have btc in used address in blockchain.info wallet can't spend

HCP

legendary

Activity: 2086

Merit: 4314

It will show that error if the password is incorrect, or the json file is corrupt.

If you open the wallet.aes.json file with a text editor... does it look something like this:

Quote

{"pbkdf2_iterations":5000,"version":3,"payload":"6E1O4bFmyo9gNflsqxw5KMDPLUK2XPC4D4StqqFT5mMyoDlz1p6OHZS3L6AfwxFAWHHN4QPOD9r+
I+8sVP0K8EQ72wUaJOELsuYRQznQ+J7H3wwVYR6t3ItwTfsnKx/e0Lq7qWZSrYbufw2+OieNMXRcMMBKq4HqIKd93KFtWunj+d8C4C0B70w7dtpe7du2h9
N/Wjt51Lw1F3tfYrKWw0Dx5Rtwb0jAnsIhC/V8A5ag5LoEWwJCG0oboycwYhOheIu8zdo37HTmVFuP0Oz/zU+e5TlxVJ5qL0Ol9jWZTT1cYs/Sbjxu+ZX2XF6y
CBJhN9+X3MreRkZbo+1qGL4NMTgM2VPPMG3eWGdwSsi/QM3aUwJRsWh2pCjLOs5431tSmoBZKqjj5kBU/DgsotOttEuBrrHK5Jtmyk1wqWq+eFLkQSA/f1
IgxZEivVQC+Q6NfazM/YzafLkgcJHvY9sHe2XnwlII5Fw9MXMijGhSKTfoot8NR+9kP23dtzUJus/9moC0Luov1HBnyOCAf0WmWsbGaQt9FmneDHNRXM4Ne
ShmQQXJHbGEAT168s="}

dm@2

newbie

Activity: 18

Merit: 1

i found a wallet.json.aes file as a document but when i try to put it in that tool it says error decrypting wallet

HCP

legendary

Activity: 2086

Merit: 4314

it should have downloaded the wallet.aes.json into the same directory as the download-blockchain-wallet.py script. You can either copy it somewhere else, or not... as long as you know where it is.

Then you just download, extract and run the wallet decryption tool from here: https://github.com/blockchain/my-wallet-backup-decryption-tool/releases

Click the "Choose File" button and navigate to where you saved the wallet.aes.json file... enter your wallet password (and 2nd password if you have one)... and then click the "decrypt" button. It'll load and decrypt the wallet.

You will likely need to click on the "View JSON" link to see something useful:

You should then be able to see the "raw" contents of your wallet... including seeds, xprvs/xpubs... and (hopefully) the relevant details for your address that holds the 3 BTC:

If you don't see any private key relating to that address, then I'm afraid that your chances of recovery are going to be pretty much nil... unless blockchain.com support can offer some insight (which it doesn't sound like they can).

dm@2

newbie

Activity: 18

Merit: 1

ok i downloaded everything it said to and ran everything in terminal. now i'm kind of stuck though

HCP

legendary

Activity: 2086

Merit: 4314

Oh... that is likely to be a Python 2.x vs Python 3.x issue. As per the btcrecover install guide, you need to have Python 2.7 downloaded and installed and NOT Python 3.

What do you get if you enter the following command?

Code:

python --version

If it doesn't say something like "Python 2.7.x", then that is most likely the reason you're getting that "SyntaxError".

NOTE: The latest version of 2.7 (2.7.17) can be downloaded here: https://www.python.org/downloads/release/python-2717/

dm@2

newbie

Activity: 18

Merit: 1

wallet_data = do_request_json(
"wallet/{}?format=json".format(my wallet id here)
).get("payload")
SyntaxError: invalid syntax

i think im doing something worng

HCP

legendary

Activity: 2086

Merit: 4314

Can you post the errors here? Either copy/paste or take a screenshot and put it on imgur.com (or another image hosting service) and then post the link to it. That way, myself or someone else reading, may be able to assist with getting it running.

I know the script still works, as I've just used it to successfully download a blockchain.com wallet.aes.json... and then decrypted it using the blockchain offline decrypter tool I linked above.

dm@2

newbie

Activity: 18

Merit: 1

Getting errors when I input the script into the python thing

HCP

legendary

Activity: 2086

Merit: 4314

Quote from: dm@2 on December 26, 2019, 09:38:46 PM

no im having a hard time getting the wallet.aes.json i downloaded everything just not sure if i'm doing something wrong. Yea blockchain support keeps giving me the run around its annoying

Are you getting errors when attempting to use btcrecover? Or is it some other problem... like it does nothing when you run the script etc? Huh

dm@2

newbie

Activity: 18

Merit: 1

no im having a hard time getting the wallet.aes.json i downloaded everything just not sure if i'm doing something wrong. Yea blockchain support keeps giving me the run around its annoying

HCP

legendary

Activity: 2086

Merit: 4314

Quote from: dm@2 on December 17, 2019, 05:04:24 PM

sorry it won't let me message you. how can you help

Be very careful with "newbie" accounts that PM your (or request PMs or Telegram etc) offering to "help"... especially if they start asking for username/passwords/wallet-ids/seeds/private keys etc... There are a lot of scammers on these boards and scams are not moderated here.

