Author

Topic: HashFast customer e-mail leak (Read 4258 times)

legendary
Activity: 994
Merit: 1000
January 03, 2014, 01:25:26 PM
#40
I have two groups of email addresses (192) but I believe there were a total of 5 groups of emails leaked.
newbie
Activity: 14
Merit: 0
January 03, 2014, 11:00:24 AM
#39
Did anyone count how many emails were leaked? Would be interesting to gauge how large their customer base is, and also the magnitude of this leak.
legendary
Activity: 1176
Merit: 1001
December 30, 2013, 07:06:28 PM
#38
I think that they already did they calculations and double checked them. They are fine with all of the money they will get out of us (not so much in my case).
sr. member
Activity: 434
Merit: 250
December 30, 2013, 06:40:56 PM
#37
I can't imagine a way to make class action collaboration any more straight forward or easily coordinated than leaking contact information for your entire client list.  Unbelievable.  I don't know what these fools at Hashfast deserve, but I hope they get it at any rate.
Its kinda easy why no one makes a class action against them, their original terms say the only option you have is arbitration, you can't bring them to court or a class action.

Unless of course there is fraud involved. Then it will be a criminal case. I see most people are contacting the state AG.. so will be interesting to see what happens. It seemed like the Kansas AG did nothing with BFL, and that is what HF planned all a long it seems.

Simon, Eduardo, Amy, John do you really want to have your names engrained in bitcoin mining history as a bunch of fraudsters? You still have a chance to do right by your customers. Take the chance. Money is not worth ruining your reputation for life.
hero member
Activity: 574
Merit: 500
December 30, 2013, 06:22:22 PM
#36
I can't imagine a way to make class action collaboration any more straight forward or easily coordinated than leaking contact information for your entire client list.  Unbelievable.  I don't know what these fools at Hashfast deserve, but I hope they get it at any rate.
Its kinda easy why no one makes a class action against them, their original terms say the only option you have is arbitration, you can't bring them to court or a class action.
legendary
Activity: 1176
Merit: 1001
December 30, 2013, 06:18:15 PM
#35
I don't know what these fools at Hashfast deserve, but I hope they get it at any rate.
You are starting from the possibly wrong supposition that this wasn't the plot all along.
newbie
Activity: 3
Merit: 0
December 30, 2013, 06:07:37 PM
#34
I can't imagine a way to make class action collaboration any more straight forward or easily coordinated than leaking contact information for your entire client list.  Unbelievable.  I don't know what these fools at Hashfast deserve, but I hope they get it at any rate.
sr. member
Activity: 378
Merit: 250
December 30, 2013, 03:01:00 PM
#33
That's why I said he shouldn't have taken this on. Hashfast is toxic right now, why sully your name with the association.

newbie
Activity: 14
Merit: 0
December 30, 2013, 02:55:59 PM
#32
Taco, you probably shouldn't have taken on this task. Icebreaker / hashfast / eduardo is obviously on vacation. Supposed to be in canada shipping out miners, but we all know that isn't happening. Maybe he is down in the bahamas spending customer money ?

Taco did nothing that could be read as shady.  He didn't play shill/outside man like Cypherdoc that i could remember, just straigt-up "I did this, they told me that."
sr. member
Activity: 378
Merit: 250
December 30, 2013, 02:27:23 PM
#31
Taco, you probably shouldn't have taken on this task. Icebreaker / hashfast / eduardo is obviously on vacation. Supposed to be in canada shipping out miners, but we all know that isn't happening. Maybe he is down in the bahamas spending customer money ?
legendary
Activity: 2128
Merit: 1002
December 30, 2013, 08:33:11 AM
#30
A good company will have this in place:
policies, procedures and controls.

Which one is missing from here?
full member
Activity: 123
Merit: 100
December 30, 2013, 08:14:40 AM
#29
HF really should communicate directly. They probably don't want to take the legal risk and prefer to use loosely affiliated messengers. Not cool.

