 GH stable, the pool in the last second of the last video 550 GH.

Strange, so the power supply is shutting off as well? You may want to reseat all the cables, and whatever they are using to jump start the PS.  Or could be bad PS. What model seasonic is that?

You should have seen what I did with the BFL gear when I had it.  Blow your mind. 

Oh no, ran out of money and that stuff was way to much at the time.  They wanted 11K then and I was like hell no.  I hear there stuff is good but for 11K I would rather stick with BFL. 

Yah you and I have been at this for some time.  Remember FPGA, that was fun.  Well hang in there, I would say make sure you have a cool place to run this gear and it should be fine.  I will toss up some screen shots tomorrow of the system so you can see how it is doing.  I will say that it is running smooth when it is running.  Not sure why it shuts off but it might be my unit or something.  Also at 8:30 tonight an email came out form tech support about rebooting the Pi to improve operations.  I wounder if they saw my video or something, ha ha.

Anyways just make sure to use everything they send you and you should be fine, deviate from the plan they have for the gear and all bets are off.

Thanks for the info. I remember you were one of the first to get BFL equipment too. Did you order a cointerra as well?

Usually I don't give this out but since I only ordered one what the hell.  I was order 484 on that list and I was the sixth one down.  Will be happy to share my adventure on this rig with you all.  

And to think I have a monarch coming too, should be fun.

Please do keep in mind that I have only ordered one of each item for a reason.  I know how to mine, been mining since early 2010, and I figured this gear would get here now but I did not figure BTC would be so high and or difficulty.  I figured difficulty would be high but it has sure been on a rip.  Anyways I think mining is important but to be real and big you need to buy volume and I just don't have the power or the location to do it now.  Wish I did but others are coming on and making big waves in the mining world.  For me now I want to invest, work with other companies, launch companies (like Hypewiz.com, check it out) and play around with new gear as it comes.  People have told me that this year we should see 14nm chips so I will probably buy one of those as well but this time cash, not BTC.

I am saying this all so that if you want to mine do so at your own risk, I wanted to try HashFast out and they came through, late but still they came through, and so this was fun and I will see how this goes until the MPP kicks in and then off to eBay with this stuff, maybe.  

Lol I Lol'd at that part.

lol, did you really just throw that raspberry on the floor

Well I hate to say it but yes I paid with Bitcoin (oh those were the days) and as for a forced refund not sure about that.  I saw the emails about refunds and never felt forced to take it.  I was at the BTC Las Vegas conference and went to their booth.  I made if clear that I did not want a refund because the rumors were that you would get BTC back in the value at refund for the rig.  I would rather just get my rig and mine while I wait on the MPP and then sell the gear then.  Not that I am going to get my coins back that I put into this order but it is what it is.

I don't think they are going to get BTC buyers or any buyers off their back.  Sad really, could have been a good one.

Oh you with your facts, now stop that, people are hoping this stuff will all go away.  Nice catch and cool find LOL.

Well I was guessing it would show up soon but no I was not sure.  I did not get an email or tacking number or anything.  It came FedEx and it was next day.  Batch one people got upgraded a while back to like overnight FedEx or something. 

Sorry about that 12 units, hope you paid cash.  They better support the MPP that is the only reason I did not take a refund.  I would think that if they got mine to me and your in batch one you should see something soon. 

Good luck man, you and I have been doing this for some time and you would think by now these companies would do a better job.  Its getting to the point that it is just better to buy coins but it is fun to mine which is why I only bought one of these.

Cool, thanks.  It has been a while since I played with this stuff so thanks for the help. 

HashFast made sure to put a letter in the box saying that if I do overclock that it will void the warranty.  This thing keeps shutting off and then back on so for now going to let it run.  Maybe in a week or two once more of these have come out I will pump it up.

Oh I don't, sorry guess the sarcasm did not come across.

Congrats with your BJ!

To get a sense of where they (HF) are in the shipping queue, would you mind sharing your order#? http://hashfast.com/order-chain/

Thanks & please keep us in the loop regarding stability, power use and overclockability

Just out of curiosity, did you buy with Bitcoin and did they send you a forced refund USD check as a well as the hardware?

That might be the best way for them to get their btc buyers off their back.

He doesn't.

So you didn't know this was coming in? You didn't get tracking ahead of time via email or anything? What kind of shipping was it? Ground, next day?

I have 12 of these in Batch 1. I wonder if they're going to go through with MPP..

HDSolar, to overclock just change the cgminer settings.

default cgminer argument is --hfa-hash-clock 550

try changing it up a little at a time while watching the temp. so goto 570, 590, etc.  Wonder why they wouldn't give you some basic instructions. I know this from looking at the cgminer code.

why do you think your going to make alot of coins at 400gh?

Replaced fans and what happened was that the plastic holding the fan in place snapped in shipping due to (and I am guessing) the weight of the fan and bouncing around in the box.  The fans work but they need to be mounted and no amount of glue is going to fix that, lol.