Quote from: dm@2 on December 17, 2019, 05:22:04 PM

btw this is the screenshot of my wallet with the used address https://imgur.com/eAEICjP

'Tis indeed a bit of a puzzler as to why the balance of this address is not showing up as available in your wallet. It seems that the blockchain.com system believes that this address was part of your wallet at some point... but now it would appear that it doesn't currently have access to the private key, so isn't showing the available balance (it's treating that address as "watch only").

Honestly, at this point, you really need to get some sort of solid answer from blockchain.com support as to why this is displaying like that. I suspect that it might be related to the "upgrade" where they moved everyone to HD wallets. Unfortunately, I've only ever heard bad things about blockchain.info/com support Undecided

Were you able to get your wallet.aes.json file retrieved with btcrecover? Huh

dm@2

newbie

Activity: 18

Merit: 1

btw this is the screenshot of my wallet with the used address https://imgur.com/eAEICjP

dm@2

newbie

Activity: 18

Merit: 1

sorry it won't let me message you. how can you help

anhday2222

newbie

Activity: 3

Merit: 0

inbox me. i can help you

BitMaxz

legendary

Activity: 3234

Merit: 2943

Block halving is coming.

Quote from: dm@2 on December 06, 2019, 06:03:45 PM

how do i find the download-blockchain-wallet.py in https://github.com/gurnec/btcrecover i clicked the link but i can't find that specifically. do i just download the whole thing? thanks for the help btw

Yes you need to download the btcrecovery tool check this guide https://github.com/gurnec/btcrecover/blob/master/docs/INSTALL.md
the guide contains a guide on how to install the python to use the tool like "download-blockchain-wallet.py" and includes the latest archive of BTCrecovery.

Can I ask if what is your plan why you want to use the download-blockchain-wallet.py?

Ow didn't read the post above but it seems your plan is to retrieve the "wallet.aes.json file"

dm@2

newbie

Activity: 18

Merit: 1

how do i find the download-blockchain-wallet.py in https://github.com/gurnec/btcrecover i clicked the link but i can't find that specifically. do i just download the whole thing? thanks for the help btw

HCP

legendary

Activity: 2086

Merit: 4314

Because, based on what you're saying, the seed/xpub stored in your wallet did not create those addresses... otherwise you would see them when you were using the Ian Coleman website!

So, the only explanation I can think of is as described above... and that they're not "imported" addresses... but they're not "HD wallet" addresses either... Like I said, try downloading the wallet.aes.json and decrypting it using the tool (it's coded and released by blockchain.com)...

Have a look a the decrypted file (click the "View JSON" link in the tool once decrypted) and see if it gives you any more info and/or the private key for that address.

dm@2

newbie

Activity: 18

Merit: 1

yes and the xpub in the wallet is the same as when i opened it thats why im not sure how i don't have access to the btc if its in a used address in my wallet

HCP

legendary

Activity: 2086

Merit: 4314

Quote from: dm@2 on December 05, 2019, 09:40:44 PM

all the addresses that came up didn't match anything in my wallet

And, just to confirm, the 12 words that you are using on Ian Coleman, are the same 12 words you get when you go into the Security Center in Blockchain.com and select "Backup Again"? Huh

If so, it seems you might have a wallet that has addresses which were generated prior to the HD implementation... that has since been converted to an HD wallet. In which case, those addresses will not be recoverable with your 12 words.

You'd need to get hold of the wallet.aes.json file and try and manually decrypt it using the wallet decryption tool here: https://github.com/blockchain/my-wallet-backup-decryption-tool/releases
You can download the wallet.aes.json file by using the "download-blockchain-wallet.py" script that is included in the "btcrecover" package: https://github.com/gurnec/btcrecover

dm@2

newbie

Activity: 18

Merit: 1

all the addresses that came up didn't match anything in my wallet

Abdussamad

legendary

Activity: 3584

Merit: 1560

When you tried the xpub thing did the other addresses in that list show up?

dm@2

newbie

Activity: 18

Merit: 1

i tried the xpub bip 32 thing the address didnt show up. this is the immage of the address in the used address section of my wallet https://imgur.com/DjcwMOA

keychainX

member

Activity: 372

Merit: 53

Telegram @keychainX

Quote from: dm@2 on December 03, 2019, 09:14:09 PM

i dont know how to add a screenshot but the address location is in my first wallet and in the used address tab where you have to click show. Like your address shown for your first wallet. thanks for the help

Are you sure you didn't mix up having several wallets made by blockchain?

