HELP : Can't access account | Bitcointalksearch.org

Cloverdale

sr. member

Activity: 364

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Want Loan ? : Goo.gl/KjntcF

Quote from: ~Bitcoin~ on August 17, 2016, 10:53:08 PM

If you lost access to email linked to yobit i think its like game over as they can't even verify you as a real owner of that account because they don't have any KYC policy, so sending support ticket may not work. You better try to recover password for your email and than reset yobit password or find another device you may have logged into before. Their support response is also very late, you may have to wait weeks. Good luck in recovering your email as well as yobit account.

Can't I use the address I am using in withdrawal as a proof that I am the owner? Sadly, I have trie every possible way on recovering my email but all the passwords I can remember is not working. I don't know why because I only use the same passwords on all my emails.

Quote from: Herbert2020 on August 18, 2016, 07:59:17 AM

sadly their support is the worst thing that you can ever get in any services online. and the only choice you ever have is to wait until they see your ticket and maybe give you a reply.

i suggest also contacting the owner of yobit on this site, the person who created the announcement topic of yobit. he may rev up your ticket reply.

I already swnt Yobit account a PM here thanks. I still have no response to them at the moment. Sad

Herbert2020

legendary

Activity: 1946

Merit: 1137

Quote from: Cloverdale on August 17, 2016, 05:44:11 AM

Quote from: morantis on August 16, 2016, 08:33:56 PM

other than contacting yobit and finding a way to confirm your account details with them, the only other things that i can think of are work-arounds.

can you think of any computer that you logged into yobit on and may have saved the password or is it there new security protocols that are an issue?

what is the domain of the email? it may be easier to try to contact or retrieve the access to the email versus access to yobit

I only used my phone. I lost the email when my mobile got reset so the computer is not an option.
As for the yobit I only used my phone also. I know the password to my yobit. My only problem is the authentication code sent in my email because I don't have access in my email.

Quote from: Herbert2020 on August 16, 2016, 11:54:35 PM

since you are in their signature campaign and i think you only have their signature payment there, they should be able to do something about it, just contact them with your bitcointalk account here and ask them to do something for you.

It's not just the yobit earnings. I have coins in there which I use for trading. I am an active user in them.

I tried sedin a support already but no response yet.

sadly their support is the worst thing that you can ever get in any services online. and the only choice you ever have is to wait until they see your ticket and maybe give you a reply.

i suggest also contacting the owner of yobit on this site, the person who created the announcement topic of yobit. he may rev up your ticket reply.

~Bitcoin~

legendary

Activity: 994

Merit: 1000

If you lost access to email linked to yobit i think its like game over as they can't even verify you as a real owner of that account because they don't have any KYC policy, so sending support ticket may not work. You better try to recover password for your email and than reset yobit password or find another device you may have logged into before. Their support response is also very late, you may have to wait weeks. Good luck in recovering your email as well as yobit account.

Cloverdale

sr. member

Activity: 364

Merit: 250

Want Loan ? : Goo.gl/KjntcF

Quote from: morantis on August 16, 2016, 08:33:56 PM

other than contacting yobit and finding a way to confirm your account details with them, the only other things that i can think of are work-arounds.

can you think of any computer that you logged into yobit on and may have saved the password or is it there new security protocols that are an issue?

what is the domain of the email? it may be easier to try to contact or retrieve the access to the email versus access to yobit

I only used my phone. I lost the email when my mobile got reset so the computer is not an option.
As for the yobit I only used my phone also. I know the password to my yobit. My only problem is the authentication code sent in my email because I don't have access in my email.

Quote from: Herbert2020 on August 16, 2016, 11:54:35 PM

since you are in their signature campaign and i think you only have their signature payment there, they should be able to do something about it, just contact them with your bitcointalk account here and ask them to do something for you.

It's not just the yobit earnings. I have coins in there which I use for trading. I am an active user in them.

I tried sedin a support already but no response yet.

Herbert2020

legendary

Activity: 1946

Merit: 1137

Quote from: Cloverdale on August 16, 2016, 09:33:53 AM

Just tonight yobit log me out suddenly in my yobit account. I have just checked it an hour before I checked it again only to find out that I was logged out of my own account. My problem now is it is asking me for an authentication which I can't provide because I lost the email linked in it . I tried recovering the email but I can't access it. Is there any way I can access the account without the email? Can I get the authentication through other method perharps? I have some coins in there. Please help.

since you are in their signature campaign and i think you only have their signature payment there, they should be able to do something about it, just contact them with your bitcointalk account here and ask them to do something for you.

morantis

hero member

Activity: 868

Merit: 503

other than contacting yobit and finding a way to confirm your account details with them, the only other things that i can think of are work-arounds.

can you think of any computer that you logged into yobit on and may have saved the password or is it there new security protocols that are an issue?

what is the domain of the email? it may be easier to try to contact or retrieve the access to the email versus access to yobit

Cloverdale

sr. member

Activity: 364

Merit: 250

Want Loan ? : Goo.gl/KjntcF

Quote from: Mcoroklo on August 16, 2016, 09:44:15 AM

I don't think you can login with confirming email, its just another level of security where they ask for verification when they find unusual login attempt to your account, try resetting password of your email account.

It's not an unusual log in attemt. I have been logged in in my account for months now and it suddenly logged out last night. My problem is I don't have access to the email at the moment. I'm trying to recover it but no luck in it. I hope someone can help me.

Mcoroklo

jr. member

Activity: 77

Merit: 1

I don't think you can login with confirming email, its just another level of security where they ask for verification when they find unusual login attempt to your account, try resetting password of your email account.

Cloverdale

sr. member

Activity: 364

Merit: 250

Want Loan ? : Goo.gl/KjntcF

Just tonight yobit log me out suddenly in my yobit account. I have just checked it an hour before I checked it again only to find out that I was logged out of my own account. My problem now is it is asking me for an authentication which I can't provide because I lost the email linked in it . I tried recovering the email but I can't access it. Is there any way I can access the account without the email? Can I get the authentication through other method perharps? I have some coins in there. Please help.

Topic: HELP : Can't access account (Read 376 times)