I think I really lost my $ 500 in BTC.
Thank you very much for your return.
you definitely lost your money, when the bitcoin price dropped to $3100 hashflare stopped adding funds to people's accounts claiming that at that time mining was not profitable and that is why they should expect bitcoin to reach over $9500, months later the bitcoin price started to rise and broke $9500, but they did not start making payments and I saw negative comments on their twitter account. now that the bitcoin price has increased a lot i doubt they pay people. they operate a ponzi scheme in my opinion because I very much doubt that they had a lot of mining equipment that could cover the number of customers that they managed to have