* Cypherdoc was shilling like a pro in August and then did a 180 in September when he re-sold all his orders to some poor sap.
* Icebreaker is clearly living in a parallel universe where HF is amazing.
* TacoTime is the only one who has been acting with integrity, and this thread is another example of that. So kudos for that.



I would have to agree that TacoTime's response seems honest and straight forward.

I would just end that remark that actions speak louder then words at this point.  My advice to TacoTime come 12:00:01 on Jan 1st 2014 make your decision about your connection to Hashfast.
hero member
Activity: 761
Merit: 500
Mine Silent, Mine Deep
December 28, 2013, 03:05:11 AM
#28
HF really should communicate directly. They probably don't want to take the legal risk and prefer to use loosely affiliated messengers. Not cool.

* Cypherdoc was shilling like a pro in August and then did a 180 in September when he re-sold all his orders to some poor sap.
* Icebreaker is clearly living in a parallel universe where HF is amazing.
* TacoTime is the only one who has been acting with integrity, and this thread is another example of that. So kudos for that.

legendary
Activity: 1176
Merit: 1001
December 28, 2013, 02:30:02 AM
#27
anyone who lives in California should contact the attorney general as they have really strict data privacy laws
Anyone losing time on the privacy aspect is doing HF's game.
hero member
Activity: 784
Merit: 1000
December 28, 2013, 01:14:07 AM
#26
How about those that were just on the newsletter?
donator
Activity: 686
Merit: 519
It's for the children!
December 28, 2013, 12:53:00 AM
#25
All I really wanted was a chance to get you guys and myself some answers about what on earth had been going on with our gear, but it never really happened. I'm kind of feeling like jumping ship now, to avoid damaging my own reputation.

I appreciate your effort.  It builds your rep to ensure the community is aware.

Anyone who lives in California should contact the attorney general as they have really strict data privacy laws.
legendary
Activity: 1484
Merit: 1005
December 28, 2013, 12:31:31 AM
#24
All I really wanted was a chance to get you guys and myself some answers about what on earth had been going on with our gear, but it never really happened. I'm kind of feeling like jumping ship now, to avoid damaging my own reputation.
legendary
Activity: 1652
Merit: 1067
Christian Antkow
December 28, 2013, 12:26:30 AM
#23
Disclaimer: I am not a paid employee of HashFast but was instead selected to answer questions for them here on bitcointalk -- so please don't emit venom in my direction.
I am a little confused on your role here, you are not an employee and was not authorized to say anything yet you state you are "Hashfast Bitcointalk Support" how exactly does that work, especially with matters like this where you and/or Hashfast could get in Legal trouble for speaking out of turn. I am frankly more worried about you since it would be easy to roll you under the bus.
I signed an NDA and they said they would give me discounts in the future, but so far I have received nothing.
I've never signed an employee payroll form or anything like that, and I don't even live in the same country as the company.
I think most people here would agree from day one I was never out to shill -- I fought for refunds for you august buyers until the company all but ignored me.

 Signed NDA. Not being paid. Speaks for HashFast on Bitcointalk.

 *boggles*
legendary
Activity: 1484
Merit: 1005
December 27, 2013, 10:58:24 PM
#22
Disclaimer: I am not a paid employee of HashFast but was instead selected to answer questions for them here on bitcointalk -- so please don't emit venom in my direction.

I am a little confused on your role here, you are not an employee and was not authorized to say anything yet you state you are "Hashfast Bitcointalk Support" how exactly does that work, especially with matters like this where you and/or Hashfast could get in Legal trouble for speaking out of turn. I am frankly more worried about you since it would be easy to roll you under the bus.

I signed an NDA and they said they would give me discounts in the future, but so far I have received nothing.

I've never signed an employee payroll form or anything like that, and I don't even live in the same country as the company.

I think most people here would agree from day one I was never out to shill -- I fought for refunds for you august buyers until the company all but ignored me.
legendary
Activity: 994
Merit: 1000
December 27, 2013, 10:48:17 PM
#21
I  received the update email and my email address was leaked, but funny thing is that I'm not even on batch 1.



