We're looking to hire customer support people for a new exchange. You will also help out with social media, Twitter, Reddit and online forums (like here on BitcoinTalk). Full-time and part-time positions available. This is an online job, so you can be located anywhere.
When you're not working on customer support requests, the rest of your time will be spend under the direction of the Marketing Manager to help engage with our community on Twitter, Reddit and online forums.
Support Tasks
- respond to email and help users
- respond to phone calls / voice mail messages
- we are using Zendesk for our support system
Community / Social:
- monitor social networks and respond where appropriate
- engage with community. Be helpful and visible.
Strong English skills are required, both written and verbal.
An interest and passion for new technology is needed. Bitcoins are new and there is a steep learning curve and you will need to always be learning. Previous knowledge is not needed, but an aptitude for technical things is required. If you're here reading BitcoinTalk, you probably meet this qualification
It will be important that you keep to our marketing message in all your communication. So experience with messaging and business communication is essential.
Extra qualifications that would be nice to have:
- experience trading stocks or currencies, or an understanding of trading technical analysis
- you own Bitcoins (or other crypto currencies)
- demonstrated passion for new technology
I'm looking forward to your applications. Send me a PM or email with your qualifications to Steve [at] R a p i d C X . com.
Thanks,
Steve