Gave them a call and went to voice mail, emailed and nothing.  Probably is a warranty thing but sure they are not going to deal with it.  I was lucky with BFL wanting to fix fans but they are the exception.  I wanted them to know so they can avoid this with other people who may not want to fix their gear like I did.  Easier to avoid trouble then to fight your way though it.

I think so, I am now guessing that my unit is acting up due to heat.  I have noticed it shutting down and then one I pulled the front cover to let more air in it seems to be doing better.  Oh well, might need more fans, :-(.

Water leaking no, this is a closed system which has me worried but it seems to be working.  I hope HashFast put the coolant in.

The noise sounds like the fan is rubbing up against one of the radiator blades...  Were there any leaks with the water cooling?

So far, 1/1 units appear to have significant damage upon arrival.   Is anyone keeping a tally?  Might not hurt to start one.

Also - You might want to consider giving them a call to discuss a warranty claim (i think they only warrant these devices for a couple weeks).  At the very least, they can start to resolve the issues and they may end up shipping you a replacement unit.  Sounds like they have very serious issues to resolve.

Well nothing really was that hard about the PI but I will say that if you go to the web and look up the unit that will be wrong.  HashFast is providing an SD card with mining software loaded on it which is Minepeon and I found more about that thanks to Google which was the trick to get the unit running.  There were no directions provided to say hey you are going to need to use Minepeon so look it up.  I was figuring I could use my Windows setup or something but nope, you need to you exactly what they give you and set it up in total before you turn it on.  Make sure you have a monitor with HDMI cable plus a USB keyboard or you will not be happy. 

If I had some past experience with this kind of setup then it would have taken about five minutes to get this rig running (not including swapping out the broken fans) but having never done this setup with this software it took about an hour.  I have had other Lilliputian CPU's but not the PI so this was a twist that I am glad I got to check out but it was an expensive learning curve.

On a side note since I have had the unit running again with all fans working the rig has shut down twice but started right back up.  Again not sure why but I really hope other HashFast customer (us poor soles) start talking about our gear and what it dose and how it works.  It is fun to be first but not when stuff not working right and no one else knows what to do.  HashFast should know but not sure if they have time to return questions now.

Good luck,

Looks like a solid 400Gh.  At this rate I should get my coins back in about three to six years give or take.  All joking aside I had some 120mm fans so switched those out with the broken ones then I flipped the power on and off a few time on the unit and it came up (why don't know, probably a bad PSU).  Looking at the specks on the PI the unit is very stable at 400Gh.  Now it popped up to 500Gh one point but that was just for a short time on one start up today.  The letter they sent also reads that you can overclock the unit to get it up to 550gh but how you do that I have no idea.  One would probably need to go into the PI and play with the settings and since that is all new to me I will pass on that.

Thx mate! Finally some good/better news after all.

Question: what exatly was so difficult with the raspberry? as i havent worked with one before too.

edit: did you have to install cgminer on the raspberry or was it preinstalled?

What speed is it hashing at?

Just enjoying the day off and was about to do some much needed catching up on work around the house when the doorbell rang.  Fedex with a box from HASHFAST.  So I took some crappy videos to show you all that they do ship gear.

First, yes it would have been better to keep the coins then to buy the rig but back then who knew we would be at this price per coin right now.
Second, I was number six on the list so not sure where everyone else lands in the order spectrum but I am also in California so I am sure others will be getting their units soon.
Third, am I happy, well kind of but not really.  In the last two videos you will see that the fans need to be replaced so right now I need to go get fans or ear plugs.  Plus I don't think the PSU is that great, I had to switch it on and off a few time to finally get it to catch.  I am going to watch this unit to make sure it does not overheat, catch fire or anything else.  I think I am starting to understand the name of the unit.  Sounds like a crying baby and now I think I need to watch it like one.
Fourth, Is it working, yes but if you think Butterfly Labs sucks then all I have to say is you have not bought gear and you run video cards.  Not that I want my BFL gear back but wow this was not easy to setup at all.  I am not the best computer guy in the world but I don't need help working a mouse either and this was a bit hard compared to other gear I have had and worked with.  I want HashFast to work out and all the other companies that try to do what they are doing but you have to do as good or better then BFL.  Right now BFL is doing better as of today, sorry guys.

So the good news is that I have the miner protection program so I guess I might be getting three more of these?  Hooray, I think?

Video one
http://www.youtube.com/watch?v=MoxG2WH3mZM
Video two
http://www.youtube.com/watch?v=tIgD3hlL1_I
Video three (By the way I did want it upside down, so thanks in advance to the remarks on that)
http://www.youtube.com/watch?v=gESxjkwECNw
Video four
http://www.youtube.com/watch?v=-YPvTnOXp7Q

PS: Don't have a killowatt on it so I can only hope the power is what is should be listed for now.  Will put one on later but for now just happy it is running.  Need to see how many coins I am going to get on this.