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Topic: Hello, I have a problem with device (Read 297 times)

Steamtyme
legendary
Activity: 1554
Merit: 2037
Hello, I have a problem with device
August 06, 2018, 08:15:03 PM
#5
It's weird it doesn't seem to be trying all the chains. Can you confirm the physical connections.

Make sure all the ribbon cables are seated properly at the control board and the hashboards.

Is this a new purchase miner or used? Did it ever work for you?

BitMaxz
legendary
Activity: 3374
Merit: 3095
Playbet.io - Crypto Casino and Sportsbook
Re: Hello, I have a problem with device
August 06, 2018, 09:07:35 AM
#4
Quote from: hayhh123 on August 06, 2018, 02:38:51 AM

It did not work, I did a software update, I reset the device in all ways.

~snip~


The miner status shows no hash board. Have you tried to check the hardware version if it shows X.X.X.X?
Resetting it 3 times should work and let the miner run at least 20 minutes.

If it doesn't work hardware problem might be the cause.
If it still under warranty you can contact their technical support and send a repair ticket.

You can check your miner if it's still under warranty by using this tool https://service.bitmain.com/support/warranty and input your Serial Number (SN) you can find it under the aluminum plate of control board then create a repair ticket from here https://service.bitmain.com/support/repair

Edit: I found a control board program recovery and maybe this method will work to solve the problem if it still persists the possible problem of your miner is hardware might be the 3 hash board is dead or the control board.
Check the guide here https://support.bitmain.com/hc/en-us/articles/360007577214
hayhh123
newbie
Activity: 2
Merit: 0
Re: Hello, I have a problem with device
August 06, 2018, 02:38:51 AM
#3
It did not work, I did a software update, I reset the device in all ways.

http://www.interload.co.il/upload/7870143.png
BitMaxz
legendary
Activity: 3374
Merit: 3095
Playbet.io - Crypto Casino and Sportsbook
Re: Hello, I have a problem with device
August 05, 2018, 12:29:35 PM
#2
It looks like your miner doesn't sense any ASIC chips in the hashing boards it might be all hashing boards are dead.

Here are some steps you may try.

hayhh123
newbie
Activity: 2
Merit: 0
Re: Hello, I have a problem with device
August 05, 2018, 07:42:34 AM
#1
Code:
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
set_reset_allhashboard = 0x0000ffff
set_reset_allhashboard = 0x00000000
T9+ try get asic num for the 1 time
Chain[J2] has 0 asic
set_reset_allhashboard = 0x0000ffff
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
set_reset_allhashboard = 0x00000000
T9+ try get asic num for the 2 time
Chain[J2] has 0 asic
set_reset_allhashboard = 0x0000ffff
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
set_reset_allhashboard = 0x00000000
T9+ try get asic num for the 3 time
Chain[J2] has 0 asic
set_reset_allhashboard = 0x0000ffff
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
set_reset_allhashboard = 0x00000000
T9+ try get asic num for the 4 time
Chain[J2] has 0 asic
set_reset_allhashboard = 0x0000ffff
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
set_reset_allhashboard = 0x00000000
T9+ try get asic num for the 5 time
Chain[J2] has 0 asic
set_reset_allhashboard = 0x0000ffff
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[1]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[2]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
dsPIC33EP16GS202_enable_pic_dc_dc failed on Chain[3]!
set_reset_allhashboard = 0x00000000
T9+ try get asic num for the 6 time
Chain[J2] has 0 asic
miner total rate=0GH/s fixed rate=0GH/s

Miner fix freq ...
max freq = 100
set baud=1
setStartTimePoint total_tv_start_sys=393 total_tv_end_sys=394
restartNum = 2 , auto-reinit enabled...
do read_temp_func once...
do check_asic_reg 0x08
Done check_asic_reg
set FAN speed according to: temp_highest=0 temp_top1[PWM_T]=0 temp_top1[TEMP_POS_LOCAL]=0 temp_change=0 fix_fan_steps=0
set full FAN speed...
FAN PWM: 100
read_temp_func Done!
CRC error counter=0

antminer t9+

GH/S(RT)   000000000
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