It appears that all of their customers were included in the email.  I had originally assumed it was just from Batch 1. (my mistake)
full member
Activity: 155
Merit: 100
December 27, 2013, 10:42:58 PM
#20
I  received the update email and my email address was leaked, but funny thing is that I'm not even on batch 1.

legendary
Activity: 1428
Merit: 1000
https://www.bitworks.io
December 27, 2013, 10:18:32 PM
#19
Disclaimer: I am not a paid employee of HashFast but was instead selected to answer questions for them here on bitcointalk -- so please don't emit venom in my direction.

I am a little confused on your role here, you are not an employee and was not authorized to say anything yet you state you are "Hashfast Bitcointalk Support" how exactly does that work, especially with matters like this where you and/or Hashfast could get in Legal trouble for speaking out of turn. I am frankly more worried about you since it would be easy to roll you under the bus.
legendary
Activity: 994
Merit: 1000
December 27, 2013, 10:18:17 PM
#18
What a disaster! Could HF have screwed up this launch any worse?  Roll Eyes

I sent trust to dhenson for alerting me to this matter via email with nothing to gain from his action. I suggest that others do the same, if he was the one that also alerted you to this problem.

Thank you for the props, just wish I could have sent the email to everyone effected. (only had access to 2/5 of the list)
sr. member
Activity: 364
Merit: 250
December 27, 2013, 10:10:37 PM
#17
What a disaster! Could HF have screwed up this launch any worse?  Roll Eyes

I sent trust to dhenson for alerting me to this matter via email with nothing to gain from his action. I suggest that others do the same, if he was the one that also alerted you to this problem.
legendary
Activity: 1652
Merit: 1067
Christian Antkow
December 27, 2013, 09:58:33 PM
#16
... was instead selected to answer questions for them here on bitcointalk ...

 Why are you the messenger, and they aren't dealing with this fallout themselves ?
hero member
Activity: 574
Merit: 500
December 27, 2013, 09:47:49 PM
#15
Quote
Sorry! In our rush to update we sent email CC not BCC. We spotted error shortly after, have taken immediate action to prevent future errors!
-Twitter
Woot they just admitted to it.
newbie
Activity: 28
Merit: 0
December 27, 2013, 09:29:39 PM
#14
Quote
Sorry! In our rush to update we sent email CC not BCC. We spotted error shortly after, have taken immediate action to prevent future errors!
-Twitter
hero member
Activity: 574
Merit: 500
December 27, 2013, 08:46:19 PM
#13
@tacotime, can you check the headers of your communication with them? What was their email server?

Everything by email was from samantha's gmail, and I think she jumped ship a couple of weeks ago.
Still this means that they didn't protect their customers privacy the proper way by allowing one of their employees to have a copy of the emails.

You'd be kind of pissed off if you went to the bank and the teller that helped you copied all of your account information down then used it the next day or after he/she quit wouldn't you.
legendary
Activity: 1484
Merit: 1005
December 27, 2013, 08:42:21 PM
#12
@tacotime, can you check the headers of your communication with them? What was their email server?

Everything by email was from samantha's gmail, and I think she jumped ship a couple of weeks ago.
sr. member
Activity: 434
Merit: 250
December 27, 2013, 08:35:54 PM
#11
I doubt taco has much communications with them. Cyberdoc on the other hand disappeared a while back.

After being called out as a Hashfast shill, iCeBreaker has been remarkably silent as well.

Coincidentally the last login of hashfast_cl and icebreaker was on the 25th a couple of hours apart. Fun facts.
legendary
Activity: 994
Merit: 1000
December 27, 2013, 08:34:09 PM
#10
I doubt taco has much communications with them. Cyberdoc on the other hand disappeared a while back.

After being called out as a Hashfast shill/employee, iCeBreaker has been remarkably silent as well.
sr. member
Activity: 434
Merit: 250
December 27, 2013, 08:32:27 PM
#9
I just don't really want to be affiliated with anything that's going on internally right now with this company.  But everyone needs to know this has happened to protect themselves. HashFast didn't authorize me or tell me to say that this happened, but it is obviously true to anyone who received the latest email newsletter.