It's very easy to get a backup wallet if you remember the e-mail that was created using the wallet. Just go to
https://login.blockchain.com/#/reminder

Enter your e-mail, and they will send you all wallet-id's that was created using that mail.

If you try the password and it does not work, its possible to request a backup of the wallet and then you can run various tools
like btcrecover, hashcat or john the ripper to run variations of your password.

If you still can't find the password google: recover bitcoin wallet , quite a number of services will show up.

Good luck

/KX

Pmalek

legendary

Activity: 2730

Merit: 7065

Farewell, Leo. You will be missed!

Quote from: dm@2 on December 03, 2019, 09:14:09 PM

i dont know how to add a screenshot...

You are already getting the help you need, but regarding the screenshots, you can upload it to any image hosting site. Imgur is a popular option > https://imgur.com/
You can upload it there and send a link in your post. You can't post the image yourself and it wont be visible in your post but you can add the correct link to it and someone will quote you so it becomes visible.

HCP

legendary

Activity: 2086

Merit: 4314

When you click "manage" to enter your first wallet... you should see "More Options":

Click "Copy xpub"... then paste that into Ian coleman: "BIP32 Root Key" field:

You should get an error that says "Hardened derivation path is invalid with xpub key". IGNORE THIS ERROR! Click the "BIP32" tab in the "Derivation Path" section:

Then make sure that "Client" is set to "Custom" and that the derivation path is set to "m/0" like this:

Does your address appear below? If not... how many addresses show up in the "Used Addresses" section on b.info? If it is more than 20... you'll need to click the "more rows" button until you've created as many addresses as their are addresses in your "used addresses" list

Abdussamad

legendary

Activity: 3584

Merit: 1560

login to your bc.i wallet and go to settings (top right) > wallets and addresses. does the address in question show up under imported addresses? if yes then does it say non-spendable next to it?

dm@2

newbie

Activity: 18

Merit: 1

i dont know how to add a screenshot but the address location is in my first wallet and in the used address tab where you have to click show. Like your address shown for your first wallet. thanks for the help

HCP

legendary

Activity: 2086

Merit: 4314

I've just run a quick test on my old b.info wallet... It has 2 "Wallets" in it when I goto "Settings -> Wallets & Addresses"...

If I use my 12 word recovery phrase in Ian Coleman... the addresses from the 1st "wallet" ('My Bitcoin wallet') show up in the default BIP44 account 0:
Addresses on b.info wallet:

Addresses on Ian Coleman:

The addresses from the 2nd "wallet" ('Test') show up int the BIP44 Account 1:

vs

If you are not able to find your addresses by using your 12 words and the Account numbers... then there is a good chance that you have an old legacy (non HD) wallet that was ported over... in which case, there will be addresses in your wallet that are NOT recoverable using your 12 word recover phrase.

EDIT: do as Thirdspace has suggested and provide some screenshots... it will help clarify what type of addresses you are dealing with.

Thirdspace

hero member

Activity: 1232

Merit: 738

Mixing reinvented for your privacy | chipmixer.com

Quote from: dm@2 on December 03, 2019, 02:52:44 AM

I opened a wallet on blockchain.info in 2016 and i received some btc to an address from the request tab (not imported).

if you opened it early 2016, you may have a legacy wallet and that address isn't recoverable by the seed phrase
did you get the seed phrase since you opened the account, or sometime after (wallet upgrade)?

Quote from: dm@2 on December 03, 2019, 03:34:50 AM

I don't understand how the address is located in my wallet in the used address tab but the balance doesn't show.

used or archived address tab? if archived, move it out of that tab and see if the balance/wallet reupdated correctly
and if it is part of legacy wallet, you should be able to extract its private key individually
can you post a screenshot showing the address (where it is located) in your wallet? you can blur sensitive info if needed

bitmover

legendary

Activity: 2212

Merit: 5622

Non-custodial BTC Wallet

Quote from: nc50lc on December 03, 2019, 05:37:10 AM

But AFAIK, blockchain.com doesn't use change address derivation path so,

It uses change derivation path. I once needed to recover some forks and I had some funds in my change address (Internal/External 1-0)

Quote from: dm@2 on December 03, 2019, 06:34:18 AM

thanks for the help i'll try again. but yea that was for sure there support but it was in 2016 i have a long back in forth with them and then they stopped answering. i tried talking to them again more recently but they just ask me for xpubs and i know how to check that already.

I would try everythign if I were you.

