Having problem with ETH transaction. Need help! (SOLVED)

CopMom

member

Activity: 336

Merit: 10

Quote from: Maveth13 on April 07, 2018, 07:42:31 AM

I checked the transaction id on both etherscan and ethplorer and it's not showing on both sites. A pending transaction would still show on those sites, but in this case, there's no such transaction. The problem is most probably on Bibox's end.

This is my withdrawal status on Bibox.

This is what I got when I check txid of this transaction Sad

.

This is what I got from customer service of Bibox Sad

.

It's more than 24 hours now and seem like nobody can help me out of this problem Sad

Maveth13

full member

Activity: 336

Merit: 112

I checked the transaction id on both etherscan and ethplorer and it's not showing on both sites. A pending transaction would still show on those sites, but in this case, there's no such transaction. The problem is most probably on Bibox's end.

CopMom

member

Activity: 336

Merit: 10

Really need help or advice from you guys Sad

. It's more than 24 hours and I still don't get this amount of ETH in my wallet Sad

. Really nervous about this problem.

I'm just trying to get notice from all of you.

Thank you.

CopMom

member

Activity: 336

Merit: 10

Hello everyone.

I'm having a problem with my ETH transaction. I withdrew ETH from Bibox to my wallet, withdrawal status was success, I also can get txid for my withdrawal but I can't check it on etherscan cause it's unvailable. I asked customer service on bibox exchange and they said that my transaction wasn't accepted by block yet.

This problem hasn't solved for more than 24 hours.

TXID: 0xb0658ac3f4e02a3c0097614233fcc3a24016a73f26e8e02b8732c323c1333471

Can anyone help me out of this problem?

This is the first time I have this kind of problem when transfering ETH Sad

Topic: Having problem with ETH transaction. Need help! (SOLVED) (Read 135 times)