Author

Topic: Help with MyMonero please :) (Read 882 times)

sr. member
Activity: 246
Merit: 250
December 14, 2016, 10:52:30 AM
#13
it would be wise if you could share your transaction ID here so that the people responsible will be giving you are reply regarding the funds.If not no one could provide any advise regarding this without further details.
newbie
Activity: 32
Merit: 0
December 14, 2016, 05:18:10 AM
#12
Poloniex support give me my money on balance Smiley

Thank you for help, guys Smiley)
newbie
Activity: 37
Merit: 0
December 11, 2016, 05:24:15 PM
#11
probably some issue with payment id, send txid to poloniex..

the best place to search for help related to monero is on they SE: http://monero.stackexchange.com/
newbie
Activity: 32
Merit: 0
December 10, 2016, 01:52:19 PM
#10
There found some eror on poloniex and Moreno. Not realy for you've ticket to moreno, like another transaction going good without issue. Just ask and send ticket to support poloniex for where there mistake.

In monero support dont have ticket-system, in support indicated only e-mail and as I understand it nobody reads Smiley

Today opened a ticket on poloniex Smiley

thanks to all who responded, guys  Wink
legendary
Activity: 1386
Merit: 1020
DGbet.fun - Crypto Sportsbook
December 09, 2016, 09:03:04 AM
#9
Hi guys!
I`m have a next trouble - few days ago I`m send XMR from mymonero wallet to poloniex. On MyMonero transaction has been confirmed, but on poloniex dont see money Smiley
On mymonero service dont answer 5 days, I write message on support e-mail.

Who know how I can retrive my money and how I can speak with support? Smiley
Thank you for answer!

The solution will come up from Monero support and Poloniex exchange itself since obviously they are the one who can look up with your transactions. They are only the one who can gives you a clearer answer.

Try flooding the trollbox at Poloniex? If not then you should lol.
Best advice for me  Grin He's right you could do nothing for now since you are depending on their replies and feedbacks regarding on your problem and as he mentioned you should really do make the steps so that your problem would be resolved. Flooding on troll boxes is somehow a good idea for me. If it doesnt work then email both parties every now and then until they answer.
hero member
Activity: 697
Merit: 500
December 09, 2016, 07:28:41 AM
#8
There found some eror on poloniex and Moreno. Not realy for you've ticket to moreno, like another transaction going good without issue. Just ask and send ticket to support poloniex for where there mistake.
legendary
Activity: 2744
Merit: 1288
December 09, 2016, 07:22:20 AM
#7
thanks for info,so its look like monero is not so safe and smart to use!

What kind of FUD is this? Most often things like that are not the mistake of a service or coin, but from the user that cannot read properly!!

To OP: Did you include a Payment ID ?

Oh, yes, Payment ID include, but in transaction info I see Payment ID N\A Sad

Monero good service, working for several months, the first time such a problem

You should ask Poloniex support. Not sure why you are waiting 5 days to do it. https://poloniex.freshdesk.com
newbie
Activity: 32
Merit: 0
December 09, 2016, 06:35:10 AM
#6
thanks for info,so its look like monero is not so safe and smart to use!

What kind of FUD is this? Most often things like that are not the mistake of a service or coin, but from the user that cannot read properly!!

To OP: Did you include a Payment ID ?

Oh, yes, Payment ID include, but in transaction info I see Payment ID N\A Sad

Monero good service, working for several months, the first time such a problem
hero member
Activity: 768
Merit: 505
December 09, 2016, 04:12:39 AM
#5
thanks for info,so its look like monero is not so safe and smart to use!

What kind of FUD is this? Most often things like that are not the mistake of a service or coin, but from the user that cannot read properly!!

To OP: Did you include a Payment ID ?
sr. member
Activity: 420
Merit: 250
http://www.leocoinapp.com/
December 09, 2016, 12:02:52 AM
#4
thanks for info,so its look like monero is not so safe and smart to use!
newbie
Activity: 32
Merit: 0
December 08, 2016, 10:21:28 PM
#3
I made a few transactions from several wallets, but with a purse transaction has not been displayed.

In the purse money Monero also were not returned)
legendary
Activity: 3122
Merit: 1398
For support ➡️ help.bc.game
December 08, 2016, 10:16:50 PM
#2
Hi guys!
I`m have a next trouble - few days ago I`m send XMR from mymonero wallet to poloniex. On MyMonero transaction has been confirmed, but on poloniex dont see money Smiley
On mymonero service dont answer 5 days, I write message on support e-mail.

Who know how I can retrive my money and how I can speak with support? Smiley
Thank you for answer!

The solution will come up from Monero support and Poloniex exchange itself since obviously they are the one who can look up with your transactions. They are only the one who can gives you a clearer answer.

Try flooding the trollbox at Poloniex? If not then you should lol.
newbie
Activity: 32
Merit: 0
December 08, 2016, 10:12:21 PM
#1
Hi guys!
I`m have a next trouble - few days ago I`m send XMR from mymonero wallet to poloniex. On MyMonero transaction has been confirmed, but on poloniex dont see money Smiley
On mymonero service dont answer 5 days, I write message on support e-mail.

Who know how I can retrive my money and how I can speak with support? Smiley
Thank you for answer!
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