Topic: HitBTC (Read 149 times)
Every legit exchanges at times encounter some issues with users. With this into consideration hitbtc is truly serving with legitimacy and has gained a good overall reputation among the entire list of cryptocurrency exchanges that were operating around the world.
A guy from ur company scammed me
Asked me password of poloniex to confirm hitbtc 2fa removal being I lost my private key and mobile 1 hour ago
Stolen my 0.78 btc.i called this number please check call record of this number 0018884670222 immediately and refund my money
0018884670222 .I said I need to open other poloniex or bittrex acc to confirm my identity .he was remote operating my pc.please check phone call records with above number at time GTM8.0 PM
Wednesday, February 21, 2018
Asked me password of poloniex to confirm hitbtc 2fa removal being I lost my private key and mobile 1 hour ago
Stolen my 0.78 btc.i called this number please check call record of this number 0018884670222 immediately and refund my money
0018884670222 .I said I need to open other poloniex or bittrex acc to confirm my identity .he was remote operating my pc.please check phone call records with above number at time GTM8.0 PM
Wednesday, February 21, 2018
There are plenty of complaints about this exchange you can just this exchange section to get an idea.
OP. for you to have an idea see this: HitBTC warning
Ticket#145656 from Jan 5.
Ticket#160671 from Jan 7.
I had to submit tickets for 2FA removal to most exchanges (Bittrex, Bitfinex, Binance, Poloniex, Cryptopia, Kraken). I have regained access to every account for over 24 hours except for HitBTC. They finally managed to forward me to their compliance officer but cannot tell me why or give a timeline as to how long this process normally takes. There are multiple threads on Reddit (https://reddit.com/r/hitbtc) as well as Bitcointalk stating that HitBTC takes 3+ weeks to release accounts, IF the account owner gets their account back at all. I have personally spoken with a Reddit user who claims that his account holds $100k+ and has not been released for 20 days. Obviously I can't verify his claim but I can say that the information I have provided HitBTC was enough to have 6 other exchanges release my account within 48 hours. I have attempted to communicate with the support staff through email, I have messaged /u/hitbtc on reddit, I created a Twitter to try and have a representative acknowledge me. All of that work has gotten me nowhere.
I think that we would like to believe that HitBTC has intentions to be an upstanding exchange that traders can rely on and trust in. They try to add more coins every other day but they cannot even handle the roster that they currently "offer". For myself (and others, I think it's fair to assume) to say that this site doesn't seem to be a scam, we would need their support to be more open and give actual details. I can't find one 2FA thread from December or January that has been resolved and this leads everyone who has open tickets relating to this issue to come to the conclusion that their "compliance officer" either has a very lenient vacation policy or does not exist and is simply a stalling mechanism. Whether that mechanism is because of their lackluster servers or for for nefarious reasons is up to you to decide.
@HitBTC, if you read this and would like to explain your side of the situation please respond.
Ticket#160671 from Jan 7.
I had to submit tickets for 2FA removal to most exchanges (Bittrex, Bitfinex, Binance, Poloniex, Cryptopia, Kraken). I have regained access to every account for over 24 hours except for HitBTC. They finally managed to forward me to their compliance officer but cannot tell me why or give a timeline as to how long this process normally takes. There are multiple threads on Reddit (https://reddit.com/r/hitbtc) as well as Bitcointalk stating that HitBTC takes 3+ weeks to release accounts, IF the account owner gets their account back at all. I have personally spoken with a Reddit user who claims that his account holds $100k+ and has not been released for 20 days. Obviously I can't verify his claim but I can say that the information I have provided HitBTC was enough to have 6 other exchanges release my account within 48 hours. I have attempted to communicate with the support staff through email, I have messaged /u/hitbtc on reddit, I created a Twitter to try and have a representative acknowledge me. All of that work has gotten me nowhere.
I think that we would like to believe that HitBTC has intentions to be an upstanding exchange that traders can rely on and trust in. They try to add more coins every other day but they cannot even handle the roster that they currently "offer". For myself (and others, I think it's fair to assume) to say that this site doesn't seem to be a scam, we would need their support to be more open and give actual details. I can't find one 2FA thread from December or January that has been resolved and this leads everyone who has open tickets relating to this issue to come to the conclusion that their "compliance officer" either has a very lenient vacation policy or does not exist and is simply a stalling mechanism. Whether that mechanism is because of their lackluster servers or for for nefarious reasons is up to you to decide.
@HitBTC, if you read this and would like to explain your side of the situation please respond.
So I suggest better don't use it.
I agree.
Is HitBTC a good exchange to use for a new coin holder?
Thanks in advance
Thanks in advance
https://who.is/whois/hitbtc.com
Registrant Contact Information:
Name: WhoisGuard Protected
Organization: WhoisGuard, Inc.
Address: P.O. Box 0823-03411
City: Panama
State/Province: Panama
Postal Code: n/a
Country: PA
Phone: +507.8365503
Fax: +51.17057182
they are not good exchange, stay away from them
Is HitBTC a good exchange to use for a new coin holder?
Thanks in advance
Thanks in advance
You want to use this exchange for buying coins or holding means storing your coins?
There are plenty of complaints about this exchange you can just this exchange section to get an idea. So I suggest better don't use it.
For storing coins never use any exchanges because you may lose coins if they block your account for any reason. So you always need to store in desktop wallets.
Nope, do your homework. Lots of information in here.
Is HitBTC a good exchange to use for a new coin holder?
Thanks in advance
Thanks in advance
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