thanks HCP, have already exported the keys and have had a crack using those. might just have to wait it out a bit longer and see if Exodus come up with some advice from their end.
with regard to security of the private key, do you know if there is any way to get the compressed WIF key from the source wallet rather than through a third party site like bitaddress?
In Windows you use "Ctrl+Shift+D" to show the hidden "developer" menu... then: "Exodus" -> "Developer" -> "Assets" -> "Bitcoin" -> "Export Private Keys"
When I tried it just now, it gave me the address, derivation path and compressed key:
15bE423j7eWmFKED3ECqqADNMiY3H4cSq2,m/0/0,0,Kx5d2ztErw7KMp7cci5M279xsai1FneM8DG5X4MkTjd4Y7vKUHjB