I'm sure you can do a charge back. If you payed via PayPal balance then you need to contact PayPal.
If you payed via your credit card contact your bank.
However, next time you might want to use our service.
Best regards,
To OP I don't suggest to use this service mentioned this quoted post and besides they are just new, never say bad or negative to them but being new in this service is suspicious.
I must suggest that use sardasa to trade with paypal to bitcoin on this thread
https://bitcointalksearch.org/topic/shop-closed-1268477
Or zazarb just pm him Or even gt_addict also doing this service.
They are the only few members I know who buy and sell bitcoin to paypal since I used them. You must agree with their terms when buying/selling them. Regards
Thank you...