Currently in talks with Ivy, did you order go smoothly?
Yes, everything is perfect! Delivers quickly, just gotta worry about the import tax on the declared amount. At least I did here in Canada.
Mine had a commercial invoice. So, I had to pay an extra $103.50 per box. Might be inside the box? Id call Fedex. The only thing I can say is they allowed me to pay cash on delivery and Fedex got it through customs for me because I called them minutes after Fedex had a import problem. If you are not in Canada, this might be different for you.
Get on it quick, might be a possibility Fedex can receive the missing paperwork. But the longer it waits one might run into a issue of it being returned, not sure on those details tho. But Id Google Fedex Customer support. See what happened, if its the case write down a fax number or somewhere to send missing paperwork to get it cleared. Contact Ivy, ask her to fax or send the missing paperwork. Usually they would be able to. Once customs has the paperwork they should clear it through. Than you might run into import tax, so its safe to say have more than a hundred somewhere to pay for the box. Credit card works, or they did cash on delivery for me here in Canada. Just a couple of thoughts. Hoped it helped.