Topic: Have i been scammed using Shapeshift.io (Read 108 times)

A must read announcement from shapeshft since you submitted a support ticket: https://www.reddit.com/r/shapeshiftio/comments/7layhk/a_note_about_the_current_state_of_the_ticket


Yes the miner fee would be expensive since the bitcoin network is still congested although it has stabilized a little. In shapeshift case they are using a fixed rate regardless of the transaction size. Here's the current rate:


I'm not sure if they have increased the fee higher than what is stated above but as you can see it's just .002BTC now so if you get a refund, only .002 will be deducted.
*Note that miner fees doesn't go to shapeshift!!!

And looking at your order ID, It's not entirely their fault because:

First, you chose "Precise" which has a time limit for deposits but you only included a fee of 61 sats/byte which is fairly low and as a result it got stucked for 3 days, and obviously your session expired. You'll see in the upper right: "Time Remaining Expired!"

Rebroadcasting your transaction doesn't get your TX confirmed faster.
Rebroadcasting just means you send the transaction to every node connected to yours.
This is done when (some) nodes dropped a transaction out of their mempool (they 'forgot' about it), to get the transaction spread across the network again.

Your transaction was in the mempool of the nodes (it didn't got dropped). It just took some time until a miner decided to include your TX into a block.



This is pretty normal that services 'forward' your deposit. They may payed out another user, or 'reorganized' their coins.


Unfortunately Shapeshift is the only one able to help you :/


So they did reply to you (at least once) ? What did they reply? Did they approve your deposit?

Hi can someone please advice me i need some urgent help, i'm new to the cryto world, and i brought a nano s cold storage wallet then i brought some btc and tried to exchange it for 1 full litecoin on shapeshift, i supplied all the correct refund addreses etc and when i submitted it i used a 61sat/byte fee from my nano to make the transaction, i used the bitcoin fee chart as a time estimate it would take to go through and was saying 35-1080min which long surpassed this period at around 3 days in waiting, i checked the blockchain and the transaction to the shapeshift address they gave me was laying unconfirrmed with no confirmations, so i heard i could rebroadcast it too the miners and also use the ViaBtc tranaction accellerator, so i did this and since doing that there has been 69 confirmations and the shapeshift address i sent the payment to, looks like as spent my btc to another address on the blockchain!! I've had no refund or Ltc back in return its been 5 days now, i opened a support ticked with them and they have stopped replying back to me, is this normal that the SS address i sent the payment too as forwarded it on to another address where it lies unspent? i have all the screenshots etc and proof of payment, this is the id number i have from SS https://shapeshift.io/#/status/bbe1b6a6-0440-4b64-af28-4830bcb2dc85

and here is the txid e064779456e50afe73e165fe05c05b4a1434daea2463a1e5a8be5ace1de7fff1

My ShapeShift support id-#134114