Somehow you may not be able to find the proper derivation path, or the proper combination of the right derivation path + internet/external + account number.

So I would try to download another wallet and try that.

I suggest that you download Samourai app for android, insert your 12 words, and lets see if some balance shows up.

Quote

https://support.samourai.io/article/7-importing-a-wallet-from-another-app
Step 1 - Determine compatibility
Samourai Wallet is compatible with all Bitcoin wallets that support the standard BIP39 & BIP44. You may need to check with your existing wallet provider to ensure they support these modern standards.

This is a partial list of compatible wallets:

Mycelium Wallet
Yallet
Coinomi
Blockchain.info HD
Airbitz
Electrum HD
Multibit HD
Trezor
Ledger
Bither
Step 2 - Install Samourai
Install Samourai Wallet from the Google Play store onto your Android device.

dm@2

newbie

Activity: 18

Merit: 1

thanks for the help i'll try again. but yea that was for sure there support but it was in 2016 i have a long back in forth with them and then they stopped answering. i tried talking to them again more recently but they just ask me for xpubs and i know how to check that already.

nc50lc

legendary

Activity: 2394

Merit: 5531

Self-proclaimed Genius

Quote from: dm@2 on December 03, 2019, 04:24:31 AM

thanks, i tried it and the address still didn't show up.

Try every derivation path you can choose (BIP44 examples):
The "External/Internal" option will choose if you want to display Normal addresses (0=external) or change addresses (1=change/internal).
The "Account" will choose which "account" you want to derive, you can set '2' or above.

But AFAIK, blockchain.com doesn't use change address derivation path so,
this might be a case of "upgraded wallet" and that address doesn't belong to your SEED. (I can't help you any further)

BTW, the "chat" from your reply (post#5) doesn't sound right, are you sure that it was blockchain.info's support that you're talking with?

dm@2

newbie

Activity: 18

Merit: 1

thanks, i tried it and the address still didn't show up.

dm@2

newbie

Activity: 18

Merit: 1

ok i'll try thanks for the help

nc50lc

legendary

Activity: 2394

Merit: 5531

Self-proclaimed Genius

Quote from: dm@2 on December 03, 2019, 03:27:15 AM

i used the iancoleman one a while ago. i tried changing the account and internal/external and i would get addresses in the wallet but not for the posted address.
i have 2 wallets and when i click manage it shows all my unused addresses and at the bottom there is used address where i can click show and thats where the address is located

Try this using iancoleman again:
Do everything you've done, then scroll-down to BIP44 tab,
Find "Account" and change "0" into "1" then try to find if your address is in the list, if not try "2".

Not the external/internal option.

dm@2

newbie

Activity: 18

Merit: 1

no i never lost access to this wallet. This was the first wallet i created and copy and pasted the address from the request tab. I don't understand how the address is located in my wallet in the used address tab but the balance doesn't show. I had a long chat in the support with mandrik on blockchain and they just stopped responding after they said they were going to send the funds to another address which i gave them. that was in 2016

dm@2

newbie

Activity: 18

Merit: 1

i used the iancoleman one a while ago. i tried changing the account and internal/external and i would get addresses in the wallet but not for the posted address.
i have 2 wallets and when i click manage it shows all my unused addresses and at the bottom there is used address where i can click show and thats where the address is located

The Cryptovator

legendary

Activity: 2226

Merit: 2169

Need PR/CMC & CG? TG @The_Cryptovator

Did you lost access of your previous wallet ? Even you recovered your wallet with 12 word backup keys then your balance should reflect on your new wallet.

Quote

The recovery phrase never changes, and when you use it it will recover all existing bitcoins as well as newly received funds in that particular wallet.

Means you should able to withdraw your balance. Total balance will visible upper right corner. Since address already exist on recoverd wallet. Balance should reflect as well.

nc50lc

legendary

Activity: 2394

Merit: 5531

Self-proclaimed Genius

How many wallets (accounts) are there in the manage window (the ones you can rename)?
Where did you tried the "12-word phrase", other clients?

If it isn't imported, then you might have created two accounts using the same seed phrase and you just have to tweak the derivation path to generate the addresses of the second account.

dm@2

newbie

Activity: 18

Merit: 1

I opened a wallet on blockchain.info in 2016 and i received some btc to an address from the request tab (not imported). When i received the btc the amount does not show on my balance. I tried using the 12 word phrase and checked the x pub and the address does not appear. When i click manage used addresses the address is there with the btc balance. I contacted blockchain support multiple times and they keep giving me the run around. I just want to know if there is a way to get the btc out of my wallet since the address is in there. thanks. 19uf42QshK5dgD2EfvWkn1r48Diny6zyvc this is the address.

Topic: have btc in used address in blockchain.info wallet can't spend (Read 412 times)