Topic: HitBTC ATTENTION (Read 306 times)

What should I do?

It simply means that "they don't want to give you back your money" That's what they have always done to their customers

I stopped using HitBTC a long time ago, but i tried logging in today and this is what I got. Very laughable. Imagine if I had left money there

17.4. Inactive Account Fee. In case during 6 (six) months the User has not made a single Trade, or single Deposit, or single Withdrawal of Funds, the Account of such User shall be considered Inactive Account (“Inactive Account “). For all Inactive Accounts, HITBTC applies a monthly fee, which is the equivalent of 10 (ten) USDT at the current SPOT rate of the USDT to the Currency in which the fee will be debited (“Inactive Account Fee “). From the moment of recognizing the Account as Inactive, HITBTC has the right, without notification of the User, to debit Inactive Account Fee every calendar month. Inactive Account Fee debit occurs before the 10th (tenth) day of each such month. Herewith, the Account ceases to be considered an Inactive Account from the date of execution of any of the following actions: one Trade, one Deposit, one Withdrawal of Funds. The debiting of Inactive Account Fee shall discontinue from the date when the Account ceases to be considered an Inactive Account. Inactive Account Fee is debited by HITBTC in any Currency in which the Funds are available in Inactive Account at the time of such debit. If the amount of Funds in User Account is less than the amount of Inactive Account Fee, HITBTC debits the entire balance of Funds from such Account. Inactive Account Fee is debited starting from 1 June 2021 for each Account, which is considered as Inactive Account as of such date and hereinafter for each Account that is considered as Inactive Account according to the conditions specified in this Clause.

Update:

Dear Trader,

​Thank you for your reply.

Kindly note that we have thoroughly checked all the information you've provided, and, unfortunately, it can't be accepted as a valid source of funds report. We will not be able to proceed any further until the actual source of funds of the transaction in question is provided.

Please provide us with an actual source of funds, and we'll be happy to proceed.

Anyone understand what they want? I provided them with a cash withdrawal statement, a statement from work with annual income. They write in riddles without explaining what they want.

Update:

Dear Trader,

​Thank you for your reply.

Kindly note that we have thoroughly checked all the information you've provided, and, unfortunately, it can't be accepted as a valid source of funds report. We will not be able to proceed any further until the actual source of funds of the transaction in question is provided.

Please provide us with an actual source of funds, and we'll be happy to proceed.

Anyone understand what they want? I provided them with a cash withdrawal statement, a statement from work with annual income. They write in riddles without explaining what they want.

Update:

Dear Trader,

​Thank you for your reply.

Kindly note that we have thoroughly checked all the information you've provided, and, unfortunately, it can't be accepted as a valid source of funds report. We will not be able to proceed any further until the actual source of funds of the transaction in question is provided.

Please provide us with an actual source of funds, and we'll be happy to proceed.

Anyone understand what they want? I provided them with a cash withdrawal statement, a statement from work with annual income. They write in riddles without explaining what they want.

Maybe, I don't know. I never tried. Or maybe someone can go after their domain name.

They want to keep your money.

Do you think any legal action against HitBTC will work?

Anyone understand what they want? I provided them with a cash withdrawal statement, a statement from work with annual income. They write in riddles without explaining what they want.

The OP did not mention if he had deposit the money at the exchange. When you upload the data (KYC), on the site, they can still sell your documents to anyone without knowing you and without banning your account. There is no need to ban your account in order to misuse your account.

That is the reason that we should only do KYC at the trusted site, otherwise our privacy, our data can be misused and in some cases, we never know where our data is being used for unlawful purposes.

At this point, not only did yoi gave them money but you are also giving them your data for free which they can sell in the future.

That site has been scamming people got years. You could try legal action, i think they're based in Hongkong.

After that I started hearing more complaints about their shady practices--but never anything about Skype calls.  That seems odd to me.

HitBtc exchange is a very shady exchange there have been many accusations about this exchange you should be aware of it.

You can see from searching about Hitbtc on this board : https://bitcointalk.org/index.php?action=search2

So in your case, you make a deposit and then Hitbtc asks for the source of the transaction until it's gone through with the documents and Skype is still on hold?
How much money do you think was robbed?

That site has been scamming people got years. You could try legal action, i think they're based in Hongkong.