http://arstechnica.com/tech-policy/2014/05/embattled-ceo-of-bitcoin-miner-firm-we-are-as-poor-as-church-mice/
I'd actually feel sorry for Hashfast if they published a statement giving a breakdown of how much their directors and senior employees have been paid in the past 9 months - or been given 'loans' and other non-salary benefits - and those amounts were reasonable.
Bet we'll never see sight of that. As for offering refund customers chips? The words 'poisoned chalice' spring to mind. Surely if they have a big stock of chips - "tens of thousands" then they could offer them at a knock down price to a Chinese assembler, at $200 each ($1.2 -$1.5/GH as an assembled product) they'd get back a couple of million dollars to help refund their customers and get the company back on the rails.