Topic: Hashboard Not Working, USA Repair Sites Non-responsive (Read 139 times)
I've sent to the California location. Zero communication but received replacement equipment directly from China 2-3 weeks later.
Hi everyone,
One hashboard on one of my S9 miners is out. I contacted Bitmain by email and they keep sending me to the webpage with instructions on shipping the miners.
I am in the USA. There are two repair locations in California and one in Washington state. I tried calling them to confirm before sending out the miner but they don't respond to the phone.
The miner is still under warranty.
Anyone else with experience in sending a faulty miner for repair under warranty?
Please help me out. Thanks.
One hashboard on one of my S9 miners is out. I contacted Bitmain by email and they keep sending me to the webpage with instructions on shipping the miners.
I am in the USA. There are two repair locations in California and one in Washington state. I tried calling them to confirm before sending out the miner but they don't respond to the phone.
The miner is still under warranty.
Anyone else with experience in sending a faulty miner for repair under warranty?
Please help me out. Thanks.
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