Try moving this from Tech Support to here:
https://bitcointalk.org/index.php?board=97.0
That is the Armory subsection and there will be more users there.
However, if you have the root key and it is correct, one would think it would work. It is the same version both places? Did you print the hard copy or copy by hand?
Topic: Help with root key issues. I fear the worst. (Read 283 times)
Hi,
I am very new to this so any advice is much appreciated.
TLTR: I transferred my btc from exchange to armory before installing bitcoin core. I didn't have enough memory for bitcoin core so I wiped my computer as I couldn't free up the partial download. Upon reinstalling armory, the backup root key didn't work anymore. Please help!
I am able to see a transaction has been processed using an address generated in my armory wallet
in blockchain.info however I am unable to access this
as it is a watch-only wallet.
Armory was unable to sync to bitcoin core and after the full download of
Bitcoin Core failed, I reinstalled Armory offline with the intention of
moving my BTC to a different platform as my computer is not able to run
Bitcoin Core and so will not allow me online access to Armory.
I did not get as far as accessing the private keys for this wallet as I was
waiting for Armory to come online, which it briefly did during one start up
(when I was able to use my address to sign the transaction - not asking for a private key) and failed to
do a second time, prompting me to uninstall and reinstall the program.
Upon reinstallation of Armory, I tried to restore my wallet from the paper
backup I created however despite copying the root key exactly (multiple
attempts, triple checking, restarting, etc.) I am unable to restore my
wallet. As I do not have the private keys for this I am unable to build a
full access wallet anywhere.
Is there anything I can do or have I lost access to my BTC forever?
I have tried to contact armory but the email bounced.
I am very new to this so any advice is much appreciated.
TLTR: I transferred my btc from exchange to armory before installing bitcoin core. I didn't have enough memory for bitcoin core so I wiped my computer as I couldn't free up the partial download. Upon reinstalling armory, the backup root key didn't work anymore. Please help!
I am able to see a transaction has been processed using an address generated in my armory wallet
in blockchain.info however I am unable to access this
as it is a watch-only wallet.
Armory was unable to sync to bitcoin core and after the full download of
Bitcoin Core failed, I reinstalled Armory offline with the intention of
moving my BTC to a different platform as my computer is not able to run
Bitcoin Core and so will not allow me online access to Armory.
I did not get as far as accessing the private keys for this wallet as I was
waiting for Armory to come online, which it briefly did during one start up
(when I was able to use my address to sign the transaction - not asking for a private key) and failed to
do a second time, prompting me to uninstall and reinstall the program.
Upon reinstallation of Armory, I tried to restore my wallet from the paper
backup I created however despite copying the root key exactly (multiple
attempts, triple checking, restarting, etc.) I am unable to restore my
wallet. As I do not have the private keys for this I am unable to build a
full access wallet anywhere.
Is there anything I can do or have I lost access to my BTC forever?
I have tried to contact armory but the email bounced.
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