Author

Topic: help please (Read 137 times)

newbie
Activity: 43
Merit: 0
February 04, 2018, 10:09:55 PM
#7
Contact the support so they can directly help you
hero member
Activity: 1820
Merit: 775
February 04, 2018, 09:46:11 PM
#6
Hello,

Try to sell some bitcoins but something went wrong.
I did sent te money to the adres that btcdirect send me.

Now i can see that the bitcoins are deposit to shapeshift but i didn,t go to btcdirect.

What  else can i do i already made a ticket with blockchain, shapshift and btcdirect.

Thank you.

You have a FAQ here for BTC direct :  https://btcdirect.eu/en-gb/faq

If I understand you wanted to send BTC to bitdirect but it went to anoter platform name shapeshift.

You put the wrong adress, that's all I think

Give the deposit BTC address to see what's going on.
newbie
Activity: 44
Merit: 0
February 04, 2018, 11:19:28 AM
#5
Hello,

Try to sell some bitcoins but something went wrong.
I did sent te money to the adres that btcdirect send me.

Now i can see that the bitcoins are deposit to shapeshift but i didn,t go to btcdirect.

What  else can i do i already made a ticket with blockchain, shapshift and btcdirect.

Thank you.

It will be better if you write your question again!)
sr. member
Activity: 1036
Merit: 273
February 04, 2018, 10:03:10 AM
#4
Hello,

Try to sell some bitcoins but something went wrong.
I did sent te money to the adres that btcdirect send me.

Now i can see that the bitcoins are deposit to shapeshift but i didn,t go to btcdirect.

What  else can i do i already made a ticket with blockchain, shapshift and btcdirect.

Thank you.

Well if you are not good in english try to a translator or maybe you just type the wrong letter. I want to help you but it'still not really clear so I'll try to edit it and help you.



Hello,

Try to sell some bitcoins but something went wrong.
I did sent the money to the adress that btc direct send me
.

I don't officially know BTC DIRECT but I Googled it and it's a leanding bitcoin and to see in your problem ask properly about the same issues you in countered.


Quote
Now i can see that the bitcoins are deposited to shapeshift but I didn't go to btcdirect.

Maybe there was an error at your browser or the problem is the website itself you should do is to comment on every public website they owned and where you can leave a comment.

Quote
What else can I do i already made a ticket with blockchain, shapshift and btcdirect

In other solutions try to connect with them with other official social media accounts where you came pm them, if there is only one way to contact them try every contact details and wait for the answer and if it gets to a point in 10 days after no reply try again.

newbie
Activity: 81
Merit: 0
February 04, 2018, 08:20:52 AM
#3
Hello dear, what is your question I do not understand please post again your question. I understand your question is- you want to sell you bitcoin and you want his money if I am right then Zebpay or Unocoin is the best for you.
jr. member
Activity: 143
Merit: 2
Online Entrepreneur
February 04, 2018, 07:54:23 AM
#2
sorry can you please clear me what exsactly our problem and what you did wrong  ? 

"I did sent te money to the adres that btcdirect send me."
newbie
Activity: 1
Merit: 0
February 04, 2018, 07:42:59 AM
#1
Hello,

Try to sell some bitcoins but something went wrong.
I did sent te money to the adres that btcdirect send me.

Now i can see that the bitcoins are deposit to shapeshift but i didn,t go to btcdirect.

What  else can i do i already made a ticket with blockchain, shapshift and btcdirect.

Thank you.
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