.... and it refreshed the transaction and they now say confirmed in block...
If it says "Confirmed" and has a block number... then chances are good that the transaction has been included in the blockchain successfully.
This would then mean one of two things:
1. You sent it to the wrong address
2. Arbistar has not credited your account properly for whatever reason
If you can post your TransactionID(s) here, it will make it easier for us to assist, specifically, it will enable us to determine whether or not the transactions actually have confirmed, and if confirmed, exactly which addresses coins were sent to.