Ah, thank you for clarifying.  You are in a very un-enviable position.  I suppose you're probably feeling a little bit like theSwede from the Labcoin scam.

However, your phrasing fills me with dread as it appears by your statement that there may be much more going on than we currently know about.

I doubt taco has much communications with them. Cyberdoc on the other hand disappeared a while back.
legendary
Activity: 994
Merit: 1000
December 27, 2013, 08:28:13 PM
#8
I just don't really want to be affiliated with anything that's going on internally right now with this company.  But everyone needs to know this has happened to protect themselves. HashFast didn't authorize me or tell me to say that this happened, but it is obviously true to anyone who received the latest email newsletter.

Ah, thank you for clarifying.  You are in a very un-enviable position.  I suppose you're probably feeling a little bit like theSwede from the Labcoin scam.

However, your phrasing fills me with dread as it appears by your statement that there may be much more going on than we currently know about.
legendary
Activity: 1176
Merit: 1001
December 27, 2013, 08:26:45 PM
#7
@tacotime, can you check the headers of your communication with them? What was their email server?
legendary
Activity: 1176
Merit: 1001
December 27, 2013, 08:26:05 PM
#6
How perfect is it that this email was sent on a Friday, right before they close for 2 days?
Actually i expected you to delay that until Monday night.

Btw, i will quote myself:

We should also ask why their puppet pointed us to that eligius address in the first moment, it's in fact a strange address that is growing a lot - their goal is to have us to lose time, money and strenght over something useless, like the emails or if they are mining with our hardware or not.

What needs to be discussed is:

1) EXWORK vs DELIVERED. I've still to hear back from my lawyer about this, and it is incredibly important. We can't just choose one option in a non rationale way.
2) More proofs of BTC refunds. Is ninjarobot ready to testify pro us in court what they said when he went to visit? Why jjiimm_64 can't share any info about it's mistery email (i asked him if he could share it with a mod).
legendary
Activity: 1484
Merit: 1005
December 27, 2013, 08:24:21 PM
#5
They leaked all of their customer email addresses and are having a non-employee be their communication channel?
Both of them can be seen as good moves... Eg, "i'm not responsible for what he said" and "let's troll them and have them spend the night talking about our stupidity instead of how having them to organise to sue us after this last useless update".

I just don't really want to be affiliated with anything that's going on internally right now with this company.  But everyone needs to know this has happened to protect themselves. HashFast didn't authorize me or tell me to say that this happened, but it is obviously true to anyone who received the latest email newsletter.
newbie
Activity: 28
Merit: 0
December 27, 2013, 08:19:07 PM
#4
How perfect is it that this email was sent on a Friday, right before they close for 2 days?
legendary
Activity: 1176
Merit: 1001
December 27, 2013, 08:16:44 PM
#3
They leaked all of their customer email addresses and are having a non-employee be their communication channel?
Both of them can be seen as good moves... Eg, "i'm not responsible for what he said" and "let's troll them and have them spend the night talking about our stupidity instead of how having them to organise to sue us after this last useless update".
legendary
Activity: 994
Merit: 1000
December 27, 2013, 08:08:20 PM
#2
All HashFast customers appear to have had their email addresses leaked today by the company itself.

Please ensure:
1. Images are turned off in your email client to prevent ip phishing attempts.
2. Reverse email lookups do not reveal your delivery address.
3. You do not open emails that appear to be phishing attempts.

Disclaimer: I am not a paid employee of HashFast but was instead selected to answer questions for them here on bitcointalk -- so please don't emit venom in my direction.

They leaked all of their customer email addresses and are having a non-employee be their communication channel?

legendary
Activity: 1484
Merit: 1005
December 27, 2013, 07:58:59 PM
#1
All HashFast customers appear to have had their email addresses leaked today by the company itself.

Please ensure:
1. Images are turned off in your email client to prevent ip phishing attempts.
2. Reverse email lookups do not reveal your delivery address.
3. You do not open emails that appear to be phishing attempts.

Disclaimer: I am not a paid employee of HashFast but was instead selected to answer questions for them here on bitcointalk -- so please don't emit venom in my direction.
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